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Andaz Xintiandi Shanghai - a concept by Hyatt

Luxury Shanghai hotel with indoor pool, connected to a shopping center

  • Free WiFi and free parking
From
€173

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  • Andaz Xintiandi Shanghai - a concept by Hyatt
  • Andaz Xintiandi Shanghai - a concept by Hyatt
  • Pool
  • Andaz Suite - Bathroom
  • Andaz Xintiandi Shanghai - a concept by Hyatt
Andaz Xintiandi Shanghai - a concept by Hyatt. Image 1 of 35.
1 / 35Andaz Xintiandi Shanghai - a concept by Hyatt
88 Songshan Road, Shanghai, 200021, Shanghai, China
8.8.Fabulous.
  • Amazing hotel with a great location.

    Apr 30, 2020

  • Excellent! Well worth staying at! Great location!

    Nov 7, 2019

See all 121 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 307 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Separate sitting area
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown Shanghai
  • K11 Art Mall - 2 min walk
  • Xintiandi Style Shoppping Centre - 7 min walk
  • Shanghai Times Square - 7 min walk
  • People's Square - 9 min walk
  • Shanghai Museum - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • 1 King Bed
  • 2 Twin Beds
  • 1 King Bed Corner
  • Andaz Suite
  • 1 King Bed Deluxe
  • 1 King Bed with Xintiandi View
  • Andaz Attic
  • Andaz Loft

What’s around

Landmarks

  • In Downtown Shanghai
  • K11 Art Mall - 2 min walk
  • Xintiandi Style Shoppping Centre - 7 min walk
  • Shanghai Times Square - 7 min walk
  • People's Square - 9 min walk
  • Shanghai Museum - 10 min walk
  • Shanghai Confucian Temple - 10 min walk
  • Great World Entertainment Center - 15 min walk
  • Yuyuan Bazaar - 18 min walk
  • Huxinting Tea House - 19 min walk
  • Fuxing Park - 19 min walk

Getting around

  • Hongqiao International Airport (SHA) - 13 min drive
  • Pudong International Airport (PVG) - 31 min drive
  • Shanghai Railway Station - 7 min drive
  • Shanghai South Railway Station - 11 min drive
  • Shanghai Hongqiao Railway Station - 16 min drive
  • Laoximen Station - 5 min walk
  • Xintiandi Station - 10 min walk
  • Dashijie Station - 11 min walk
  • Airport shuttle (surcharge)
map
See on map
88 Songshan Road, Shanghai, 200021, Shanghai, China

At a glance

Hotel size

  • This hotel has 307 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 274 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Andaz Hotel Shanghai Xintiandi
  • Andaz Shanghai Xintiandi
  • Andaz Xintiandi Shanghai
  • Andaz Xintiandi Shanghai concept Hyatt Hotel
  • Andaz Xintiandi Shanghai concept Hyatt
  • Andaz Xintiandi Shanghai - a concept by Hyatt Hotel
  • Andaz Xintiandi Shanghai - a concept by Hyatt Shanghai
  • Andaz Xintiandi Shanghai - a concept by Hyatt Hotel Shanghai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Andaz Xintiandi Shanghai - a concept by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include de Bellotas (3-min walk), La Finca (3-min walk), and Bottega (4-min walk).
  • Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one way.
  • Andaz Xintiandi Shanghai - a concept by Hyatt has 3 bars and an indoor pool, as well as a 24-hour fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Location was excellent. Theres even a excellent restaurant Rong Cuisine next to the hotel. Staff was very friendly. I would highly recommend this hotel.

    yueh jung, 2 night family trip, Oct 17, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    1 hour waiting for check-in, front deck staff was not professional and nice, detail of hotel has already been dirty and old.

    Zheng, 2 night business trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Swimming pool and gym was closed. The temporary gym is too small

    Frank, 3 night business trip, Sep 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Trendy hotel in great location

    Lovely hotel with great breakfast. The free happy hour from 6-7.30pm is the best!

    Gurjeet, 2 night business trip, Aug 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Pool and gym were under maintenance so we had to use another hotel facility. Other than that, the rooms were cool, spacious bathrooms and good brekky buffet!

    1 night business trip, Aug 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    Premium experience has diminished a bit

    Always enjoy coming to this hotel as a break from a long week at the factories. I was a little surprised to see so much construction and limiting of amenities int he room. No razors, toothbrushes, etc...given the cost per night of these rooms. The rooms are also starting to show some signs of wear-and-tear. Overall, still a decent experience, but wonder what's happening there

    eric, 1 night trip with friends, Jul 26, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Firstly no one helped me to bring down luggages from taxi at my arrival. When I informed them of the service inadequacy no apologies was given only reason was they were busy doing other stuff. Then for renovation the swimming pool was closed and I was advised to go another hotel for the facilities and gym was shifted to some hotel rooms. At booking this should be highlighted!!!! Again no apology just they “feel embarrassed” to put me in the situation and responsibility was pushed to Expedia platform. One of the days there was no cleaning done! I waited till late afternoon and again my room was not made up. When I enquired the service central line I was told probably my “ do not disturb” sign is on. I was mad as other hotel would have informed me with a slip of paper slotting into my room. And the button shows no sign of whether it is I or off and I have to go out of room to see it from the outside. Also the hotel room is not carpeted. You can hear some footsteps in other rooms. Furniture also not well maintained and looks old. Worst is the hand held shower head that gives loud noise when it is used. The blanket is not warm enough like other hotels only saving grace is the bed is comfortable. The staff also gave me unclear and wrong directions for my enquiry of nearby places. Overall the young staff are not well trained and not engaging in their service only the old staff handled customers slightly better. I will never ever want to stay here anymore!!!! Five thumbs down.

    Eve, 1 night business trip, Jul 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    As all Andaz hotels, the concept is OK, but maintenance of facilities is terrible. The bed mattress is the worst I’ve ever seen. Well located in Xintiandi area where stores and good restaurants are It looks a lot better in photos.

    1 night romance trip, Jul 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel, great location, great staff

    really good experience. Check-in has improved even more since the last time we stayed here. cold water, cold towel, a beer, and very pleasant staff

    eric, 1 night business trip, Jun 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location . The pillows provided are flat and uncomfortable. I requested them to be changed, however,they don't seem to have any good pillows options for me. So my sleep wasn't great during my stay there.

    HWEE LING, 4 night family trip, Jun 7, 2019

    Verified Hotels.com guest review

See all 121 reviews