Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Santa Elena, Peten, Guatemala
1 room, 2 adults

Hotel Casona del Lago

3-star3 stars
Calle Litoral, Santa Elena, Peten, 01010, Guatemala

Lakefront hotel in Santa Elena with outdoor pool and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • NIce, clean, comfortable hotel. Great staff, good breakfast. Close to mall with ATM if…Dec 29, 2019
  • The check-in was very good as was the breakfast. Rooms were very clean and functional. A/…Aug 2, 2019

Hotel Casona del Lago

from €77
  • Single Room, 1 Twin Bed
  • Twin Room
  • Triple Room

What’s around Hotel Casona del Lago

Landmarks

  • Lake Petén Itzá - 1 min walk
  • Maya Mall - 3 min walk
  • Central Park - 4 min walk
  • Flores Dock - 13 min walk
  • Las Guacamayas Biological Station - 13 min walk
  • Santa Barbara Island Museum - 26 min walk
  • Petencito Zoo - 39 min walk
  • Maya Biosphere Reserve - 14.2 mi / 22.9 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 9 min drive
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport drop off (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Outdoor pool
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Las Ninfas - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Casona del Lago’s small print

Also known as

  • Casona del Lago
  • Hotel Casona del Lago Hotel
  • Hotel Casona del Lago Santa Elena
  • Hotel Casona del Lago Hotel Santa Elena
  • Casona del Lago Santa Elena
  • Hotel Casona del Lago
  • Hotel Casona del Lago Santa Elena
  • Casona Del Lago Flores
  • Hotel Casona Lago Santa Elena
  • Hotel Casona Lago
  • Casona Lago Santa Elena
  • Casona Lago

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge of GTQ 50.70 per person

Airport shuttle service for children costs GTQ 50.70

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Casona del Lago

  • Does Hotel Casona del Lago offer free cancellation for a full refund?
    Yes, Hotel Casona del Lago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Casona del Lago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Casona del Lago?
    Yes, there's free self parking.
  • Is there a pool at Hotel Casona del Lago?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Casona del Lago?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Casona del Lago?
    You can check in from 3 PM - 10:00 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel Casona del Lago?
    Yes, Las Ninfas offers pool views. Nearby restaurants include Tikal al Sazón (3-min walk), Legumbres Mayas (10-min walk), and Restaurante Típico Imperio (11-min walk).
  • Is airport shuttle service offered by Hotel Casona del Lago?
    Yes, a shuttle from the hotel to the airport is available. The charge is GTQ 50.70 per person.

Recent reviews

Fabulous 8.6 From 38 reviews

Exceptional 10.0
This hotel is perfect to enjoy Flores without being in the middle of the cramped town. Beautiful property just steps away frol the bridge to fFlores, great amenities, professional staff and peaceful. Highly recommend it
us3 night family trip
Very Good 8.0
Overall, this is a fairly modern and comfortable hotel with a friendly staff, a nice lake view and a good restaurant. It's was very clean and the air conditioning and bathroom facilities worked well. If the beds were a little more comfortable and the room a little quieter it would rate as excellent rather than very good.
us4 night trip
Exceptional 10.0
Beautiful hotel
Really nice hotel with a beautiful lake front location. Great breakfast was included as well. Amazing pool and lounge area made us wish we stayed we stayed more nights. Only downside was a twin bed for an adult couple to share, that or we slept in separate beds
Hilary, ca1 night romance trip
Exceptional 10.0
very spacious rooms nice pool and view good breakfast
us1 night trip
Very Good 8.0
Great location
The location is great, about 5 minutes from the airport. Staff is friendly. Thr facilities arnt the most up to date. The doors to each room are literally hollow core doors that are typically used as interior bedroom doors if you don’t want to spend the money on wood. The pool is alright. All that being said, for where the hotel is, and comparing it to others in the area, all this is not uncommon. Most importantly the rooms themselves are clean.
Frank, us2 night trip
Very Good 8.0
A lovely setting overlooking the lake and on the opposite side to Flores. The room was big but the bathroom very cramped. It was quiet and friendly.
gb3 night trip
Very Good 8.0
convenient to the airport and town center.
didn't spend too much time at the hotel, but the late afternoon provided a good deal of quiet time. An early dinner was good and restful. Near the end of the meal a large group joined us for a brief time and added to the ambiance.
Raymond, us1 night family trip
Very Good 8.0
ElCarmen
Hotel was centrally locates, staff very helpful, food good, Would stay there again
Brian H, us1 night trip
Good 6.0
Good clean hotel with great lake view
Graet staff, functional comfortable room. Slow WiFi in room however if you don't"t might going to the court yard, WiFi is good with the bonus of lake/pool view. We had dinner at the restaurant, fish was terrible. Did not try the meat,
howie, us1 night trip
Exceptional 10.0
Lovely, comfortable and clean hotel.
Lovely hotel located about 10 minute walk across the isthmus to Flores. Has a variety of different rooms, some of which have a better view of Flores and others look over the parking. So ask if you have a preference. Staff are very friendly. Food is decent.
ca1 night trip

Hotel Casona del Lago