Holiday Inn Acapulco La Isla by IHG

Property class: 3.5
Family-friendly hotel in Acapulco with outdoor pool and restaurant

Choose dates to view prices

Holiday Inn Acapulco La Isla by IHG is just 3.4 mi (5.4 km) from the airport and offers drop-off service during limited hours. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ten, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a fitness centre and a children's pool. Fellow travellers love the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
The current price is €77
includes taxes & fees
11 Oct - 12 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A blue sectional sofa with a wooden table in front, white shutters on the left, and wall-mounted lights.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, bedside lamps, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk with a lamp, a chair, and a bedside table with a phone.

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view of palm trees.

Standard Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Room

Standard Room, 2 Queen Beds (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Room

Standard Room, 2 Queen Beds (Top Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 km
  • Forum de Mundo Imperial - 13 min drive - 3.8 km
  • Arena GNP Seguros - 18 min drive - 6.4 km
  • Majahua Beach - 26 min drive - 8.2 km
  • Diana the Huntress - 28 min drive - 36.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 11 min drive
  • Airport drop-off service
  • Free beach shuttle

Restaurants

  • ‪Los Tarascos - ‬16 min walk
  • ‪La Granja - ‬12 min walk
  • ‪Los Tarascos - ‬6 min walk
  • ‪Mondo - ‬4 min drive
  • ‪La Casa De Los Abuelos Diamante - ‬10 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

  • Holiday Inn Acapulco La Isla by IHG is just 3.4 mi (5.4 km) from the airport and offers drop-off service during limited hours. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ten, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a fitness centre and a children's pool. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 101 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 9 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport drop-off from 7:00 AM to 10:00 PM*

Off-site

    • Free beach shuttle

Other information

    • Designated smoking areas

Special features

Dining

Ten – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Pool Bar La Zanja – On-site bar. Open daily.
Bar TEN – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 380 for adults and MXN 195 for children
  • Airport shuttle service is offered for an extra charge of MXN 400 per vehicle. Maximum occupancy 11
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 05 April and 15 June.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for MXN 250.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 800.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Holiday Inn Acapulco Isla Hotel
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Acapulco La Isla
Acapulco Isla By Ihg Acapulco
Holiday Inn Acapulco La Isla by IHG Hotel
Holiday Inn Acapulco La Isla an IHG Hotel
Holiday Inn Acapulco La Isla by IHG Acapulco
Holiday Inn Acapulco La Isla by IHG Hotel Acapulco

Frequently asked questions

Is Holiday Inn Acapulco La Isla by IHG currently open?

The property is closed between 05 April and 15 June.

Does Holiday Inn Acapulco La Isla by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Acapulco La Isla by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Acapulco La Isla by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Holiday Inn Acapulco La Isla by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of MXN 800.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Acapulco La Isla by IHG?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Holiday Inn Acapulco La Isla by IHG?

Yes, a shuttle from the hotel to the airport is available from 7:00 AM to 10:00 PM. The charge is MXN 400 per vehicle.

What are the check-in and check-out times at Holiday Inn Acapulco La Isla by IHG?

Check-in start time: 3 PM; check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Holiday Inn Acapulco La Isla by IHG and nearby?

Holiday Inn Acapulco La Isla by IHG has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Holiday Inn Acapulco La Isla by IHG?

Yes, Ten offers international cuisine.

What's the area around Holiday Inn Acapulco La Isla by IHG like?

Holiday Inn Acapulco La Isla by IHG is in La Poza, a short 1-minute walk from Boulevard de las Naciones.

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Reviews

Holiday Inn Acapulco La Isla by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served good quality and flavorful food with excellent service. (11 reviews)
  • Airport transportation was a convenient and free service offered by the hotel. (6 reviews)
  • The property has a great beach club and is close to the beach. (3 reviews)
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Popular mentions

Service staff
Room
Room service
Restaurant
Airport

Reviews

Verified review

10/10 Exceptional

Stay was wonderful - staff is always very helpful with answering any questions. Always enjoy my stay!
Verified review

10/10 Exceptional

Room was clean and staff was helpful.
Verified review

10/10 Exceptional

A nice place to stay. Close to the airport. The staff at the hotel are nice folks to work with.
Verified review

10/10 Exceptional

The beds were super comfy and walking distance to several nice restaurants
Verified review

10/10 Exceptional

Clean, friendly staff, excellent property
Verified review

10/10 Exceptional

Very clean and the staff was very nice.
Verified review

10/10 Exceptional

Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
Verified review

10/10 Exceptional

Pool was nice and clean. Breakfast was excellent
Verified review

10/10 Exceptional

This hotel is very nice and they give free transportation to the airport
Verified review

10/10 Exceptional

Everyone was so nice & helpful. The restaurant inside hotel, the food was very good & well prepared. The workers were also really great. If I go back to Acapulco I would stay at The Holiday Inn again. The cleaning staff keep my room tidy. Very happy.
Verified review

10/10 Exceptional

The staff was excellent Hugo and Luis were the best ever.
Verified review

8/10 Very good

Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Verified review

10/10 Exceptional

Very good facility in a very battered place
Verified review

10/10 Exceptional

Staff was great. Very friendly and accommodating. Room was
Verified review

10/10 Exceptional

Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!
Verified review

10/10 Exceptional

Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.
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8/10 Very good

Great customer service!
Verified review

10/10 Exceptional

Excelente hotel
Verified review

6/10 Good

Good stay but there’s no breakfast included. I thought we had free breakfast but had to pay for it.
Verified review

10/10 Exceptional

Great property
Verified review

10/10 Exceptional

Hotel and staff good
Verified review

10/10 Exceptional

In have stayed at this property multiple times. It is outstanding!
Verified review

10/10 Exceptional

Clean hotel
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Staff was wonderful