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Pure Mareazul Rivera Maya, Playa del Carmen

4 stars4 stars
Carretera Federal Puerto JuarezKm 294 - 700, Playa del CarmenQROO77710Mexico
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Excellent4.2 / 5
Comfort
Rather comfortable
Pool
Great pool
Amenities
Great amenities
Breakfast
Breakfast can be improved
141See all 141 Hotels.com reviews
From 265 reviewsTripAdvisor Traveller Rating

Pure Mareazul Rivera Maya, Playa del Carmen

from €193
  • Suite, 2 Bedrooms, Terrace, Ocean View
  • Suite roof garden
  • Suite, 2 Bedrooms, Ocean View, Beachfront
  • Suite, Pool Access
  • Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking

Also known as

  • PURE MAREAZUL RIVIERA
  • Pure Mareazul Rivera Maya
  • PURE MAREAZUL RIVIERA MAYA
  • PURE MAREAZUL RIVIERA MAYA Condo
  • PURE MAREAZUL RIVIERA MAYA Playa del Carmen
  • Pure Mareazul Riviera Maya Hotel Playa Del Carmen
  • Pure Mareazul Riviera Maya/Playa Del Carmen, Mexico
  • Pure Mareazul Rivera Maya Condo Playa del Carmen
  • Pure Mareazul Rivera Maya Condo
  • Pure Mareazul Rivera Maya Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Steam room
  • Beach towels
  • Pool umbrellas
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 140
  • Conference space size (meters) - 13
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Second bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the condominium resort's full-service spa, Pure. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Snack Bar Casa Club Hole - Overlooking the golf course, this restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.

Snack-Bar Mareazul - This poolside cocktail bar specializes in seafood and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting).

Club de Playa - This beachfront cocktail bar specializes in seafood and serves breakfast, brunch, and lunch.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Tennis on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Pure Mareazul Rivera Maya, Playa del Carmen’s small print

Also known as

  • PURE MAREAZUL RIVIERA
  • Pure Mareazul Rivera Maya
  • PURE MAREAZUL RIVIERA MAYA
  • PURE MAREAZUL RIVIERA MAYA Condo
  • PURE MAREAZUL RIVIERA MAYA Playa del Carmen
  • Pure Mareazul Riviera Maya Hotel Playa Del Carmen
  • Pure Mareazul Riviera Maya/Playa Del Carmen, Mexico
  • Pure Mareazul Rivera Maya Condo Playa del Carmen
  • Pure Mareazul Rivera Maya Condo
  • Pure Mareazul Rivera Maya Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 141 reviews

Pure Mareazul Rivera Maya, Playa del Carmen
Excellent4.0 / 5
Great location and Beach!
The resort was very nice but quiet. We found it to be relaxing and peaceful. We loved it but be prepared for limited services. The resort was very stingy with towels and extra blankets, pillows and sheets. So close to downtown that we enjoyed driving into Playa Del Carmen for dinner each night.
9 night family trip
Pure Mareazul Rivera Maya, Playa del Carmen
Excellent4.0 / 5
Great option for PDC
The place was beautiful and very well maintained. This included the room and the grounds. The pool was huge and liked that it was a saltwater pool (not chlorine). We rented a 2bd, and it was very large. Fit my family of 5 no problem (one on the couch - not a pull out). High end Bosch appliances. The washer/dryer was a combo unit, and we had issues figuring it out. Didn't dry well but that might have been user error. The overall place was in the middle of nowhere, which was okay since we planned on heading into town for dinners. It was a 10 minute cab to 5th Ave. The cost was 320 pesos each way since we had 5+ people and required a van. If you had 4 or less, it would be half. My main complaint was that there is a restaurant/bar at the beach, but the hours were bad and changed daily. It was closed at 5, so dinner or late night drinks are not an option. It was closed a couple days during the day for some weddings too. Overall, I was happy, and would stay there again.
7 night family trip
Pure Mareazul Rivera Maya, Playa del Carmen
Outstanding5.0 / 5
Family vacation
Amazing place! We had a great time. Close to everything. Definitely going back next year.
5 night family trip
Pure Mareazul Rivera Maya, Playa del Carmen
Outstanding5.0 / 5
Relaxed, upscale, comfortable experience
An excellent resort. Really, condo complex, rather than hotel per se. Beach club was great. Great food, great beach Great attendants. Unit was new, clean, upscale, spacious--everything was great.We also got a great price--and-no concerns whatsoever about safety.
7 night romance trip
Pure Mareazul Rivera Maya, Playa del Carmen
Poor1.0 / 5
Scam Alert
Get ready for some serious unaccountably. Half the amenities they advertised weren't there (hammocks, etc.). The poolside bar and snack bar weren't staffed and this was Spring Break. The staff kept telling me they would be back to fix the WIFI in the room, but after stringing me along for several hours, the front desk admitted the staff had been lying because they don't know how to say "it can't be fixed" in English. Despite its size, the entire pool is 4 1/2 feet deep, so kids can't touch the bottom anywhere. And when we left, they charged us for a broken sugar dish, which is ironic because not only did we never see a sugar dish, but we forgot to buy sugar at the store (we used maple syrup in our coffee). I tried to follow up with them about this and they've been dodging my emails. That's pretty much the definition of theft. Seriously, if you want a staff who dodges you, lies to you, and steals from you after you leave, this is your place. Now I know why it was vastly empty and ridiculously cheap.
Family trip

See all reviews

Pure Mareazul Rivera Maya, Playa del Carmen

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