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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Plaza Playa

3-star3 stars
Calle 20 entre 25 y 30, No. Ext. 83 No. Int. 2, Playa del Carmen, QROO, 77710, Mexico

3-star hotel within walking distance of Nuestra Senora del Carmen Catholic Church
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Great price and friendly staff. The room was simple and clean.Jun 13, 2020
  • This room was a great deal for the $30US a night!! I'd stay here again. Clean, location…Feb 21, 2020

Hotel Plaza Playa

from €29
  • Standard Room
  • Standard Triple Room
  • Family Room

What’s around Hotel Plaza Playa

Landmarks

  • In Downtown
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 21 min walk
  • Nuestra Senora del Carmen Catholic Church - 8 min walk
  • Plaza Las Americas - 35 min walk
  • Punta Esmeralda Beach - 40 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Hotel Plaza Playa’s small print

Also known as

  • Hotel Plaza Playa
  • Hotel Plaza Playa Playa del Carmen
  • Hotel Plaza Playa Hotel Playa del Carmen
  • Hotel Plaza Playa Riviera Maya/Playa Del Carmen, Mexico
  • Hotel Plaza Playa Playa del Carmen
  • Plaza Playa Playa del Carmen
  • Plaza Playa
  • Hotel Plaza Playa Hotel

Policies

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Plaza Playa

  • Does Hotel Plaza Playa offer free cancellation for a full refund?
    Yes, Hotel Plaza Playa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Hotel Plaza Playa?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Plaza Playa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Plaza Playa?
    You can check in from 3 PM - 2 AM. Check-out time is noon.
  • Are there restaurants at or near Hotel Plaza Playa?
    Yes. Nearby restaurants include PapaCharly (4-min walk), cafe orange (5-min walk), and Don Sirloin (5-min walk).

Recent reviews

Fabulous 8.6 From 45 reviews

Exceptional 10.0
Close to shopping and great restaurants! Extremely friendly and accommodating staff!
us1 night trip
Exceptional 10.0
Weary traveler finds comfortable accommodations p
The staff was very friendly and helpful. The room was clean and modern and decor. The hotel was in the middle of businesses, however there were several restaurants to choose from.
Barbara, us3 night trip
Very Good 8.0
I’ll be back.
Awesome little new hotel. Just a couple blocks from 5ta Avenida. Super clean! Staff was friendly and helpful. And the price was super cheap.
Rafael, us1 night family trip
Exceptional 10.0
Location is good staff are nice close to many good restaurants and supermarket
us2 night trip
Very Good 8.0
.
Met expectations
Donald, us1 night romance trip
Fair 4.0
This place is a bit over-priced. the condition is tolerable but only with very basic accommodations, facilities are old and sometimes crappy. staff were OK, but very slow processing requests, which is actually common in this country. the hotel is next to some warehouse facility and very noisy in the evening. It's quite far from shopping street. overall, not recommended.
us1 night trip
Good 6.0
This place is a bit over-priced. the condition is tolerable, but very old and sometimes crappy. the room only has very basic accommodations and nothing fancy at all.
us1 night trip
Good 6.0
the hotel is good, it has spacious and nice rooms, the beds are comfortable, it is always very clean and the staff is very friendly, it is well located if you need restaurants nearby and walk to the 5th avenue. The bad , the pillows are not good, the toilet is damaged a day and a half, the water goes constantly, and we were 3 days without wifi. there is also a market place in front that do not let sleep because they start at 3 in the morning, it would be good to install double windows that do not let the noise pass.
us9 night family trip
Very Good 8.0
If you are looking for a budget hotel, a simple clean, and safe place to sleep, and will be out during the day, this is a place to stay. Close to the city center and shopping mall. Staff is very friendly. I stayed in a room facing the street and it was really loud during the night, the hotel staff was willing to meet my request of changing to a quieter room without extra charge, appreciate that. I was stayed here for 3 night as the place closes to the Xplor and Xcarte park. I would recommend it.
Amy, ca3 night family trip
Exceptional 10.0
A budget friendly property. Very clean and attentive staff. The location is perfect if you are planning on taking the ADO.
us1 night family trip

Hotel Plaza Playa