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Hotel Plaza Playa - Near Playa del Carmen Main Beach

3.0 star property
Hotel convenient to Quinta Avenida

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Photo gallery for Hotel Plaza Playa - Near Playa del Carmen Main Beach

Exterior
Lobby
Exterior detail
Exterior
Exterior detail
At the heart of Playa del Carmen, Hotel Plaza Playa - Near Playa del Carmen Main Beach offers a vibrant retreat. With in-room WiFi, a 24-hour front desk, and luggage storage, you're free to explore Mamitas Beach or stroll along Quinta Avenida.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Minibar
  • Premium bedding
The current price is €81
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Triple Room

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • City view
  • Sleeps 3

View all photos for Family Room

Family Room

Family Room

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • City view
  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 35 sq m
  • City view
  • Sleeps 2

View all photos for Quadruple Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room Standard With Garden View

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Triple Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Triple Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Calle 20 entre 25 y 30, No. Ext. 83 No. Int. 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 6 min walk
  • Central Square - 9 min walk
  • Playa del Carmen Main Beach - 12 min walk
  • Mamitas Beach - 13 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.1 km

Restaurants

  • ‪Don Sirloin - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk
  • ‪Vips - ‬3 min walk
  • ‪Nativo - ‬1 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Hotel Plaza Playa - Near Playa del Carmen Main Beach

When you stay at Hotel Plaza Playa - Near Playa del Carmen Main Beach, you'll be within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Free perks include WiFi and self-parking. Also, Xplor Theme Park and Playa del Carmen Maritime Terminal are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Plaza Playa Playa del Carmen
Hotel Plaza Playa
Plaza Playa Playa del Carmen
Plaza Playa
Hotel Plaza Playa
Plaza Near Carmen Main Carmen
Hotel Plaza Playa Near Playa del Carmen Main Beach
Hotel Plaza Playa - Near Playa del Carmen Main Beach Hotel

Frequently asked questions

Does Hotel Plaza Playa - Near Playa del Carmen Main Beach offer free cancellation for a full refund?

Yes, Hotel Plaza Playa - Near Playa del Carmen Main Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon.

Is there an on-site casino at Hotel Plaza Playa - Near Playa del Carmen Main Beach?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min walk) is nearby.

What's the area around Hotel Plaza Playa - Near Playa del Carmen Main Beach like?

Hotel Plaza Playa - Near Playa del Carmen Main Beach is a short 6-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Main Beach.

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Hotel Plaza Playa - Near Playa del Carmen Main Beach Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice, clean and quiet
Location was great. Bed was comfy. Place was clean. Staff was good. Secure parking was nice.
Diana, 1-night trip

8/10 Very good

1. Front desk very good . 2. Room was clean 3.Morning Coffee was good but no milk 4. Elevator not working: I have leg issues, had to climb stairs 5. No way this property is 3 Star.
Amarjit Singh, 3-night trip

10/10 Exceptional

We liked easy parking, closeness to town and the beach.
Janusz, 1-night trip

10/10 Exceptional

The best area for those who want to be close to all the excitement and fun but also be able to sleep somewhere quiet at night. This place has a gated parking lot for our rental car which saved a lot of worry, and the hotel is right next to the convenience store for a quick bite. It is not far away from Playa Del Carmen, being no more than a 10-minute walk to 5th Ave / ocean where everything is. The area is well-lit and feels extremely safe, and we would love bring our families here next time. Staff was extremely sweet, speaking English and Spanish alike. The person who was in charge of our stay was new yet the most welcoming and most amazing person imaginable.
Shane, 2-night trip

8/10 Very good

Everything was good, but it was just a little noisy
Gerardo, 1-night trip

8/10 Very good

Tisi ok
Patricia Patiño, 4-night trip

4/10 Fair

Good frontdesk but not cleaned
Cons:- Bed wasn't cleaned or bedsheets were not changed, 1am shouting voice from some customers, water stoped during bath (another person went down and asked front desk, they fixed). Pros:- frontdesk people nice and friendly with smily face, quick check in, alowed me to park my car inside gated area , offered one more day for less price than online.
GOWTHAM, 1-night trip

8/10 Very good

I was basically happy with the room ect. I booked this particular hotel because it advertised an elevator. It has an elevator, but it has been out of commission for over a year. I am 72 years old and have a few mobility problems. The staff was accommodating and gave us a room on the second floor, meaning that I would only have to navigate one set of stairs. It was still difficult at times, especially in the heat.
Calvin, 20-night trip

6/10 Good

The room was ok. Chain in the toilet had snapped so it didn’t flush. No biggie. Shower leaked water all over the floor. Again, no biggie. The worst part was the noise. My room was across the street from a truck loading facility. Seemed like it was active all night. But over all the hotel was nice and clean. Comfy beds.

2/10 Poor

Worst night of sleep in a long time. First, not sure if this is the case in all rooms--but there was an access door in our room that was secured by a small bolt. If you open this door, you can see straight down to the parking lot. A huge hole in the floor, large enough for a person to fit through. There was a second access door that had a key lock and we heard some type of animal behind that door... birds maybe? Again, probably no barrier between the floor and the parking below, so easy access for people or animals. We literally piled our suitcases next to these doors as an extra barricade. As if thinking someone might come through the wall wasn't enough--the hallway is extremely loud. We were next to the elevator and could hear each time someone arrived & wheeled their suitcase down the echo-y hall. Lastly--not that this was the fault of the hotel (although a less loud hall would help)--but at 1 am, after I had finally drifted off and stopped thinking about that access door... then I woke up to someone knocking on doors. At first, it sounded like they were going room to room knocking. But then they started BANGING on a door near ours and yelling. This went on for at least ten minutes. The way the sound travels in the echo-y hallway, it still sounded like they were moving to different doors. I finally woke up my husband certain that they would get to our door eventually. Thankfully, they didn't. But still. WORST night of sleep. Staff was nice though and it was clean-ish
Michelle, 1-night trip

8/10 Very good

Hotel básico pero cuenta con todo lo necesario para descansar, cercano a todo. La relación calidad precio es buena. Recomendable.
FELIPE, 1-night trip

10/10 Exceptional

Es muy accesible a donde quiera que vayas
jose guadalupe acosta, 2-night trip

2/10 Poor

Lo único rescatable de este lugar es que tiene varios restaurantes cercanos, por lo demás está pésimo, baños con moho, colchas sucias, habitación con mucha luz y no se puede descansar, se negaron rotundamente a entregarme una factura, la persona del check out dice que Expedia les paga menos y que por eso no me pueden dar mi factura, me mostró el monto que Expedia les paga y le pedí la factura aunque sea por ese monto y aún así no me la quiso dar, definitivamente NO recomiendo este lugar.
Sandra, 1-night trip

10/10 Exceptional

Escelente relacion precio/calidad y area del establecimiento
Maximiliano Donald, 3-night trip

2/10 Poor

ABUSIVOS Y SINVERGÜENZAS
Es la peor experiencia con una reservación en línea que haya tenido, reservé para los días 1 y 2 de agosto, mi vuelo lo cambió la aerolínea del 1 al 2, llamé para cancelar o mover los día pero como elegí la tarifa mas baja me explicaron no era posible, perfecto no hay problema tenía mi reservación aclaro ya pagada para el día 2 y yo me movía a otro hotel el 3, perfecto. llego al hotel el 2 no el 1 por lo que mencione del vuelo y cual es mi sorpresa que la recepcionista me dice que mi habitación YA PAGADA no está disponible porque no llegué el 1, le digo "bueno, ya que ustedes están cobrando esa habitacion dos veces (por hoteles.com y al cliente que le rentaste mi habitación) devuélveme el dinero" no, no se puede es su respuesta, "pero estás recibiendo el doble por esa habitación" "no, no puedo" me vuelve a decir, "comunicame con el gerente" (no estaba porque eran ya las 9pm con mi familia y el equipaje) me señala un numero en un papel y me dice que ese es su teléfono que le marque, nunca contestó, le digo comunicame tú, me dice que no le contesta y que no me puede devolver el dinero. Sé que muchosa dueños o administradores de estancias en zonas turísticas manejan 2 o mas lugares y le pregunto si no tiene otro lugar donde alojarnos, me dice que sí pero que tampoco puede ser porque son mas caros, en conclusión sus politicas y actuar es de PERSONAS ABUSIVAS Y VENTAJOSAS por no decir ladrones.
Ana Luisa, 2-night trip

8/10 Very good

Giovana, 5-night trip

10/10 Exceptional

rosario Judith, 1-night trip

10/10 Exceptional

José Daniel, 1-night trip

8/10 Very good

Hôtel à bon prix
Hôtel à une quinzaine de minutes à pied de la plage. Il y a une épicerie et toutes les commodités à proximité. Par contre, la literie aurait besoin d'un remplacement et l'insonorisation laisse à désirer.
Mylène, 1-night trip

10/10 Exceptional

Todo muy limpio las recepcionistas amables y las recamareras muy limpias y atentas si duda regresaría a hospedarme ahí 😉

10/10 Exceptional

EL hotel es limpio y la entrada y salida fueron rápidas.
Juan Felipe Pérez, 1-night trip

10/10 Exceptional

Mario, 3-night trip

8/10 Very good

Teresa, 1-night trip

8/10 Very good

Buena locación, buen servicio , buena liempieza
Daniel, 6-night trip

10/10 Exceptional

El lugar esta muy bien para descansar, tiene estacionamiento, firgobar y el personal muy amable y atento, a una cuadra hay un Mega y alrededor muchas opciones de comida, esta cerca de la playa.
Daniel, 4-night trip