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1 room, 2 adults

Paradisus Playa del Carmen La Esmeralda All Inclusive

4.5-star4.5 stars
5th Av., Playa del CarmenPlaya del CarmenQROO77710Mexico

Beachfront resort in Playa del Carmen with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.6
Location
Great location
Service
Fantastic service
Room
Great room
Food
Delicious food
343See all 343 Hotels.com reviews
From 9,135 reviewsTripAdvisor Traveller Rating

Paradisus Playa del Carmen La Esmeralda All Inclusive

from €269
  • Family Concierge Junior Suite
  • Paradisus Junior Suite Swim Up
  • Paradisus Junior Suite
  • One Bedroom Master Suite
  • One Bedroom Master Suite Swim Up
  • One Bedroom Suite Swim Up
  • One Bedroom Suite
  • Family Concierge 1 Bedroom Suite
  • Family Concierge 1 Bedroom Suite Swim up
  • Family Concierge 1 Bedroom Master Suite Swim Up
  • Family Suite, 1 Bedroom, Concierge Service
  • Standard Room (Paradisus Complex La Perla or La Esmeralda)
  • Premium One Bedroom Suite
  • Premium One Bedroom Master Suite
  • Premium One Bedroom Suite Swim Up
  • Premium One Bedroom Master Suite Swim Up
  • Suite, 2 Bedrooms (Master)

What’s around Paradisus Playa del Carmen La Esmeralda All Inclusive

Landmarks

  • On the beach
  • Quinta Avenida - 1 min walk
  • Punta Esmeralda Beach - 1 min walk
  • Guadalupe Church - 17 min walk
  • Mamitas Beach Club - 27 min walk
  • 28 de Julio Square - 27 min walk
  • Playa del Carmen Main Beach - 29 min walk
  • Mario Villanueva Stadium Madrid - 30 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 100 min drive
  • Free self parking

About Paradisus Playa del Carmen La Esmeralda All Inclusive

All-inclusive beachfront resort in Playa del Carmen

Coco Beach snorkeling

Nestled on a private bay 45 minutes' drive from Cancún airport, the resort is a 5-minute drive from Coco Beach, where you can snorkel among the coral reef straight from the shore. If you feel like hitting the links, the Gran Coral Golf Club is a 10-minute drive away.

Cozumel cruises

A 5-minute drive brings you to downtown Playa del Carmen, where you might stroll shops along Quinta Avenida, or parasail by the sea. From town, you can hop on a ferry for a 30-minute ride to the island of Cozumel, and see exotic birds and crocodiles at the Faro Celerain Eco Park.

A swim before lunch

Lagoon-style pools keep you cool at Paradisus Playa del Carmen La Esmeralda All Inclusive, including one with a swim-up bar. You might engage in a spa treatment or work out at the health club before indulging at your choice of 14 restaurants and 16 bars.

A terrace or balcony

Each of the 510 air-conditioned guestrooms features a furnished balcony or terrace, along with a separate living area and 40-inch flat-screen TV with cable channels. After a refreshing rainfall shower, you can grab something from the minibar and go online with free WiFi.

At a glance

Key facts

Hotel size

  • 512 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 14 restaurants
  • 16 bars/lounges
  • 4 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools -
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Lessons/classes/games
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium food items
  • Bottled wine
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

YHI Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby

Paradisus Playa del Carmen La Esmeralda All Inclusive’s small print

Also known as

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: MXN 20 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 343 reviews

Paradisus Playa del Carmen La Esmeralda All Inclusive
Good6.0
Nice hotel but too crowded
A Traveller, gb3 night trip
Paradisus Playa del Carmen La Esmeralda All Inclusive
Fair4.0
Not recommended!
Most of the hotel areas including the buffet and lobby areas are without air conditioning. The food quality and selection is very low. The hotel advertises to have 14 restaurants on location but doesn’t inform customers that only 3 are available for kids. The rest of the restaurants are adults only.
Ron , us4 night trip
Paradisus Playa del Carmen La Esmeralda All Inclusive
Good6.0
No ocean view
No ocean view at all from any room or any of the pools. Bathroom door was broken, patio door did not lock.
irena, us2 night trip
Paradisus Playa del Carmen La Esmeralda All Inclusive
Exceptional10.0
Great hotel. Ok food
The hotel is great! The food is not bad but is not the best I’ve tried on an all inclusive hotel
Sebastian, us4 night trip

See all reviews

Paradisus Playa del Carmen La Esmeralda All Inclusive

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