Sheraton Changzhou Xinbei Hotel

Photo gallery for Sheraton Changzhou Xinbei Hotel

Primary image
Indoor pool
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

Overview of Sheraton Changzhou Xinbei Hotel

Sheraton Changzhou Xinbei Hotel

4.5 star property
Luxury hotel with 1 indoor pools, connected to a shopping centre, near Tianning Temple

8.6/10 Fabulous

78 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
#88-1 Tong Jiang Zhong Rd, Xinbei Distr, Changzhou, Jiangsu, 213022
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tianning
  • Lake Tai - 49 min drive

Getting around

  • Changzhou (CZX) - 31 min drive
  • Changzhou Railway Station - 8 min drive
  • Airport shuttle (surcharge)

About this property

Sheraton Changzhou Xinbei Hotel

Sheraton Changzhou Xinbei Hotel offers an airport shuttle (available 24 hours) for CNY 2000 per vehicle one-way. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 247 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site extended parking (CNY 40 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Portable bath seats
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height beds
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

大堂吧 – On-site bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 148 for adults and CNY 74 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 2000 per vehicle (one-way. Maximum occupancy 1)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Extended parking costs CNY 40 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Sheraton Changzhou Xinbei Hotel
Sheraton Xinbei Hotel
Sheraton Changzhou Xinbei
Sheraton Xinbei
Sheraton Changzhou Xinbei
Sheraton Changzhou Xinbei Hotel Hotel
Sheraton Changzhou Xinbei Hotel Changzhou
Sheraton Changzhou Xinbei Hotel Hotel Changzhou

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.5/10

Property conditions & facilities

8/10 Very good

I booked a couple of nights at the Sheraton as a small staycation due to being unable to leave the city thanks to pandemic lockdowns. As far as changzhou goes this is a good location a couple of good western restaurants nearby, Istanbul (Turkish) and Koala (Australian Bar) right next to a big shopping mall although these are everywhere in china so nothing special. The room was comfortable, big SOFT bed (important to check in China) and clean, my only complaint would be the ac didn’t work particularly well and it did get fairly warm in the room, not unbearable by any stretch but I personally like being cool. I do know a lot of hotels have ac restrictions because of covid which might be the issue. One night I decided to have dinner in the restaurant which was a disappointment, the food wasn’t necessarily bad but there were limited options, I have eaten in the restaurant previously through work when their seemed to be more choice so perhaps it depends on whether they’re holding events. Definitely a nice hotel overall if you’re staying in Changzhou
2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in a good location.
Wifi speed is slow and sometimes gets disconnected. Sauna room and swimming pool shower rooms not so cleaned and well maintained. Other than that, everything else is good.
Choo Wai, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Jianpeng, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I asked for a change of room and got an upgraded room without special request. The room had a washing and dryer machine which was useful, and an electric bidet toilet seat - nice! I really liked that room and thank the staff for upgrading..
Ofer, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Good value for money
The hotel is comfortable, staff is friendly, breakfast is good and plenty of choice. The room is spacious and comfortable. Location is also good - plenty of restaurants, malls and shops around
Robert, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

as usual a good stay
Everything OK; Only problem, which is generally in China: the heating is set to one million degrees and cannot be reduced.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Received great help and good service from Miranda and Joanna (Front Desk). also teh Room Service was good too.
Dan, 1-night trip
Verified Expedia guest review