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Casa Encantada by Porta Hotels

4.0 star property
4-star B&B in Antigua Guatemala with outdoor pool and restaurant
VIP Access

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Casa Encantada by Porta Hotels

Photo gallery for Casa Encantada by Porta Hotels

24-inch TV with cable channels
Bar (on property)
Property entrance
Junior Studio Suite
Junior Studio Suite | Bathroom

Overview of Casa Encantada by Porta Hotels

9.4

Exceptional

Property highlights

  • Pool
  • Parking available
  • Spa
  • Airport transfer
  • Free WiFi
  • Gym
Map
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Spa services
  • Babysitting
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Garden

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Heart of Antigua Guatemala
  • Central Park - 1 min drive
  • Casa Santo Domingo Museum - 3 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 77 min drive
  • Airport pickup service

Restaurants

  • Toko Baru - 5 min walk
  • La Luna de Miel Antigua - 12 min walk
  • Ganache - 7 min walk
  • Monoloco - 5 min walk
  • Cafe Condesa - 6 min walk

About this property

Casa Encantada by Porta Hotels

A great choice for a stay in Antigua Guatemala, Casa Encantada by Porta Hotels offers airport pick-up service (available 24 hours). Guests indulge in aromatherapy, then grab a bite to eat at the restaurant. Other features of this upmarket bed & breakfast include an outdoor pool, a bar/lounge and a snack bar/deli.

Languages

English, Spanish

Sustainability

Sustainability practices

LED lighting (80% minimum)
Vegetarian dining options
Vegetarian breakfast available
Locally-sourced food (80% minimum)
Water dispenser usage encouraged
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness centre
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Communal living room
  • An outdoor pool
  • Spa services
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Toaster
  • Cookware, dishes and utensils
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately GTQ 140 per person
  • Airport shuttle service is offered for an extra charge of GTQ 400 per room
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 200.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Encantada Hotel Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Antigua Guatemala
Casa Encantada
Casa Encantada B&B Antigua Guatemala
Casa Encantada
Casa Encantada by Porta Hotels Bed & breakfast
Casa Encantada by Porta Hotels Antigua Guatemala
Casa Encantada by Porta Hotels Bed & breakfast Antigua Guatemala

Frequently asked questions

Does Casa Encantada by Porta Hotels offer free cancellation for a full refund?
Yes, Casa Encantada by Porta Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Encantada by Porta Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Encantada by Porta Hotels?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Casa Encantada by Porta Hotels?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Encantada by Porta Hotels?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Casa Encantada by Porta Hotels?
Yes, a shuttle from the airport to the hotel is available. The charge is GTQ 400 per room.
What are the check-in and check-out times at Casa Encantada by Porta Hotels?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Casa Encantada by Porta Hotels and nearby?
Casa Encantada by Porta Hotels has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Casa Encantada by Porta Hotels?
Yes, there's an on-site restaurant.
What's the area around Casa Encantada by Porta Hotels like?
Casa Encantada by Porta Hotels is in the heart of Antigua Guatemala, a short 6-minute walk from Central Park and 7 minutes' walk from Antigua Guatemala Cathedral.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elimarys, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A must stay!
What a great place! Great location. 5-10 min walk to most places. Quiet location. BEAUTIFUL grounds and unique. Quaint hotel. Very friendly staff. It was the amall details that make them stand out. Very comfy rooms. Great view from roof top and above breakfast!
Sandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Un hotel super cómodo, excelente servicio al cliente, céntrico y walking distance de todo.
Andrea, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff provided an excellent service. Rooms were very clean. The only down was that the room did not have an AC unit and the temperature on June 20th was warm. The staff provided a floor fan unit. We got intoxicated with sea food and their immediate assistance was amazing. They got us a nurse & doctor that recommended us to the private practice. Overall, recommended.
Marisel, 4-night family trip
Verified Expedia guest review

6/10 Good

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

They were so kind, and the rooftop terrace and pool were very peaceful
Samer, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Erick, 1-night trip
Verified Hotels.com guest review