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All properties in Punta del Este, Maldonado, Uruguay
1 room, 2 adults

Serena Hotel

4.5-star4.5 stars
Rambla Williman Parada 24, Punta del Este, Maldonado, 20100, Uruguay

Punta del Este beachfront hotel with spa and outdoor pool
  • Free continental breakfast, free WiFi, and free parking
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Restrictions related to your trip

Uruguay may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Excellent service close to the beach, great food and drinks.Jan 31, 2020
  • This property is an absolute rip off for what you get. The room is ridiculously small…Jan 5, 2020

Serena Hotel

  • Suite, Sea View
  • Standard Room, Partial Sea View
  • Standard Room, City View

What’s around Serena Hotel

Landmarks

  • On the beach
  • Brava Beach - 4.1 mi / 6.6 km
  • Puerto de Punta del Este - 4.3 mi / 6.9 km
  • Bikini Beach - 8.3 mi / 13.3 km

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Uruguay may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Full-service spa
  • Sauna
  • Golfing nearby
  • Free pool cabanas
  • Pool sun loungers
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Al Mar - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Serena Hotel’s small print

Also known as

  • Serena Hotel Punta del Este
  • Serena Hotel Hotel
  • Serena Hotel Punta del Este
  • Serena Hotel Hotel Punta del Este
  • Serena Punta del Este

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A temporary national VAT (Value Added Tax) suspension is in effect for Uruguay, exempting all citizens from paying the VAT from December 1st, 2020 to April 4th, 2021. International travelers with a tourist visa are already exempt from this tax and will continue to be following the reincorporation of the VAT for domestic travelers. Business travelers from firms in Uruguay may be charged the value-added tax year-round once the suspension is lifted. Citizens not traveling for business will be charged VAT (10%) beginning November 15th, 2021 until the day after Easter.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Serena Hotel

  • Does Serena Hotel offer free cancellation for a full refund?
    Yes, Serena Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Serena Hotel currently open?
    This property is closed from October 8 2020 to March 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Serena Hotel?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Serena Hotel?
    Yes, there's free self and valet parking.
  • Is there a pool at Serena Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Serena Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Serena Hotel?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near Serena Hotel?
    Yes, Al Mar offers alfresco dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Candilejas (14-min walk) and Lady Marion (2 mi).
  • Is there an onsite casino at Serena Hotel?
    No, this hotel doesn't have a casino, but Enjoy Punta del Este Casino & Resort (11-min drive) and Casino Nogaro (12-min drive) are both nearby.
  • What is there to do at Serena Hotel and nearby?
    Serena Hotel has a spa and an outdoor pool.

Recent reviews

Fabulous 8.6 From 44 reviews

Very Good 8.0
We really enjoyed ourselves. Private. Secluded Area of the beach . Beautiful pool area . We liked the Zen feeling and felt very relaxed. Nice continental breakfast with eggs. Rooms are small but cozy. We got a good deal so we thought it worth the money . We went right before Hugh Season We loved it. Good Vibes. Good massage Nice staff. Peaceful!
Margje, us2 night family trip
Exceptional 10.0
Amazing hotel!
The hotel is on an amazing location. Right at the beach and has a beautiful pool overlooking the ocean. The staff was so cordial and helpful and the food in the Restaurant was the best!
Marcela, us1 night trip with friends
Exceptional 10.0
Amazing property, set up, and the staff is just wonderful! I would stay here 1000 more times again. Highly recommended for couples and families alike.
us1 night romance trip
Very Good 8.0
Reception staff were unhelpful. We were not informed at sny time tat we should book te restaurant, consequently we went to the restaurant and were informed that they were full. As this hotel is several km from anywhere this was disappointing. Also they were unable to advise about lical buses despite there being several bus stops within sight of the hotel. We had also booked a city view room and the only view we got was of a huge tree directly outside the window. This made the room extremely dark.
gb5 night romance trip
Exceptional 10.0
Lovely hotel on the beach. You can eat any meal and enjoy the beach.
us2 night romance trip
Very Good 8.0
I stayed at the Serena Hotel for three nights, four days and it is a great hotel in a great location. Located on the “La Mansa” side of Punta del Este in Paradas 24, it is a great place to stay if you want a relaxing break. The hotel is a former flour mill which is on the coast of Punta del Este in Uruguay. Room - stayed on the first floor, the room was clean, the bed was big and comfortable, and there was a decent sized tv with cable. The only downside was a slight damp smell in the bathroom and lack of power of sockets Amenities - this hotel is amazing, has a pool which looks out to the beach and the Atlantic Ocean. The poolside attendants and restaurant staff were extremely helpful and were attentive when we needed anything. We also used the indoor pool within the spa, which was heated and relaxing. When you drive up to the hotel, you immediately walk into reception, which is a little dark, which is a common theme throughout the hotel. Some areas of the hotel are getting a little dated; however, everything is well maintained. Restaurant - typically ate poolside, but the menu was varied, and it was nice receiving a 10% discount off the published prices as we were staying at the hotel. Breakfast was continental and had a nice variety Overall - a great “adult only” hotel in a great location. If you want somewhere to chill out and sunbathe, this is the place for you. The staff were all friendly, and we had an amazing time. Would recommend. A++++
Pete, gb3 night trip
Very Good 8.0
Beautiful
Beautiful property right on beach, great breakfast (eggs too!) great service, liked being out of town-relaxing. Hotel needs some detail love, beds and pillows poor quality.
Brian, us3 night family trip
Exceptional 10.0
It’s really nice hotel. The decoration is warm and minimalistic It’comfirtable and it’s on the beach
PabloYaffe, us1 night trip
Exceptional 10.0
Great stay
Very relaxing hotel! i love the amazing view, its the only hotel en Punta del Este witch has been constructed over the beach it self. the hotel restaurant is very good, friendly stuff and all ways opened to make youre stay lovely. i have been here a couple of times in the past, and you can bee sure i will bee back soon enought. rooms are nice and cozy ! breakfast is okey and coffees great !
Adolfo, us1 night trip
Fair 4.0
A estrutura do hotel está muito deteriorada na área da piscina e praia. A dos quartos está um pouco melhor. Sou cliente há anos e não pretendo mais voltar.
br5 night family trip

Serena Hotel