Hilton Garden Inn Watertown/Thousand Islands

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

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Indoor pool
Indoor pool
Business Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Hilton Garden Inn Watertown/Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands

3-star property
3-star hotel in Watertown with indoor pool and restaurant

9.0/10 Superb

750 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
1290 Arsenal Street, Watertown, NY, 13601
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Spa tub
  • Room service
  • Conference centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Fort Drum - 16 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star hotel
You can look forward to a garden, dry cleaning/laundry services and a fireplace in the lobby at Hilton Garden Inn Watertown/Thousand Islands. For some rest and relaxation, visit the hot tub. The on-site restaurant, The Grille, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • Express check-out, a TV in the lobby and free newspapers
  • Guest reviews give top marks for the breakfast
Room features
All guest rooms at Hilton Garden Inn Watertown/Thousand Islands have thoughtful touches, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hairdryers
  • 37-inch flat-screen TVs with cable channels
  • Fridges, microwaves and cookware/dishes/utensils

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowmobiling nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Grille – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 15.95 for adults and USD 6.95 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

Does Hilton Garden Inn Watertown/Thousand Islands offer free cancellation for a full refund?
Yes, Hilton Garden Inn Watertown/Thousand Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Watertown/Thousand Islands?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Watertown/Thousand Islands on 24 October 2022 start from €138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Watertown/Thousand Islands?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Watertown/Thousand Islands?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Watertown/Thousand Islands?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay.
Is parking offered on site at Hilton Garden Inn Watertown/Thousand Islands?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Hilton Garden Inn Watertown/Thousand Islands?
You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Watertown/Thousand Islands and nearby?
Have fun with activities such as kayaking, rafting and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hilton Garden Inn Watertown/Thousand Islands also has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Hilton Garden Inn Watertown/Thousand Islands?
Yes, The Grille offers American cuisine. Nearby restaurants include Applebee's (4-min walk), Chipotle (4-min walk) and Jreck Subs (5-min walk).
What's the area around Hilton Garden Inn Watertown/Thousand Islands like?
Hilton Garden Inn Watertown/Thousand Islands is located a short 15-minute walk from Salmon Run Mall. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Tysheria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
The beds were comfortable and the room was clean. The AC works great, and so did the hot water. One other review commented that the walls were thin. I can see why they would say that- I could hear noise from the hall sometimes. But otherwise, this was a very nice stay.
Will, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

AG
Hotel meets standards. Staff is friendly, service is good. Building needs a little refreshing.
A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 1-night trip
Verified Hotels.com guest review

6/10 Good

Unpleasant odor
The room had bad smell the whole time we stayed. It was like someone didn’t take shower a long time with heavy sweat smell. We’ve reported and someone had come to clean the AC but after a moment, the smell returned. It wasn’t a pleasant experience.
Tomoharu, 2-night trip
Verified Hotels.com guest review

6/10 Good

Elaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vinh, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Expect More From Hilton
Fridge was off upon arrival and took 2 days to cool drinks. Washer/dryer were both conveniently out of order
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very clean and add sound proofing to walls
Overall very good, very clean, good in-room amenities (fridge microwave), good ac unit, but not quiet due to snoring from adjacent room—quite surprised the walls dont have better sound proofing. Snoring from other room actually woke me up. I still heard it after turning up fan and adding white noise phone app
1-night business trip
Verified Hotels.com guest review