Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
4-star hotel with 2 restaurants, near Ski Dubai
Very moisy at night because of the 3 night clubs in the G floor.. not recommended for…
Jan 13, 2021
Hotel old and the staff are not helpful. I had to carry the bags up to the room myself…
Jan 5, 2021
Remember, collect 10 stamps, get 1 reward* night
Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
Late check-out can be arranged for an extra charge of AED 200 (subject to availability)
Rollaway beds are available for AED 150.0 per night
Buffet breakfast is offered for an extra charge of AED 50 for adults and AED 25 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of AED 160 per vehicle (one way)
Airport shuttle service for children up to age 11 costs AED 0 (one-way)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
Deposit: AED 300 per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
So good .all the staff are friendly
Animashaun, 10 night business trip, Jul 12, 2019
Verified Hotels.com guest review
We stayed in this hotel from the 31st of December until 9th of January, everything was ok, check in was very fast, the bed in the room was super, king size and very comfortable. Carlos working in the restaurant was very helpful and nice. It is very easy to go to City Center from the hotel. We will come back next time again. Thank you.
9 night trip, Dec 30, 2018
Verified Expedia guest review
I had the feeling of being in a prison
Pedro, Business trip, Mar 22, 2018
Verified Hotels.com guest review
Took over half an hour to check-in, even though it was 2 am and NOT busy (at all). Bathroom sink stopper was stuck on the CLOSED position; bidet fossit fell apart THE SECOND I touched it. No bathrobes, slippers, etc. There's complementary tea and coffee sachets in the room, but no water kettle to prepare them!
1 night trip, Jan 7, 2021
Verified Hotels.com guest review
Poor property and service ... bad and expensive food , noisy , too expensive to the quality
AhmedRafaat, 7 night trip, Sep 3, 2020
Verified Expedia guest review
The hotel was nice and clean the staff were friendly
Wahidullah, 3 night trip, Mar 10, 2020
Verified Hotels.com guest review
Overall good value for the price but the hotel is a bit on the older side & we had some minor cleanliness issues with the room. Also the breakfast was pretty mediocre compared to our stays in other Dubai hotels. Staff were nice & friendly.
2 night family trip, Feb 29, 2020
Verified Expedia guest review
Very approachable staff and they help u with all means
Charlene, 5 night business trip, Jan 31, 2020
Verified Expedia guest review
Rooms are big,good and wonderful really like it and want to come again
MuhammadAli, 2 night family trip, Dec 28, 2019
Verified Expedia guest review
This was our second time staying at Grand Excelsior. We stayed here four years ago for our honeymoon before so decided to book the same hotel for our recent trip to Dubai. Overall, it's a nice hotel. rooms are nice but bathrooms can use some remodeling. We had some issues with our original room, but the staff (Princess at the front desk) took care of it and upgraded us to a better room. Great staff and very helpful...Nasir, Adnan, Tokir and Princess to name a few. Breakfast is included with your stay, but I wish there were more options
AtiqSaeed, 4 night family trip, Nov 28, 2019
Verified Expedia guest review
Hotels.com uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.
Learn more and adjust settingsOpens in a new window