Banyan Tree Macau

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Overview of Banyan Tree Macau

UNESCO Sustainable Travel Pledge

Banyan Tree Macau

5.0 star property
Luxury Taipa hotel with full-service spa, connected to a shopping centre

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Marginal Flor de Lotus, Taipa
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and lazy river
  • Free water park
  • Breakfast available
  • Health club
  • Seasonal outdoor pool
  • Waterslide
  • Pool bar
  • 24-hour room service
  • In-room childcare
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area

Choose dates to view prices

About this area

Getting around

  • Macau (MFM-Macau Intl.) - 4 min drive
  • Zhuhai (ZUH-Jinwan) - 45 min drive
  • Hong Kong International Airport (HKG) - 58 min drive

About this property

Banyan Tree Macau

5-star luxury hotel connected to a shopping centre
Take advantage of free water park access, a poolside bar and a garden at Banyan Tree Macau. Treat yourself to a Swedish massage, aromatherapy or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Thai cuisine and more. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with a lazy river and a waterslide
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and wedding services
  • A 24-hour front desk, smoke-free property and a ballroom
  • Guest reviews give top marks for the family-friendly amenities, breakfast and first-rate property condition
Room features
All 256 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Separate sitting areas, fridges and childcare services

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 256 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay free
  • Free water park access
  • Lazy river
  • Childcare in room (surcharge)

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Water slide

Accessibility

  • Lift

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Belon – This restaurant only serves breakfast.
Saffron – This restaurant specialises in Thai cuisine. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 272.8 for adults and MOP 136.4 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from August 8 2022 to August 14 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MOP 1147.7 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from August 15 to November 15

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

Also known as

Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Frequently asked questions

Does Banyan Tree Macau offer free cancellation for a full refund?
Yes, Banyan Tree Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Banyan Tree Macau?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Banyan Tree Macau on 12 October 2022 start from €338, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Banyan Tree Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Banyan Tree Macau?
Yes, there's an indoor pool and a seasonal outdoor pool. The swimming pool will be unavailable from August 8 2022 to August 14 2022 (dates subject to change).
Are pets allowed at Banyan Tree Macau?
Sorry, pets aren't allowed.
Is parking offered on site at Banyan Tree Macau?
Yes, there's free self parking.
What are the check-in and check-out times at Banyan Tree Macau?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Banyan Tree Macau?
No, this hotel doesn't have a casino, but Venetian Macao Casino (12-min walk) and Cotai Strip (14-min walk) are both nearby.
What is there to do at Banyan Tree Macau and nearby?
Banyan Tree Macau has a spa and a lazy river, as well as a health club and a garden.
Are there restaurants at or near Banyan Tree Macau?
Yes, there are 3 on-site restaurants, featuring Thai cuisine. Nearby restaurants include Gosto (7-min walk), Tim Ho Wan (10-min walk) and O.T.T. Old Taipa Tavern (10-min walk).
Does Banyan Tree Macau have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Banyan Tree Macau like?
Banyan Tree Macau is a short 4-minute drive from Macau (MFM-Macau Intl.) and 12 minutes' walk from Venetian Macao Casino.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Anthony, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Wantok, 3-night romance trip
Verified Orbitz guest review

4/10 Fair

Farzana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Anna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A comfort hotel
A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
HC William, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is my second time stay At the banyan tree macau. Still good service and nice room. Value for money. I will definitely come back next time.
Sau Mei May, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Overall I enjoyed the room and the service of the hotel for this time. The only thing was the leakage of the waterpipe in the shower room which made my little baby a bit scare.
1-night family trip
Verified Expedia guest review