Casa Encantada

Photo gallery for Casa Encantada

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Balcony

Overview of Casa Encantada

VIP Access

Casa Encantada

4.0 star property
4-star B&B in Antigua Guatemala with outdoor pool and restaurant

9.3/10 Superb

270 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €132
Price available on 22/05/2022
Map
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez
Main amenities
  • 10 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Spa services
  • Babysitting
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala
  • Central Park - 1 min drive
  • Antigua Guatemala Cathedral - 1 min drive
  • Santa Catalina Arch - 2 min drive
  • Acatenango - 55 min drive
  • Universidad del San Carlos de Guatemala - 33 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive
  • Airport pick-up service

About this property

Casa Encantada

A great choice for a stay in Antigua Guatemala, Casa Encantada offers airport pick-up service (available 24 hours). Guests indulge in aromatherapy, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights, and rooms at this upmarket bed & breakfast offer nice touches such as bathrobes, slippers and pillowtop beds with Egyptian cotton sheets. Fellow travellers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Communal living room
  • An outdoor pool
  • Spa services

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of GTQ 140 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GTQ 400 per room
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 200.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Casa Encantada Hotel Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Antigua Guatemala
Casa Encantada
Casa Encantada B&B Antigua Guatemala
Casa Encantada Bed & breakfast
Casa Encantada Antigua Guatemala
Casa Encantada Bed & breakfast Antigua Guatemala

Frequently asked questions

Overall score and ratings

9.3

Superb

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place
Jose, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Good
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unfortunately their beautiful pool was closed. Service excellent.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

I made my reservation for Casa Encantada just to get the suprise that the hotel is closed and they want to change my stay to one of their brother hotels. When we said that we didnt want to the problems started, its been a week since that and we are still figuring out how are they going to refund us the money for the say we never had. Terrible.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Romantic Getaway!
Pensativo Hotel is amazing, the staff to. Located in the heart of Antigua!
ANA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing small house with full 5 star hotel service, cant beat it, great place to go back in time and relax. Leave cell phone and computer at home.
GREGORY, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was very cozy. The ambiance really takes you back in time, and the personalized service by the staff really makes you feel like you are the only guest. My husband was feeling ill one night, and the front desk attendant made him some miracle Mayan tea at 3am in the morning, informed the lady working the next shift, so as soon as I stepped out of the room in the morning she made sure to ask how he was feeling. They had lunch boxes (free of charge) ready for us at 5 am for a day trip we took. We would not consider staying anywhere else on our next visit to Antigua!
PilarMoya, 4-night romance trip
Verified Expedia guest review