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Room options

Deluxe Suite, 1 Queen Bed with Sofa bed, City View (Countryside View)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Comfort Double Room, City View (Land View)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Double Room (Countryside View), Balcony

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room, Sea View (French Balcony)

  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

At a glance

Hotel size

  • 196 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle from 7:00 AM to 8:00 PM*
  • Train station pickup*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Yoga classes
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Minibar
  • Dressing gowns
  • Children's dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Weekly housekeeping
  • In-room safe

Reviews

8.0

Very good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Great location close to promenade and beach. Rest lousy ie property condition, staff, customer services and noise level. Not a 4 star property as advertised. A cash cow being milked. Noisy bar keep us awake two nights to 2 am despite numerous complaints to police and front desk. No one seemed to care. DDR Deluxe. Needs massive reno and staff overhaul. Tour bus quality for Berlin seniors. Lousy if one expects a 4-5 star hotel: dirty carpets, slow elevators, peeking paint, missing key cards on check in, room not ready at 3 pm, no towels replaced even those on floor, uncaring staff
Thomas, 3-night romance trip
Verified Expedia guest review

2/10 Poor

2.5 star hotel with 4.5 star price/location, BAD
I rarely write hotel reviews as almost always my experience is what I expect. However this was so bad I am writing my first review for a hotel on here after using this website for years. The biggest problem was the cleanliness, my room looked like it was cleaned 3 weeks before I arrived and wasn't touched until I walked in. Spider webs and dust were in every corner, and of course spiders were everywhere. I stopped counting after I removed the 10th spider from my room. They were coming, mostly, from the patio door, which was left open on arrival, as there were spiders on the patio so if you have any issues with spiders don't come here. There is no AC so if you don't leave the patio door open then the room is hot so its either hot room with few/no spiders or cool room with spiders. I also had towels and sheets with stains, really noticeable stains that if anyone took the time to verify if they were fully cleaned they would not have used them. Finally my last major issue was I did not get the room I paid for. My booking was listed for a room with a french patio and ocean view. I instead got a room with a full patio and a highly obstructed ocean view. Walking around I saw the rooms with the french patio that would have had a much better ocean view than my room which was stuck behind a row of trees blocking the ocean view. This place's only good traits were the breakfast and location, if you stay here be prepared to pay a lot of money for only those two positive things.
Jeremy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Family suite above smokers' tent
We had a family suite with a balcony. The view over the ocean was wonderful, but it was on the first floor right above a smoker's tent (there is no smoking in the hotel proper). On the first night there was some event in the restaurant, maybe a wedding, and the guests went out to the smokers' tent to smoke, drink and shout until 2 in the morning. We had to close the windows for the poisonous fumes and the noise, though there was no A/C on a summer's night. Is it not obvious that a family suite should not be right above a smokers' tent?!
Aviezer, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Sub-par 4 star hotel
Great location but the hotel is very dated and the service is "old east Germany". We enjoyed the location on the beach, but were disappointed that this fairly expensive 4 star hotel was not up to expectations. Checking was borderline unfriendly and no information about the hotel or facilities were given until asked specifically about each thing, like wheres is the pool, when is breakfast etc. The room was on the bottom floor facing the parking lot. It was extremely hot with the windows facing south. No AC. Wifi intermittent and very slow when it did work. The room was in need of some TLC. The bathroom was out of soap. The breakfast buffet was very nice. However I was lectured (in German, which I speak)) by one of the personnel for not cutting the cheese correctly ( I could only find a fork, but there was a knife in a water container, that I was supposed to use). The lecture contained word like: How awful this was for other customers to see cheese cut like this. Overall this is a hotel I would not come back to.
Verified Hotels.com guest review

10/10 Exceptional

Ewa, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Väldigt besviken på senaste vistelsen.
Jag och min fru, minavåra släktingar, mina/ våra vänner, mina arbetskamrater mm har bott på Arkona Strand Hotel ett stort antal gånger. Jag har kört färjor till SassnitZ/ Mukran sedan 1979. Upplevt tider före och efter murens fall. upplevt och följt upprustningen av Kurorten Binz och haft fantastiska vistelser här med oförglömliga minnen. 2017 var vår senaste vistelse. Även den gav fina minnen. 14 till 16/9 2023 var vår senaste vistelse och blir förmodligen den sista på Arkona Strand Hotel. Tyvärr! Service som städning, bäddning, påfyllning av toapapper och handdukar mm existerade inte. Kortläsare till huvudbrytare trasig på ena rummet. Glasdörr till entré har varit trasig sedan april 2023. frukostbuffé som tidigare varit top clas är ett minjne blott. Uppassning vid middag i restaurangen under all kritik på ett hotell med 4 ½ stjärna. Tre personer beställer rött vin. Oöppnad flaska ställs på bordet tillsammans med ett!! glas. Personerna önskar vatten till vinet. Vatten flaska med ett!! glas ställ på bordet. Rummen kostar 3 000:- per styck och natt. För oss är det obegripligt att detta pris inte inkluderar någon som helst service på rummet. Hotellet har varit och är fortfarande ett väldigt fint hotell med ett fantastiskt läge. Det är med sorg i hjärtat jag/ vi konstaterar att det endast är själva hotellet som fortfarande lever. Ägare och i viss mån personal förstör detta fina hotell.
Fantastisk utsikt från rum 404.
Johan, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Monica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super dejligt hotel der varmt kan anbefales
Lars, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elke, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nettes Hotel, tolle Lage zum Strand
Ein nettes Hotel in direkter Strandnähe, was ein wirklicher Vorteil ist. Wir hatten Zimmer zur Stadtseite, die natürlich keine so schöne Aussiecht bieten, wie die Zimmer zum Meer. Aus dieser Lage ergibt sich jedoch noch ein weiterer Nachteil: Ab spätem Vormittag bis zum Abend scheint die Sonne direkt auf die Zimmer, die leider weder Jalousien noch Fensterläden zur Abdunklung haben. Wer es also nachts warm im Zimmer mag, ist hier richtig.... ich mag das aber nicht so sehr.... Das Frühstücksbuffet ist gut, aber nicht überragend. Leider auch sehr wuselig, da irgendwie alle Personen wild durcheinander laufen. Ich denke, hier kann eine schlauere Anordnung der Speisen und Getränke Optimierung bringen.
Martin, 4-night family trip
Verified Hotels.com guest review