Guests
All properties in Newcastle-upon-Tyne, England, United Kingdom

Surtees

3-star Newcastle-upon-Tyne hotel with 2 bars/lounges

  • Free WiFi

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  • Deluxe Double Room - Bathroom
  • Standard Twin Room - Bathroom
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1 / 23Hotel Lounge
Dean Street, 12 - 2, Newcastle-upon-Tyne, NE1 1PG, ENG, United Kingdom
7.0.Good.
  • Good location for the city centre and the bars and restaurants of the Quayside. Parking…

    Mar 11, 2020

  • The staff at the hotel allowed me to store my ruck-sack until my room was ready. The bed…

    Jan 14, 2020

See all 21 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 40 smoke-free guestrooms
  • Daily housekeeping
  • 2 bars/lounges
  • Breakfast available
  • Self parking
  • Terrace

For families

  • Free cribs/infant beds
  • Television
  • Terrace
  • Daily housekeeping
  • Iron/ironing board
  • Coffee/tea maker

What’s around

  • In Newcastle City Center
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 2 min walk
  • Bigg Market - 2 min walk
  • Castle Keep - 3 min walk
  • Newcastle-upon-Tyne Theatre Royal - 4 min walk
  • Grey's Monument - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Twin Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Deluxe Single Room
  • Standard Triple Room

What’s around

Landmarks

  • In Newcastle City Center
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 2 min walk
  • Bigg Market - 2 min walk
  • Castle Keep - 3 min walk
  • Newcastle-upon-Tyne Theatre Royal - 4 min walk
  • Grey's Monument - 5 min walk
  • Northumberland Street - 5 min walk
  • High Level Bridge - 6 min walk
  • Tyne Bridge - 7 min walk
  • Newcastle-upon-Tyne Central Library - 7 min walk
  • The Gate - 8 min walk

Getting around

  • Newcastle Intl. Airport (NCL) - 14 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 9 min walk
  • Heworth Station - 6 min drive
map
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Dean Street, 12 - 2, Newcastle-upon-Tyne, NE1 1PG, ENG, United Kingdom

At a glance

Hotel size

  • This hotel has 40 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Room service (during limited hours)

Working away

  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Be entertained

  • 28-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between GBP 5.95 and GBP 8.95 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge

ParkingPay at property

  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Hotel Surtees
  • Surtees Hotel
  • Surtees Newcastle-upon-Tyne
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Newcastle-upon-Tyne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Surtees does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply).
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Quay Ingredient (3-min walk), The Quilted Camel (3-min walk), and Bridge Hotel (3-min walk).
  • Surtees has 2 bars.
7.0.Good.
  • 6.0.Good

    Great location but pretty run down

    Good location for getting to wherever you need to in the City but a pretty run down hotel.

    David, 2 night trip, Dec 31, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Great location, just needs a good refurbishment

    Slap bang in the city centre, excellent for amenities and bars, restaraunts etc - But just an old tired hotel, needs a complete refurbishment that would cost gazillions, so a chain needs to take it over- Staff were nice and room was clean but just run down.

    Calum, 1 night business trip, Oct 9, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The staff are helpful, and the location of this hotel is great for local night life.

    1 night business trip, Sep 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    Great location for the theatre and close to all the pubs and bars

    1 night family trip, Aug 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A relaxing stay

    A very comfy stay and lovely breakfast! A very peaceful location too.

    C M, 1 night trip, Aug 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely Little Hotel.

    Lovely clean room and clean, comfy beds, nice and quiet although noisy outside, but I wear earplugs so not a problem.Great that breakfast is served until 10am, lovely selection of cold items, cooked breakfast made to order with “real” bacon by a lovely lady. One minor complaint about the shower tray being a bit tatty around the edges but other than that we had a lovely overnight stay and would definitely stay again.

    Denise, 1 night trip with friends, Jul 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Not the most encouraging entrance to hotel - area is pretty grubby - but on exploring you are really well located to wander a lovely area of the city along the river etc.

    2 night family trip, Jul 2, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Basic hotel

    Very basic hotel not far off hostel

    1 night romance trip, May 31, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    I thought on first impression it looked rather dated and sad. Our room hadn't been cleaned or hoovered. Our bathroom had a dirty toilet and the shower dripped all night. This was a room given to us as ours was not ready at the time......... The room was a the side of the building so we heard most of the travelling night life and party goers

    1 night romance trip, Apr 20, 2019

    Verified Expedia guest review

  • 6.0.Good

    weekend stay

    pretty average hotel - room fine - breakfast distinctly below average - very noisy location

    Roger, 1 night trip with friends, Apr 6, 2019

    Verified Hotels.com guest review

See all 21 reviews