Guests
All properties in Rouen, Seine-Maritime, France

Hôtel des Arcades

Located steps from Rouen Cathedral

  • Free WiFi in lobby

Image gallery

  • In-Room Kitchen
  • In-Room Kitchen
  • Standard Double Room - Bathroom
  • Standard Double Room - Bathroom
  • In-Room Kitchen
In-Room Kitchen. Image 1 of 28.
1 / 28In-Room Kitchen
52 rue des Carmes, Rouen, 76000, Seine-Maritime, France
6.2.Good.
  • There was no-one there when we got there- I had to call the number- and she came in a few…

    Oct 14, 2019

  • Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot…

    Jun 22, 2019

See all 24 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Non-smoking

    Property highlights

    Main amenities

    • 17 smoke-free guestrooms
    • Daily housekeeping
    • Room service
    • Free newspapers in the lobby
    • Luggage storage
    • Free WiFi in lobby

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Hair dryer

    What’s around

    • In Rouen City Centre
    • Rouen Cathedral - 2 min walk
    • Gros Horloge - 4 min walk
    • Rue du Gros-Horloge - 1 min walk
    • La Maison Sublime - 2 min walk
    • Rue Saint-Romain - 3 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Single Room
    • Standard Double Room
    • Standard Twin Room, 2 Twin Beds
    • Standard Triple Room

    What’s around

    Landmarks

    • In Rouen City Centre
    • Rouen Cathedral - 2 min walk
    • Gros Horloge - 4 min walk
    • Rue du Gros-Horloge - 1 min walk
    • La Maison Sublime - 2 min walk
    • Rue Saint-Romain - 3 min walk
    • Church of Saint-Maclou - 5 min walk
    • Rue Eau de Robec - 6 min walk
    • Square Verdrel - 7 min walk
    • Place du Vieux-Marche - 7 min walk
    • Musee de la Ceramique - 7 min walk

    Getting around

    • Rouen (URO-Rouen - Seine Valley) - 25 min drive
    • Theatre des Arts Tram Station - 7 min walk
    • Beauvoisine Tram Station - 10 min walk
    • Gare-Rue Verte Tram Station - 11 min walk
    • Palais de Justice Tram Station - 4 min walk
    • Honoré de Balzac Tram Stop - 24 min walk
    map
    See on map
    52 rue des Carmes, Rouen, 76000, Seine-Maritime, France

    At a glance

    Hotel size

    • This hotel has 17 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 2:30 PM-9:00 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    The front desk is open during the following times:
    • Monday - Saturday: 2:30 PM - 10:30 PM
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's reception closes at 9 PM. Guests planning to arrive after 9 PM must contact this property in advance to arrange check-in. This property allows no check-in after 10 PM.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Offsite parking nearby (EUR 6.00 per day)

    Other information

    • Smoke-free property
    • No alcohol allowed onsite
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Room service

    Services

    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1

    Languages Spoken

    • English
    • French
    • Italian
    • Spanish

    In the room

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Individually furnished
    • Balcony

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Stay connected

    • Desk

    More

    • Daily housekeeping

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for EUR 10.00 per night

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parking is available nearby and costs EUR 6.00 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    Policies

    This property does not have elevators.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • des Arcades Rouen
    • Hôtel des Arcades
    • Hôtel des Arcades Rouen
    • Hôtel Arcades Rouen
    • Arcades Rouen
    • Hôtel des Arcades Hotel
    • Hôtel des Arcades Rouen
    • Hôtel des Arcades Hotel Rouen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hôtel des Arcades does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:30 PM - 9:00 PM. Check-out time is 11 AM.
    • Yes. Nearby restaurants include Citizen Coffee (3-min walk), Le Diapason (3-min walk), and Palazzo (3-min walk).
    6.2.Good.
    • 2.0.Poor

      Fuyez !

      Ma réservation a été déplacée, sans aucune raison expliquée, dans un hôtel miteux du coté de la gare. Chambre en RDC donnant sur la route donc avec le bruit des passants et des voitures auquel s'ajoute le bruit de la réception de l'hôtel juste à coté. Propreté limite, linge de lit qui sent le renfermé, douche bouchée... À éviter...

      Michael, 1 night trip, Sep 21, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Pas de chauffage dans la chambre, et un prix trop cher pour une nuit glaciale.

      Anonyme, 1 night romance trip, Nov 11, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      L'environnement de l'hôtel est plaisant mais le centre est très bruillant et le statioonement est difficile. A part ça, excellent rapport qualité-prix.

      Jean-François, 3 night trip, Aug 28, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      The first night was uneventful except for the anticipated noise in the street. However on the second evening I noticed the Bed creaking. I reported it to the Management. They were able to switch me on a busy Saturday night. They did not require any Insurance Forns to be filled out.

      2 night trip, Aug 1, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Déçue

      L'hôtel est très bruyant, j'entendais les discussions dans le couloir ainsi que celles de l'extérieur ...

      SANA, 1 night business trip, Jul 4, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Formidable

      C'était un séjour que je le refait une autre fois, je la recommande.

      Mohammed, 1 night trip, Jun 25, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Nous avons reçu un bon accueil, une chambre agréable et propre bien située. Les rideaux pourraient être plus occultants.

      1 night trip, Apr 19, 2019

      Verified Expedia guest review

    • 6.0.Good

      Propreté OK. Par contre impossible d'accèder à cet hôtel en voiture, et difficile à trouver. De plus avons dû payer 15.00 euros de parking pour se garer près de l'hôtel de ville.

      1 night trip, Apr 1, 2019

      Verified Ebookers guest review

    • 6.0.Good

      Trop de bruit : prévoir des bouchons d'oreille pour bien dormir. L'hôtel donne sur une rue passante et les chambres sont très mal isolées. On entend les gens crier dans la rue à leur retour de soirée et on entend tout ce qui se passe dans les chambres (TV, conversation, enfant qui hurle...)

      1 night trip, Mar 22, 2019

      Verified Expedia guest review

    • 6.0.Good

      Camera troppo piccola, Una cosa positiva è che si trova al centro

      1 night romance trip, Mar 5, 2019

      Verified Expedia guest review

    See all 24 reviews