Collection O Hotel Mocambo, Boca del Río

Photo gallery for Collection O Hotel Mocambo, Boca del Río

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2 indoor pools, 2 outdoor pools
2 indoor pools, 2 outdoor pools
2 indoor pools, 2 outdoor pools
Desk, free WiFi, bed sheets, alarm clocks

Overview of Collection O Hotel Mocambo, Boca del Río

Collection O Hotel Mocambo, Boca del Río

3.0 star property
3-star beach hotel with restaurant, near Mocambo Beach

7.8/10 Good

312 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
Map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Rio, VER, 94298
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • 2 indoor pools and 2 outdoor pools
  • Breakfast available
  • Children's pool
  • 24-hour room service
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Mocambo
  • Mocambo Beach - 6 min walk
  • Plaza Las Americas Shopping Mall - 11 min walk
  • World Trade Center Veracruz - 1 min drive
  • Plaza El Dorado - 10 min drive
  • Benito Juarez Auditorium - 19 min drive
  • Veracruz Aquarium - 18 min drive
  • UNIMEX Mexican University Veracruz - 18 min drive
  • Carranza Lighthouse - 22 min drive
  • Veracruz Cathedral - 23 min drive
  • Zocalo - 24 min drive

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 19 min drive
  • Veracruz Central Station - 25 min drive

About this property

Collection O Hotel Mocambo, Boca del Río

Collection O Hotel Mocambo, Boca del Río is a great choice for your beach stay in Boca del Rio. 2 outdoor pools provide a splash of fun, and guests can also take advantage of 2 indoor pools. La Fragata serves breakfast and lunch. Other highlights at this Colonial hotel include a children's pool, a terrace and a garden. Fellow travellers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 9:00 AM–noon
  • Restaurant
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Beach nearby
  • Bike rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 1935
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • 2 indoor pools
  • Shopping centre on site

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

La Fragata – This family restaurant serves breakfast and lunch.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 120 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for MXN 230 per night
  • Rollaway beds are available for MXN 230 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Long-term renters welcome.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mocambo Veracruz
Hotel Mocambo
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz
Collection O Hotel Mocambo
Collection O Mocambo, Boca Del
Collection O Hotel Mocambo Boca del Río
Collection O Hotel Mocambo, Boca del Río Hotel
Collection O Hotel Mocambo, Boca del Río Boca del Rio
Collection O Hotel Mocambo, Boca del Río Hotel Boca del Rio

Frequently asked questions

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

This hotel has deteriorated in appearance. Our rooms were way down by the pool so we had to climb a lot of steps every time we left the room. Lots of cracked concrete. The shower had very low water pressure. That took our towels after the first night. We had to call for some more. No hair dryer in the room. We called for ice and it never arrived.
Kathleen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Para una persona con problemas para caminar es un poco dificil transladarse a la alberca o playa debido a que hay demasiados escalones. Debes pedir el cuarto detras del hotel para poder utilizar la rampa. Todo lo demas esta MUY BIEN. Muy amigables, playa limpia, toallas disponibles, estacionamiento ahi mismo, ayuda todo el tiempo para poder utilizar la silla de ruedas.
Escalones
Escalones
Juanita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room and facilities were extremely clean.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymundo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family friendly, excellent for our family getaway.... great value for the money.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good deal. Pretty good place
3-night trip
Verified Hotels.com guest review

8/10 Very good

A very nostalgic place full of history, sadly it need lots of maintenance and the place is too big, so we can see the damage everywhere. Nevertheless we will be back
Isabel, 2-night family trip
Verified Hotels.com guest review

6/10 Good

I love the view from their balconies but I wish they would upgrade their rooms.
Ricardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Art Deco with a Mexican twist. This was a lovely hotel but not ultra-modern,which is fine with me. The staff was friendly and helpful. Easy access to the beach if you can walk . There is a lack of elevators so getting to the beach would be inconvenient if you can not use stairs. Many activities in the area. We had a great time.
Ellen, 4-night trip with friends
Verified Expedia guest review