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Eden Roc Cap Cana

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Beach/ocean view
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools

Overview of Eden Roc Cap Cana

VIP Access

Eden Roc Cap Cana

5.0 star property
5-star beachfront resort with spa, near Punta Espada Golf Course

9.4/10 Exceptional

107 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €1,293
Price available on 09/12/2022
Map
Cap Cana, Juanillo, Punta Cana, La Altagracia, 23000

Room options

About this area

What's nearby

  • On the waterfront
  • Punta Cana Beach - 11 min drive
  • Downtown Punta Cana - 26 min drive
  • Cabeza de Toro Beach - 37 min drive
  • Los Corales Beach - 30 min drive
  • Bavaro Beach - 35 min drive
  • Arena Gorda Beach - 33 min drive
  • Macao Beach - 60 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive
  • Free airport shuttle

Restaurants

  • La Palapa - 5 min walk
  • Mediterraneo Restaurant - 5 min walk
  • Blue Marlin - 8 min drive
  • La Taberna De Charlo - 9 min drive
  • El Portico - 10 min drive

About this property

Eden Roc Cap Cana

Putting you within a 15-minute drive of Punta Cana Beach, Eden Roc Cap Cana offers a private beach where you can enjoy beach umbrellas, beach massages and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Mediterraneo, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free airport shuttle and a free kid's club. Fellow travellers say good things about the helpful staff and walkability.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Property requires that all guests receive on-site antigen/rapid COVID-19 testing (USD 50 per person, per stay)
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 65 units

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Golfing
  • Horse riding/hire
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private pool
  • Private hot tub
  • Patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Solaya Spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Mediterraneo – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
La Palapa – This restaurant specialises in seafood and serves lunch and dinner.
Blue Lagoon – This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • COVID-19 testing fee (PCR screening): USD 120 per person, per stay
  • COVID-19 testing fee (antigen/rapid screening): USD 50 per person, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 145 per night

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

The property requires that all guests receive on-site PCR COVID-19 testing (USD 120 per person, per stay).

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and cash.

Also known as

Eden Roc Cap Cana Hotel
Eden Roc Cap Cana
Eden Roc Cap Cana Resort Punta Cana
Eden Roc Cap Cana Resort
Eden Roc Cap Cana Punta Cana
Eden Roc at Cap Cana
Eden Roc Cap Cana Resort
Eden Roc Cap Cana Punta Cana
Eden Roc Cap Cana Resort Punta Cana

Frequently asked questions

Does Eden Roc Cap Cana offer free cancellation for a full refund?
Yes, Eden Roc Cap Cana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Eden Roc Cap Cana?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Eden Roc Cap Cana on 29 November 2022 start from €1,164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Eden Roc Cap Cana?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Eden Roc Cap Cana?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Eden Roc Cap Cana?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per day. Food and water bowls are available.
Is parking offered on site at Eden Roc Cap Cana?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Eden Roc Cap Cana?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Eden Roc Cap Cana?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Eden Roc Cap Cana?
No, this resort doesn't have a casino, but Princess Tower Casino Punta Cana (29-min drive) is nearby.
What is there to do at Eden Roc Cap Cana and nearby?
Have fun during the warmer months with activities such as horse riding. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Eden Roc Cap Cana also has 2 bars, a private beach and private pools, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Eden Roc Cap Cana?
Yes, there are 3 on-site restaurants, featuring Mediterranean cuisine and poolside dining. Nearby restaurants include La Palapa (5-min walk), Mediterraneo Restaurant (5-min walk) and Blue Marlin (3.6 mi).
Does Eden Roc Cap Cana have rooms with private hot tubs?
Yes, each room has a private hot tub and a deep soaking bath.
Does Eden Roc Cap Cana have any outdoor private spaces?
Yes, every room features a private pool and a patio.
What's the area around Eden Roc Cap Cana like?
Eden Roc Cap Cana is located a short 4-minute walk from Caleton Beach Club. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

4/10 Fair

Beach was completely unusable including the restaurant because of the seaweed. They told us it happened the day we arrived and never before but I'm reading that it has been happening a lot there and they don't report or mention it. We had to change rooms three times within 5 days for different deficiencies.
Mohammad Reza Enshaie, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful, clean, modern hotel, privileged location, friendly staff The quality of the food not what I was expecting If they work to improve it, the hotel would be just perfect.
JUAN GABRIEL, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We had access to our own private concierge for all of our dining and leisure activity related needs.
Saurabh N, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

great trip. beautiful room great beach great service good not quite as good as last time a few years ago but decent
Philip, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

FARID, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay at Eden Roc. This hotel is truly magical.
CHANITA A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was a fabulous experience. Staff was super kind & there to accommodate any and all requests. Had an amazing time!! Looking forward to visiting again… would definitely recommend!
2-night trip
Verified Expedia guest review

10/10 Exceptional

ULISES, 5-night trip
Verified Expedia guest review

2/10 Poor

Raymond, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Trip
We absolutely loved our stay at Eden Roc Cap Cana. We had a personal butler that was very attentive and provided us with anything we needed. We stayed at a one bedroom pool villa and it was spacious and beautiful. The beach was stunning and clean. The service was top notch. Definitely recommend. Thank you Eden Roc Cap Cana for a magical anniversary.
4-night trip
Verified Hotels.com guest review