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3-star hotel, steps from American Consulate
My overall experience was excellent from beginning to end. Room was small but it had…
Jan 24, 2021
Pésima atención al llegar. No servía su terminal y nos hicieron pagar en efectivo y no…
Jan 24, 2021
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
It was ashamed that not the information was up to date. For instance their shuttle was not functioning and their laundry room was out of order. Other than that I truly recommend this place, it was cleaned, breakfast was delicious and it’s location is convenient.
Yesenia, 6 night business trip, Jan 19, 2021
Verified Hotels.com guest review
We booked this hotel based on recent reviews only our stay was great from 01/18-01/23. Yes it has smaller rooms because it's a micro-hotel so stop leaving bad reviews over small rooms it tells you that on the description, great for couples and solo trips. It's not gated but because there is always someone at the entrance checking-in who comes in we felt very safe here and both gentlemen at the door were very nice in the am and pm. The afternoon front desk employees were great but morning crew needs a little more customer service training. Room was cleaned daily, soap, cups and mini water bottles were provided. Due to covid at the entrance you must get your temperature checked every time you come back in and must sanitize your hands, the entrance was kept very clean throughout the day oh and you must get your belongings sanitized when you first check-in. I saw bad reviews about the towels but come on people white towels lose thier whiteness over time we have stayed at Hiltons etc. and they have this issue too, I found the towels to be decent some were not super white but they were clean. Breakfast was free, and it was pretty good its not a restaurant meal but is good, you are in Mexico so expect Mexican food if you don't like it go across the street many restaurants around. Over all it was a great stay, the mall and u.s consulate, is across the street it was a perfect location. Covid safety measures are better here than at extended suites, I will be leaving a review later.
5 night trip, Jan 18, 2021
Verified Hotels.com guest review
Everything was fine. Also the breakfast included for a good price
RafaM, 2 night business trip, Oct 20, 2020
Verified Expedia guest review
Excelente servicio y toman medidas de seguridad Para el cov
Jhavy, 2 night business trip, Oct 14, 2020
Verified Expedia guest review
The front desk staff need extra costumer service training, there was no hello good evening, welcome, thank you, no smiles. Absolutely outrageous. Never seen this kind of attitude from a front desk staff. Uninterested, zero interaction with the costumer. Check out even worst, i was told: just leave your key in the box! Nothing else as Thank you, have a safe trip, etc.
Mario Alberto, 2 night business trip, Oct 13, 2020
Verified Hotels.com guest review
The receptionist was really nice when I checked in.
Robert, 1 night romance trip, Sep 19, 2020
Verified Travelocity guest review
The staff was friendly and helpful . There was only one problem we had and it was the air conditioning system was leaking water and we notified front desk but they never took care of the problem
VC, 5 night business trip, Sep 12, 2020
Verified Expedia guest review
Treatment was great! Staff was very polite and attentive. Breakfast is not good at all and the washer, dryer and computers were not working, but everything I had in mind to accomplish was accomplished with staff help and the price was great. I am very grateful for all the help staff provided.
Dianne, 4 night romance trip, Sep 8, 2020
Verified Expedia guest review
The hotel room was a very simple yet complete set up. It was very clean, tidy and smelled that way too. The location is great and convenient in so many ways. Loved it!
Samantha, 1 night trip, Aug 28, 2020
Verified Hotels.com guest review
Nice hotel and staff aswell clean and breakfast was great
Erica, 1 night family trip, Aug 15, 2020
Verified Expedia guest review
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