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Hotel Okura Macau

Photo gallery for Hotel Okura Macau

Property entrance
Water park
Indoor pool, outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Okura Macau

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Hotel Okura Macau

5.0 star property
Cotai beach hotel with free water park, casino

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €231
Price available on 01/12/2022
Map
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai

Room options

About this area

Getting around

  • Macau (MFM-Macau Intl.) - 12 min drive
  • Zhuhai (ZUH-Jinwan) - 57 min drive
  • Hong Kong International Airport (HKG) - 66 min drive
  • Free airport shuttle
  • Free local area shuttle
  • Free ferry terminal shuttle

Restaurants

  • Gosto - 7 min walk
  • O.T.T. Old Taipa Tavern - 10 min walk
  • Tai Lei Loi Kei - 11 min walk
  • Tim Ho Wan - 11 min walk
  • A Petisqueira - 11 min walk

About this property

Hotel Okura Macau

Hotel Okura Macau is a great choice for your beach stay in Cotai. The free water park and outdoor pool provide fun for everyone, and guests can also take advantage of a health club and a sauna. Offering pool views, Terrace Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a casino, an indoor pool and a free airport shuttle. Fellow travellers love the location and comfortable guest rooms.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 488 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 9:00 AM to 11:00 PM
  • Free ferry terminal shuttle

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle

What to do

  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Casino
  • Lazy river
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 65-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Terrace Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Yamazato – Overlooking the pool and garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Nagomi – This lobby lounge specialises in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MOP 1000 per night

Optional extras

  • Japanese breakfast is offered for an extra charge of MOP 250 for adults and MOP 250 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 November to 31 March:
  • Water park

Children & extra beds

  • Rollaway beds are available for MOP 750.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to November 13

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Also known as

Hotel Okura Macau Cotai
Hotel Okura Macau
Okura Macau Cotai
Okura Macau
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai

Frequently asked questions

Does Hotel Okura Macau offer free cancellation for a full refund?
Yes, Hotel Okura Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Okura Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Okura Macau?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hotel Okura Macau?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Okura Macau?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Okura Macau?
Yes, a free airport shuttle is available from 9:00 AM to 11:00 PM at scheduled times.
What are the check-in and check-out times at Hotel Okura Macau?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel Okura Macau?
Yes, there's a casino.
What is there to do at Hotel Okura Macau and nearby?
Hotel Okura Macau has a casino, a lazy river and a sauna, as well as a steam room, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Okura Macau?
Yes, Terrace Restaurant offers international cuisine and garden views. Nearby restaurants include Gosto (7-min walk), O.T.T. Old Taipa Tavern (10-min walk) and Tai Lei Loi Kei (11-min walk).
What's the area around Hotel Okura Macau like?
Hotel Okura Macau is a short 13-minute walk from Venetian Macao Casino and 15 minutes' walk from Cotai Strip. Travellers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Excellent staff service thru out my stay!
Damon Stanley, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Ian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room was spacious and clean. All staff were friendly and helpful. Whoever stayed upstairs kept running around all evening which was a bit annoying.
SERGIO, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staffs are very nice and polite. The are is clean as well.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

The room was comfortable and the amenities are great. Top😎👍
MarcelMiranda, 1-night family trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

This property is our favorite in Macau. As an expedia Elite guest, we got upgraded to a beautiful suite room, they have a wine and cake waiting for us as we entered the room. My wife was happy with the personalized Anniversary card. Was looking forward to the waterpark at the galaxy but was disappointed to learn that its under maintenance until March.
Dens, 1-night romance trip
Verified Expedia guest review