Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Hip Hotel Tulum

3-star beachfront hotel with restaurant, near Tulum Beach

  • Free WiFi in lobby and free parking
From
€230

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1 / 36Outdoor Dining
Carretera Tulum Boca Paila Km 8, Tulum, 77780, QROO, Mexico
8.8.Fabulous.
  • Great beach, nice people, terrible hard mattresses and very thick pillows, very…

    Mar 29, 2021

  • Breakfast wasn’t enough for a small child. Paid 700 for a room that was smoke filled…

    Mar 13, 2021

See all 60 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 32 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Beach umbrellas
  • Airport shuttle

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

What’s around

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 21 min walk
  • SFER IK - 2.8 mi / 4.4 km
  • Playa Akun - 2.8 mi / 4.5 km
  • Tulum National Park - 3.3 mi / 5.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ocean View Room
  • Garden View Room
  • Ocean Front Room

Location

Carretera Tulum Boca Paila Km 8, Tulum, 77780, QROO, Mexico
  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 21 min walk

What’s around

Landmarks

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 21 min walk
  • SFER IK - 2.8 mi / 4.4 km
  • Playa Akun - 2.8 mi / 4.5 km
  • Tulum National Park - 3.3 mi / 5.3 km
  • Playa Paraiso - 4.6 mi / 7.3 km
  • Las Palmas Public Beach - 4 mi / 6.5 km
  • Tulum Mayan Ruins - 7 mi / 11.2 km
  • Gran Cenote - 7.6 mi / 12.2 km
  • Tulum Monkey Sanctuary - 9.2 mi / 14.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)

Things to do

  • On private beach
  • Beach sun loungers
  • Pool sun loungers
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Beach umbrellas
  • Beach towels

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service

Facilities

  • Number of buildings/towers - 6
  • Year Built - 1999
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

HIP - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Hip Hotel
  • Hip Hotel Tulum Hotel
  • Hip Hotel Tulum Tulum
  • Hip Hotel Tulum Hotel Tulum
  • Hip Hotel Tulum
  • Hip Tulum
  • Hip Tulum Hotel
  • Hotel Hip Tulum
  • Tulum Hip Hotel
  • s And s Hip Hotel

Optional extras

Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Airport shuttle service is offered for an extra charge of USD 220 per vehicle (one way)

Area shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 5 per night

  • Resort fee: USD 8 per accommodation, per night

Resort fee inclusions:

  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hip Hotel Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 40 (subject to availability). Contactless check-in and check-out are available.
  • Yes, HIP offers alfresco dining and ocean views. Nearby restaurants include Casa Banana (6-min walk), La Eufemia (8-min walk), and Hartwood (10-min walk).
  • Yes, an airport shuttle is available. The charge is USD 220 per vehicle one way.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a private beach and a garden.
8.8.Fabulous.
  • 4.0.Fair

    No hot water No TV NO Wi-Fi in the room Rooms old furniture

    6 night trip, Mar 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good not Great

    This hotel is right on the beach and we had an ocean view from our room which was lovely. Location is central, and the beach is beautiful without seaweed. Walking distance to everything you need! Now for the drawbacks, We had a problem with our hot water, which when we told them they sent Maintance right away. Once fixed, the water only stayed warmish for 3 minutes of a shower, then cold. There was AC and it worked great! We were in a room on the edge of the property next to a busy bar and the music played loud all day and till midnight. The front desk didn’t have ear plugs, we got some at the pharmacy. We had an issue with this more during the day when we wanted to take a nap before dinner, which was impossible. Also I wanted to book transport through the hotel but they wanted $150 to get to the airport which is way more than simply booking online, sort of frustrating. They did provide covid testing on the property for $55. This hotel is very much so a 3 star hotel. I don’t think we would stay here again with the lack of hot water and the noise from the bar next door but we did not enjoy our stay and the beach is gorgeous

    Alyse, 4 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hip Hotel Tulum was a delight! The location is perfect, the rooms are charming, clean and the staff is exceptional. They made us feel home. Alexis, Arturo, Julio and Lester thank you so much for taking such a good care of us! We will be back soon!

    5 night family trip, Mar 2, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    My girlfriend and I were very happy with this hotel. It’s on a quiet section of the strip but short walking distance to all the restaraunts and bars. The beach at Hip Hotel is great and the lunch menu food was our favorite. The beach at Hip Hotel is also very solid. We would re-book

    4 night romance trip, Feb 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was amazing. It was so amazing we walked out of there as socios. We purchased a “time-share” equivalence and will return several times to Hip and Ana y Jose. The staff was amazing. Location was amazing. We are in love with the place. We will be back over and over. Jesus was amazing.

    1 night romance trip, Feb 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms are so beautiful! They’re rustic in a way old Texas meets the most beautiful beach in the world. The property is cozy and comfortable.

    Jennyfur, 1 night romance trip, Oct 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel and Location. Would stay here again.

    Carlos, 3 night trip with friends, Sep 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent. Incredible staff. Great restaurant and food. Relaxing massage. Extremely happy with our stay.

    5 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved that you could see the sunrise when you awake in the morning. Looking out at the Caribbean every morning drew you to the beach which was at your doorstep. Everything was there: loungers on the beach, service on the beach, breakfast on the beach.

    5 night romance trip, Nov 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was amazing, particularly the concierge Aline, the beach was one of the cleanest and the property is well situated and clean.

    3 night romance trip, Jul 19, 2019

    Verified Expedia guest review

See all 60 reviews