aha Gateway Hotel in Umhlanga - Book on Hotels.com

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Adventure Umhlanga hotel with outdoor pool, connected to a shopping centre

Overview
Rooms
Location
Amenities
Policies

8.4/10 Very good

Property highlights

Pool

Airport transfer

Parking available

Free WiFi

Restaurant

Connecting rooms available

Corner Boulevard and Twilight Drive, Umhlanga, KwaZulu-Natal, 4321

Main amenities

Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Rooftop terrace
Breakfast available
Self parking
Children's pool
Pool bar
Room service
Conference centre
6 meeting rooms

Feel at home

Children's pool
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities

Room options

Superior Room

40 sq m
City view
Sleeps 2
1 Double Bed

Junior Suite

44 sq m
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Standard Double Room

28 sq m
City view
Sleeps 2
1 Double Bed

About this area

What's nearby

Umhlanga Rocks Beach - 9 min drive
Durban Beach - 10 min drive
UShaka Marine World - 15 min drive

Getting around

Durban (DUR-King Shaka Intl.) - 14 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)

Restaurants

Old Town Italy - 6 min walk
Lucky Shaker - 7 min walk
Fish - 3 min drive
Little Havana - 3 min drive
Butcher Block - 14 min walk

About this property

aha Gateway Hotel

A great choice for a stay in Umhlanga, aha Gateway Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for ZAR 390 per person. Guests can take a dip in the outdoor pool or grab a bite to eat at Fig Tree Café, which serves breakfast, lunch and dinner. Other highlights include a poolside bar, a bar/lounge and a children's pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

146 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 2:00 PM until anytime
Minimum check-in age – 18
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (ZAR 30 per night; includes in/out privileges)
On-site extended parking (ZAR 30 per night)
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage

Transfers

Airport shuttle on request (available 24 hours a day)*

Off-site

Area shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)

Travelling with children

Children's pool
Fence around the pool

What to do

Beach nearby
Golfing nearby
Sailing nearby
Scuba-diving nearby
Whale watching nearby

Working away

6 meeting rooms
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

Built in 2011
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool

Accessibility

Lift
Wheelchair-accessible path to lift
Visual alarms in hallways
Lever door handles

Room amenities

Be entertained

LCD television
Satellite TV channels

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Window screens

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide

Special features

Dining

Fig Tree Café – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately ZAR 180 for adults and ZAR 90 for children
Airport shuttle service is offered for an extra charge of ZAR 390 per person (one-way)
Local area shuttle service is offered for an extra charge

Parking

Self-parking costs ZAR 30 per night with in/out privileges
Extended parking costs ZAR 30 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Three Cities Gateway Hotel Umhlanga

aha Gateway Hotel Umhlanga

Three Cities Gateway Umhlanga

Three Cities Gateway

aha Gateway Umhlanga

aha Gateway

aha Gateway Hotel Hotel

aha Gateway Hotel Umhlanga

aha Gateway Hotel Hotel Umhlanga

Frequently asked questions

Does aha Gateway Hotel offer free cancellation for a full refund?

Yes, aha Gateway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at aha Gateway Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at aha Gateway Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at aha Gateway Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at aha Gateway Hotel?

Yes. Self-parking costs ZAR 30 per night. Extended parking costs ZAR 30 per night. Parking spaces may be limited.

Is an airport shuttle service offered by aha Gateway Hotel?

Yes, an airport shuttle is available. The charge is ZAR 390 per person one-way.

What are the check-in and check-out times at aha Gateway Hotel?

You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM.

Is there an on-site casino at aha Gateway Hotel?

No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (15-min drive) are both nearby.

What is there to do at aha Gateway Hotel and nearby?

Have fun with activities such as boat tours, powerboating and scuba-diving, and practise your swing at the nearby golf course. Aha Gateway Hotel also has an outdoor pool.

Are there restaurants at or near aha Gateway Hotel?

Yes, there's an on-site restaurant, Fig Tree Café.

What's the area around aha Gateway Hotel like?

Aha Gateway Hotel is a short 2-minute walk from Gateway Theatre of Shopping and 11 minutes' walk from Umhlanga Hospital.

8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

25 February 2023

Nice property.

Busisiwe, 1-night trip

Verified Expedia guest review

8/10 Very good

12 June 2022

I didn't give this property five stars just because there was loud music playing in a conference room or bar until midnight. I had a beautiful wall of windows in my room but unfortunately it did not block the sound well.

Gregory, 1-night trip

Verified Expedia guest review