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4-star hotel with restaurant, near Palermo Harbour
This hotel is stylish and luxurious. The rooms are large and have good facilities.…
Apr 16, 2019
Stayed here a couple of years back, and am really glad I returned. Lovely hotel,…
Sep 14, 2020
This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Self parking costs EUR 15 per day
Parking is available nearby and costs EUR 25 per day
Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)
Pets are allowed for an extra charge of EUR 10 per pet, per day
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
An amazing hotel. Very classy, really nice decor, sparkling clean and friendly / helpful staff. We loved it. Much better even than the pictures.
Annie, 2 night trip, Mar 5, 2020
Verified Hotels.com guest review
Really excellent experience .Very attentive staff. Restaurant in the hotel is to class.Carlo is a wonderful chef.
Patrick, 4 night trip, Feb 19, 2020
Verified Hotels.com guest review
Great location, spacious room, nice breakfast, friendly staff.
2 night trip, Oct 19, 2019
Verified Expedia guest review
While the hotel is amazaing, the location is less than desirable. I would have a hard time recommending this hotel only because of the location.
Jamie Dickinson, 4 night trip with friends, Oct 7, 2019
Verified Hotels.com guest review
Lovely stay and helpful staff It is a pity about the location and did not feel safe walking to and from the hotel
Hugh, 1 night trip with friends, Oct 5, 2019
Verified Hotels.com guest review
The hotel is elegant, clean and very nicely appointed. The staff also very professional. However the neighborhood could not be worse. Think of Beriut on a bad day. Impossible to use GPS to get there and the natives in the area are very concerning.
1 night romance trip, Aug 20, 2019
Verified Expedia guest review
I pulled into the front of this property at 10pm on a Monday night and there were several people (at least 10) gathered on the church steps directly next to the property/parking lot smoking heroine out of tin foil, nodding off etc. My wife and I didn't leave the car, as we were tired and hungry from a long day of travel and felt unsafe. We sat in the car outside of the hotel for several minutes exploring other options while the attendant at the front desk just watched us, and a few of the people using drugs passed back and forth around our car. The man inside the hotel never acknowledged us or offered assistance and we decided to leave. Upon requesting a refund through orbitz we were told that the hotel could not be responsible for what happened "out of the hotel" - even though this all occurred in the hotel parking lot. The hotel took no pains to even try to deny the likelihood of our experience. Terrible customer care from Orbitz and extremely poor sense of responsibility or regard for safety/comfort from the hotel. No one traveling should have to walk by people using heroine to get to dinner in Sicily, let alone check in to their hotel.
1 night romance trip, Jul 28, 2019
Verified Orbitz guest review
Charming hotel and helpful staff. Pity there was no complimentary water or tea and coffee in the bedrooms. Shower space was surprisingly small. Box of tissues was well hidden and took some finding.
Rupert, 1 night family trip, Jul 17, 2019
Verified Hotels.com guest review
Beautiful palazzo in the middle of this amazing chaotic city. Steps from Ballarò market, Quatra Canti & many amazing churches, buildings etc. Great history, excellent food offerings.
4 night trip, Jul 10, 2019
Verified Wotif guest review
Stylish renovated property near the market area. Good restaurant. A bit out of the way for main attraction but we had a lovely stay. Staff are friendly and professional and always very helpful.
3 night romance trip, Jun 29, 2019
Verified Expedia guest review
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