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All properties in Palma de Mallorca, Balearic Islands, Spain
1 room, 2 adults

Grupotel Acapulco Playa - Adults only

4-star4 stars
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610, Spain

Adults-only beach hotel with outdoor pool, near Playa de Palma
  • Free WiFi

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 15 2020 to March 25 2021 (dates subject to change).
  • Nice hotel and good staff!Sep 20, 2019
  • Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’…Jan 10, 2019

Grupotel Acapulco Playa - Adults only

  • Double Room, Balcony
  • Double Room, Balcony, Sea View
  • Single Room, Balcony
  • Double Room Single Use, Balcony
  • Double Room, Balcony, Partial Sea View
  • Double Room Single Use, Balcony, Partial Sea View

What’s around Grupotel Acapulco Playa - Adults only

Landmarks

  • El Arenal Beach - 29 min walk
  • Playa de Palma - 2 min walk
  • Port of El Arenal - 38 min walk
  • La Porciuncula Church - 17 min walk
  • Forestal park - 17 min walk
  • Platja de Can Pastilla - 27 min walk
  • Platja d'Or - 33 min walk
  • Cala Estancia - 36 min walk

Getting around

  • Palma de Mallorca Airport (PMI) - 11 min drive
  • Marratxi Pont d Inca Nou Station - 14 min drive
  • Marratxi Poligon Station - 14 min drive
  • Es Caülls Station - 15 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Free offsite parking nearby

  • Street parking available

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Sauna
  • Scooter/moped rentals nearby
Working away
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • Catalan
  • English
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Grupotel Acapulco Playa - Adults only’s small print

Also known as

  • Acapulco Playa
  • Grupotel Acapulco Playa Adults Playa de Palma
  • Grupotel Acapulco Playa Adults
  • Grupotel Acapulco
  • Grupotel Acapulco Hotel
  • Grupotel Acapulco Adults Only
  • Grupotel Acapulco Playa Adults only
  • Grupotel Acapulco Playa - Adults only Hotel
  • Grupotel Acapulco Playa - Adults only Palma de Mallorca
  • Grupotel Acapulco Hotel Playa
  • Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca
  • Grupotel Acapulco Playa
  • Grupotel Acapulco Playa De Palma
  • Grupotel Acapulco Playa Playa De Palma, Majorca
  • Grupotel Acapulco Playa Adults Hotel Playa de Palma
  • Grupotel Acapulco Playa Adults Hotel

Policies

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grupotel Acapulco Playa - Adults only

  • Does Grupotel Acapulco Playa - Adults only offer free cancellation for a full refund?
    Yes, Grupotel Acapulco Playa - Adults only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Grupotel Acapulco Playa - Adults only currently open?
    This property is closed from March 15 2020 to March 25 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Grupotel Acapulco Playa - Adults only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grupotel Acapulco Playa - Adults only?
    No, unfortunately, but there's free parking nearby.
  • Is there a pool at Grupotel Acapulco Playa - Adults only?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Grupotel Acapulco Playa - Adults only?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grupotel Acapulco Playa - Adults only?
    You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Are there restaurants at or near Grupotel Acapulco Playa - Adults only?
    Yes, there's an onsite restaurant. Nearby restaurants include l'Arcada (3-min walk), Mikel (5-min walk), and Bella Italia (6-min walk).
  • Is there an onsite casino at Grupotel Acapulco Playa - Adults only?
    No, this hotel doesn't have a casino, but Mallorca Casino (21-min drive) is nearby.
  • What is there to do at Grupotel Acapulco Playa - Adults only and nearby?
    Grupotel Acapulco Playa - Adults only has an outdoor pool and a sauna, as well as a garden.

Recent reviews

Fabulous 8.6 From 67 reviews

Good 6.0
Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
gb3 night trip
Very Good 8.0
Weekend away
Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
andrew, gb3 night trip
Exceptional 10.0
Lovely hotel, with lovely staff, great service and food was lovely too!!
gb2 night trip
Very Good 8.0
Nice hotel, pleasant stuff.
The hotel is very nice, rooms are clean and well equipped with new furniture. The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this. the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.
Liron, us3 night trip
Exceptional 10.0
Frente a la playa
Excelente ubicación e infraestructura. Ideal para descansar. Personal muy atento.
es7 night trip
Exceptional 10.0
Freundliches Personal, schöne konfortble Einrichtung auch die der , alles sehr sauber, hervorragendes Essen, sowohl die beim Frühstück als auch beim Abendessen angebotenen Speisen waren sher reichhaltig, abwechslungsreich und von hoher Qualität
Susanne, de5 night romance trip
Good 6.0
Wir hatten 2 Zimmer gebucht. Ein Doppelzimmer für 10 Tage, ein Einzelzimmer für 3 Tage. Das Doppelzimmer war winzig, mit einem 1,60 m Bett, eine durchgehende Matratze und eine Bettdecke. Auf dem Balkon konnte man sich nur im Stehen zu zweit aufhalten. Das Einzelzimmer hingegen hatte 2 zusammen geschobene 90 cm Einzelbetten, insgesamt eine anständige Größe und ein doppelt so großes Bad wie das Doppelzimmer. Was sich die Rezeption bei der Vergabe der Zimmer gedacht hat, ist uns ein Rätsel. Wir sind insgesamt enttäuscht.
P., de3 night family trip
Very Good 8.0
Lage hervorragend. Frühstück war gut. Betten müssen erneuert werden.
de5 night trip with friends
Exceptional 10.0
Nära stranden. Bra service. Bra Restaurang. Härlig med inomhus varmbassäng och bastu nu under vinterhalvåret.
elizabeth, se7 night trip
Exceptional 10.0
Direkt am Strand, Personal sehr freundlich und hilfsbereit. Sehr leckeres Essen und schönes Zimmer
de2 night trip

Grupotel Acapulco Playa - Adults only