Hotel La Alhondiga

Photo gallery for Hotel La Alhondiga

Primary image
Down duvets, in-room safe, individually decorated
Down duvets, in-room safe, individually decorated
Down duvets, in-room safe, individually decorated
Down duvets, in-room safe, individually decorated

Overview of Hotel La Alhondiga

Hotel La Alhondiga

3.0 star property
3-star hotel with restaurant, near Zocalo Square
167 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is €26
Price available on 29/05/2022
Map
Pasaje Central del Ayuntamiento de, Puebla. Colonia Centro, Puebla, PUE, 72000
Main amenities
  • 50 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Babysitting
  • Conference centre
  • Business centre
  • Airport pick-up service
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Puebla Historic Center
  • Zocalo Square - 2 min walk
  • Puebla Cathedral - 4 min walk
  • Puebla Convention Center - 2 min drive
  • Fort Loreto - 9 min drive
  • Galerías Serdán - 21 min drive
  • Angelopolis Commercial Center - 16 min drive
  • Cuauhtemoc Stadium - 18 min drive
  • Autonomous University of Puebla - 18 min drive
  • Estadio de Béisbol Hermanos Serdán - 17 min drive
  • Cuexcomate Volcano - 21 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min walk
  • Airport pick-up service
  • Area shuttle (surcharge)

About this property

Hotel La Alhondiga

Placing you 0.1 mi (0.2 km) from Zocalo Square and 0.2 mi (0.3 km) from Puebla Cathedral, Hotel La Alhondiga offers an airport pick-up service (available 24 hours) for MXN 250 per vehicle. Guests looking for a bite to eat can visit Comedor La Alhondiga, which serves lunch and dinner. Rooms offer nice touches such as rainfall showerheads, pillow menus and down duvets.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 AM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • On-site parking is limited
  • Free off-site parking within 656 ft

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Taking the kids

  • Babysitting (surcharge)

What to do

  • Ecotours nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1626
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 15-inch plasma TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Turndown service

What to enjoy

  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Comedor La Alhondiga – This coffee shop serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 250 per vehicle
  • Local area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Alhondiga Puebla
Hotel Alhondiga
Alhondiga Puebla
Hotel La Alhondiga Hotel
Hotel La Alhondiga Puebla
Hotel La Alhondiga Hotel Puebla

Frequently asked questions

Overall score and ratings

5.9

7.3/10

Cleanliness

6.2/10

Staff & service

3.5/10

Amenities

6.2/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

Guillermo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Shower was some sort of pressure tube, but a shower head, window opens to the hallway where the public walks around, beds felt like ricks, staff was good, only thing place has going for it is the location! I moved to another hotel after a couple of days.
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Although great location, nothing else was great. Room was so small double bed was against a wall on one side. Bathroom was ridiculously small! Toilet was so close to wall had to take off pants, step one leg over toilet, then spread legs just to sit down. Hard to then get up in that position. Outrageously priced 100+ peso “continental” breakfast did not include any bread, only coffee, unripened fruit juice, and a few slices of fruit. They gave us menus to order breakfast.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Great location extremely central in Puebla
The hotel is situated very centrally. It has an elegant entrance and look very accommodating. The room wasn't, it seamed like the porcelain was stained and improperly kept. Shower was a pipe with a nozzle on it. But I was satisfied because of the location and it was only 48 dollars with taxes and everything.
Mez, 1-night trip
Verified Expedia guest review

4/10 Fair

Could have been OK Maid stole my explorer hat
I checked out and forgot my hat hanging behind the door. Called three hours later because I never packed it and I knew exactly where it was. I loved that collapsible hat with breathing mesh. We Had to wait till the following day so that they could ask the maid staff of the morning shift. The hat was gone. Poor people and low morals at this hotel. I hope someone who needs it more has it now. Unfortunately it was probably sold for a dollar or two. It was a present and I cannot replace it exactly. Life. :(
Super traveler, 4-night trip
Verified Expedia guest review

6/10 Good

Tiny room hot no air conditioner the window view we got was to the little mall where u enter the hotel
Yasmin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We had to cancel
The room had no closet, a few hangers and no place to put them. I wanted to take a shower, but there was no hot water. We were told that we would have to wait about three hours for the problem to be fixed....and we really didn't have that time.... We requested our money back and they were gracious enough to cancel our reservation. We were visiting for one day and couldn't wait to get dressed up .
Verified Travelocity guest review

4/10 Fair

Misleading
Miserly Hotel That misses on many fronts. It should have been good but it wasn't. The room shown in the photo when booking was not what we were given. It was a rat-hole. After complaint to desk staff, then office staff, the... etc in both Spanish and English we were reluctantly given the room shown on the photos. Even that was sub-standard, Could not sleep for the noice. We moved to adjacent Hotel. What a difference. It was almost impossible to find with the entrance inside an arcade
Verified Expedia guest review

2/10 Poor

Don´t save some bucks, get a better hotel
While location is perfect, select a different place, really. The clerks at the front desk just need to fill the forms and you are off - not welcoming at all. Surprise was breakfast was included in the rate, but not quite: the waiter ran after me asking to pay "the balance" - because the restaurant and the hotel are nor the same business (what?). Room for 2 was 9x9 feet, small bed, old towels... Don´t book here. Try the next hotel and avoid the disappointment.
Verified Hotels.com guest review

4/10 Fair

Lovely to look at, not fun to stay at
Great location, clean accommodations, but the front desk staff is either overworked or under-trained or both. Our room key stopped working multiple times a day, requiring return trips to the desk (we were only permitted one key, despite asking for another). Nearly an hour wait for the valet, making us miss part of our tour. Shorted towels on the first day (family of 4 with two towels to share) and had to beg to get more than one small bottle of water for our room (we finally got two bottles...sigh). We live in Mexico and have traveled throughout it, and these were some pretty dour offerings compared to our usual stays, and at a higher price that we typically pay. Overall, not terrible, but I wouldn't stay there again.
Verified Expedia guest review