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All properties in Hersonissos, Crete, Greece

Cactus Royal Resort & Spa

All-inclusive Hersonissos hotel with full-service spa, connected to a shopping center

  • Free WiFi and free parking
From
€133

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Indoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 66.
1 / 66Outdoor Pool
Stalis, Hersonissos, 70007, Crete Island, Greece
9.2.Superb.
  • The private pool in our room was phenomenal, yet the towel services for the resort were…

    Aug 9, 2021

  • The staff were very friendly and the hotel was clean, with good facilities and enough…

    Oct 17, 2019

See all 30 reviews

Official standards

This property advises that it adheres to Health First (Greece) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 177 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool

What’s around

  • Stalis Beach - 7 min walk
  • Malia Beach - 28 min walk
  • Palace of Malia - 43 min walk
  • Lychnostatis - 45 min walk
  • Star Beach Water Park - 2.6 mi / 4.2 km
  • Strand - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room
  • Suite, 1 Bedroom
  • Superior Room, Private Pool

Location

Stalis, Hersonissos, 70007, Crete Island, Greece
  • Stalis Beach - 7 min walk
  • Malia Beach - 28 min walk
  • Palace of Malia - 43 min walk

What’s around

Landmarks

  • Stalis Beach - 7 min walk
  • Malia Beach - 28 min walk
  • Palace of Malia - 43 min walk
  • Lychnostatis - 45 min walk
  • Star Beach Water Park - 2.6 mi / 4.2 km
  • Strand - 2.7 mi / 4.3 km
  • Malia Ruins - 3.4 mi / 5.5 km
  • Aquaworld Aquarium - 4 mi / 6.4 km
  • Sarakino - 4 mi / 6.5 km
  • Port of Hersonissos - 4.7 mi / 7.5 km
  • St. Paraskevi Church - 4.7 mi / 7.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 27 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets stay free
  • Restrictions apply*
  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Beach towels
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 5
  • Year Built - 2010
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Romanian
  • Russian

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
  • Buffet meals, snacks, and select beverages included
  • Dining and beverage availability limited at one or more venues

Not included
  • Motorized water sports
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities

Spa

Aiolis Spa Center has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Philoxenia - This restaurant serves lunch and dinner.

Elia - This restaurant specializes in Mediterranean cuisine.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Room layout and furnishings may differ from the photos shown.

This property is licensed under an applicable law.Property Registration Number 1039K015A0186800

Also known as

  • Cactus Royal Hotel Hersonissos
  • Cactus Royal Resort & Spa Hotel
  • Cactus Royal Resort & Spa Hersonissos
  • Cactus Royal Resort Spa All Inclusive
  • Cactus Royal Resort & Spa Hotel Hersonissos
  • Cactus Royal Chersonissos
  • Cactus Royal Hersonissos
  • Cactus Royal Hotel Chersonissos
  • Cactus Royal & Spa Hersonissos

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Cactus Royal Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and an indoor pool.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet.
  • You can check in from 2:00 PM - 2:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Creta (4-min walk), Sweet World (5-min walk), and Artemis Restaurant (7-min walk).
  • Yes, an airport shuttle is available.
  • Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Cactus Royal Resort & Spa also has an indoor pool, a sauna, and a Turkish bath, as well as a garden and access to a nearby health club.
9.2.Superb.
  • 8.0.Very Good

    The staff were anazing the cleanliness and the food were fantastic

    14 night family trip, Aug 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.

    6 night family trip, Aug 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.

    Sai, 7 night romance trip, May 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.

    Chris, 7 night romance trip, May 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Third visit

    My daughter and I stay for 4 days each year. We arrive late in the evening, the night manager is always helpful and there is a snack for us in the room. Food is good with wide choice of dishes. Theme nights are fun. The only fault is a lot of people smoke and smoking areas are close to the restaurant, and although the rooms are none smoking they smoke on the balcony.

    JC, 4 night trip, Sep 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel central to stalis and beach .

    Food at this hotel is exceptional .Service second to none . Hotel rooms clean and tidy .Only Down side tv channels for Germans and other nationalities .Dont think you should have to pay for room safe . Hotel outside areas spotless.. Panos at pool bar is a credit to your hotel .Always had a smile on his face and always knew what people were drinking .

    IAN, 14 night trip, Sep 4, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Das Hotel ist im gesamten sehr sauber. Das Essen ist abwechslungsreich, es kommt keine lange weile auf. Verbesserungsfähig ist die Zimmerreinigung. Im Bad wird nicht mal der Duschvorleger hoch genommen wenn man ihn liegen lässt. Wenn Kosmetiktücher alle, dann alle. Dabei wäre es ein leichtes diese nachzufüllen. Aber das sind wirklich Kleinigkeiten. Ansonsten war es ein sehr schöner Aufenthalt.

    9 night family trip, Oct 8, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    3 Sterne lage! 5 Sterne Hotel! Fair flott freundlich!

    Hartmut Rainer, 6 night trip, Oct 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Seul point négatif: coffre fort dans la chambre payant.

    14 night romance trip, Sep 27, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    J’ai particulièrement apprécié l’amabilité du personnel et leur sourire.

    7 night family trip, Sep 27, 2019

    Verified Expedia guest review

See all 30 reviews