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All properties in Patong, Phuket (province), Thailand
1 room, 2 adults

The ASHLEE Heights Patong Hotel & Suites

4-star4 stars
Great for familiesThis property has good facilities for families.
160/36, Phang Mueng Sai Kor Road, Soi, Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, 83150, Thailand

4-star hotel with 3 outdoor pools, near Patong Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Room
Great room
Service
Service is adequate
Bar
Bar could improve

The ASHLEE Heights Patong Hotel & Suites

from €55
  • Superior Room, Bathtub
  • Deluxe Room, Bathtub
  • Premier Room, Bathtub
  • Family Suite, 2 Bedrooms, Bathtub

What’s around The ASHLEE Heights Patong Hotel & Suites

Landmarks

  • Patong Beach - 10 min walk
  • Jungceylon Shopping Center - 15 min walk
  • Bangla Road - 15 min walk
  • Tri Trang Beach - 35 min walk
  • Freedom Beach - 41 min walk
  • Simon Cabaret - 10 min walk
  • Bangla Boxing Stadium - 13 min walk
  • Banzaan Fresh Market - 14 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 58 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 8 floors

Check-in and check-out

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Free beach shuttle

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Terrace
Languages Spoken
  • English
  • Russian
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Citrus Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

The ASHLEE Heights Patong Hotel & Suites’s small print

Also known as

  • Citrus Heights Hotel Patong
  • The ASHLEE Heights Patong Hotel & Suites Phuket
  • The ASHLEE Heights Patong Hotel Suites
  • The ASHLEE Heights Patong Hotel & Suites Hotel
  • The ASHLEE Heights Patong Hotel & Suites Patong
  • The ASHLEE Heights Patong Hotel & Suites Hotel Patong
  • Citrus Heights Patong
  • Citrus Patong
  • Citrus Heights Patong Hotel By Compass Hospitality Phuket
  • ASHLEE Heights Patong Hotel
  • ASHLEE Heights Hotel
  • ASHLEE Heights Patong
  • ASHLEE Heights
  • The ASHLEE Heights Patong, Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 143 reviews

Very Good 8.0
Good hotel, but there are issues
Overall it's a good location with great business (restaurants, stores, etc.) within easy walking distance. In general the staff are good, but if you move off script (ask for something out of the usual) they are confused and this leads to what the western world call boardline rude. Breakfast is hit and miss depending on the guests... e.g. I put bread in the toaster twice and waited the aloted 2.5 minutes. When I went to retrieve the cooked toast it was gone and replaced with fresh bread. Another guest took it. The staff appear to have no interested in monitoring what the guests are doing. The fact the hotel only has one small lift can be an issue. On a number of occasions staff took the lift instead of letting guests use it. Likewise some guests dont release that people are waiting and jump the queue... in full view of security standing beside the lift. I would say the hotel has potential if the staff were trained a little better and the areas of the hotel that are run down were refreshed.
Conor, ie12 night romance trip
Good 6.0
No Frills, but Clean and Affordable.
Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.
Donald, us2 night trip
Exceptional 10.0
My wife and i loved staying at Ashlee heights, the rooms are huge and have everything you need. Easy to get to the shops and beach. The staff ate amazing, so friendly and helpful. The pool is great. We will be coming back and hopefully bringing family with us.
Wayne, au14 night romance trip
Very Good 8.0
The spot was conveniently situated from everything. 10-15min walk to the Patong Beach, Bangla Street and from a number of really great restaurants. The staff were always so polite, always bottles of fresh water available. breakfast buffet was ok - it could have done with more variety. The only issue I had was that when we left our room during the day, taking your hotel card turns everything off, meaning AC off so room was stifling when returning, which attracted heaps of cockroaches. I get it, being in a not so clean part of Patong, but I wasn’t impressed with that. Other than that - it was really lovely. Totally rate the staff - always pleasant and so lovely
Judeline, au5 night romance trip
Exceptional 10.0
Modern hotel witg hard beds
Beds are very hard
Francisco, us1 night trip with friends

The ASHLEE Heights Patong Hotel & Suites

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