Kharkiv Palace Hotel

Photo gallery for Kharkiv Palace Hotel

Primary image
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Kharkiv Palace Hotel

Kharkiv Palace Hotel

5.0 star property
Luxury hotel in Kharkiv with 3 restaurants and spa

9.6/10 Exceptional

510 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
2, Nezalezhnosti Avenue, Kharkiv, 61058
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Rollaway/extra beds
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Kharkiv
  • V. N. Karazin Kharkiv National University - 1 min drive

Getting around

  • Kharkiv (HRK-Kharkiv Intl.) - 24 min drive
  • Kharkiv-Levada - 10 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Shopping centre shuttle (surcharge)

About this property

Kharkiv Palace Hotel

A great choice for a stay in Kharkiv, Kharkiv Palace Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for UAH 550 per vehicle. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and The Pacific Spoon, one of 3 restaurants, serves breakfast and lunch. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The pool and comfortable beds get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station drop-off

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–11 AM on weekdays and 7 AM–noon on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5468 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Russian
  • Ukranian

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

The Pacific Spoon – This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
The Terrace – This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Amadeus Viennese Cafe – This café serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sky Lounge – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: UAH 83.46 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of UAH 590 for adults and UAH 295 for children (approximately)
  • Airport shuttle service is offered for an extra charge of UAH 550 per vehicle (one-way)
  • Train station drop-off service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for UAH 600.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of UAH 1000 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Premier Palace Hotel Kharkiv
Premier Palace Kharkiv
Kharkiv Palace Hotel Hotel
Kharkiv Palace Hotel Kharkiv
Kharkiv Palace Hotel Hotel Kharkiv

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

The roims are great
Sulaiman, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very conveniently located. Comfortable rooms. Friendly staff.
Ezrah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very easy
Philip, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels I ever stayed in. Contemporary, excellent service, convenient location
Leonid, 7-night business trip
Verified Expedia guest review

8/10 Very good

Jamil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tareq, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spectacular hotel
We had an amazing time at this hotel!!! The room is spacious, clean and equipped with all the things you need for comfortable staying. The bed is huge and soft. Amazing room service with good prices and excellent service! The only drawback is that you can’t control the temperature inside the room instead you need to call to the receptionist and ask to lower or higher air conditioner.
Jeny, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant experience.
Haitham, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Athanasia N, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

would recommend for business and personal stay
Clean, professional, friendly, top class service from hotel employee's.
robert, 5-night business trip
Verified Hotels.com guest review