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Hotel Hacienda Mazatlán

Photo gallery for Hotel Hacienda Mazatlán

Front of property
On the beach
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Hotel Hacienda Mazatlán

Hotel Hacienda Mazatlán

3.0 star property
Ferrocarrilera beachfront hotel with 2 outdoor pools, restaurant

6.6/10 Good

28 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
Av. del Mar y Flamingos S/N, Mazatlán, SIN, 82100
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Children's pool
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Meeting room
For families
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Ferrocarrilera
  • The Mazatlan Malecón - 1 min drive
  • Mazatlán Aquarium - 4 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 24 min drive

Restaurants

  • Mariscos El Torito - 8 min walk
  • Pizza Al Taglio Da Venzi - 12 min walk
  • Cenaduria La Copita - 15 min walk
  • Restaurant "Jade" - 18 min walk
  • El Shrimp Bucket - 3 min drive

About this property

Hotel Hacienda Mazatlán

Situated on the bay, Hotel Hacienda Mazatlán is a great choice for a stay in Mazatlán. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a children's pool, a snack bar/deli and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • On the beach
  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk

Facilities

  • Terrace
  • 2 outdoor pools

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hacienda Mazatlán Mazatlan
Hotel Hacienda Mazatlán
Hacienda Mazatlán Mazatlan
Hacienda Mazatlán
Hotel Hacienda Mazatlán Hotel
Hotel Hacienda Mazatlán Mazatlán
Hotel Hacienda Mazatlán Hotel Mazatlán

Frequently asked questions

Does Hotel Hacienda Mazatlán offer free cancellation for a full refund?
Yes, Hotel Hacienda Mazatlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Hacienda Mazatlán?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Hotel Hacienda Mazatlán on 11 December 2022 start from €58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Hacienda Mazatlán?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Hacienda Mazatlán?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Hacienda Mazatlán?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hacienda Mazatlán?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Hacienda Mazatlán?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Hacienda Mazatlán and nearby?
Hotel Hacienda Mazatlán has 2 outdoor pools.
Are there restaurants at or near Hotel Hacienda Mazatlán?
Yes, there's an on-site restaurant. Nearby restaurants include Mariscos El Torito (8-min walk), Pizza Al Taglio Da Venzi (12-min walk) and la Fábula (2.1 mi).
Does Hotel Hacienda Mazatlán have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Hacienda Mazatlán like?
Hotel Hacienda Mazatlán is a short 1-minute walk from The Mazatlan Malecón and 6 minutes' walk from Fisherman's Monument.

Overall score and ratings

6.6

Good

6.3/10

Cleanliness

6.7/10

Staff & service

6.8/10

Amenities

6.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Excellent location
Fernando Ernesto, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel, great location! The room was sparse, the bathroom was a little moldy on the ceiling. Lots of street noise, but this would apply to any hotel facing the malecón. I would stay here again.
Dave, 1-night family trip
Verified Expedia guest review

4/10 Fair

La chica del front desk que nos hizo el check in nos recibió con una actitud prepotente sin la más mínima muestra de educación y trato amable que debe de caracterizar la recepción del turísmo que como nosotros decidimos reservar nuestra estancia en éste hotel; En ningún momento nos sentimos bienvenidos, su expresión grosera y cortante fué: Muevanse para allá no puedo tener a todos encima del front desk"!!..Aun no entiendo que hace esa persona en esa posición... Jamás volveremos a ese hotel, mucho menos recomendarlo a nadie...!!!
4-night romance trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

2/10 Poor

air conditioning was not working. And all service was bad. will no be going back
1-night family trip
Verified Expedia guest review

2/10 Poor

They don't have my confirmation so they sent me to another hotel
4-night trip with friends
Verified Expedia guest review

6/10 Good

Leticia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

2/10 Poor

Unbelievable, it is misery !
Photos at website do not represent not even close with what you will encounter. Rooms are worst than the cheapest motel. Best to sleep on the floor than in bed. Do not use the bathroom if you do want to get a disease
Art, 1-night trip
Verified Expedia guest review

6/10 Good

Ubicación bien, todo lo demás más o menos.
El hotel buen ubicado y personal en general amable. Un poco viejas las instalaciones, algo sucio, un día no hubo agua por un rato, el internet en la habitación no es muy bueno. Otro detalle… no pudimos sacar factura ni por la app ni en el hotel.
Yito, 2-night family trip
Verified Hotels.com guest review