Hyatt Regency Cape Town

Photo gallery for Hyatt Regency Cape Town

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe

Overview of Hyatt Regency Cape Town

Hyatt Regency Cape Town

5.0 star property
Luxury hotel in Cape Town City Centre with 2 restaurants and outdoor pool

8.6/10 Fabulous

434 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Beach towels
  • Self parking
  • Pool bar
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Cape Town Cruise Terminal - 14 min drive
  • V&A Waterfront - 7 min drive
  • Two Oceans Aquarium - 8 min drive
  • Cape Town Stadium - 8 min drive
  • Table Mountain - 13 min drive
  • Camps Bay Beach - 11 min drive
  • Kirstenbosch National Botanical Gardens - 19 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 22 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

About this property

Hyatt Regency Cape Town

Hyatt Regency Cape Town offers an airport shuttle (available 24 hours) for ZAR 519 per room one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at 126 Cape Kitchen & Cafe, one of 2 restaurants, which serves Halal dishes and is open for breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers like the helpful staff and breakfast.

Languages

Afrikaans, English, French, German, Spanish, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Secured covered on-site self-parking (ZAR 140 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 3 km*
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (280 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • Afrikaans
  • English
  • French
  • German
  • Spanish
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free wired Internet

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

126 Cape Kitchen & Cafe – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Signal Hill Terrace – This poolside restaurant specialises in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for ZAR 1 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 519 per room (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 450.0 per night
  • Airport shuttle service for children costs ZAR 0.00

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

  • Covered self-parking costs ZAR 140 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Vivian, 3-night trip
Verified Expedia guest review

8/10 Very good

The front desk people were amazing! There was a guy named Rushen with beautiful eyes that helped set up a tour for us. Everyone there was helpful, friendly and attentive!
Kandace Laurel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The only complaint was that we booked two rooms, which we expected to be near each other and they were 2 floors apart. We traded with someone because the staff said they couldn't switch.
Laurie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing place in all possible ways
Yerlin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Saudi, 8-night trip
Verified Expedia guest review

8/10 Very good

Overall just OK.
We enjoyed our stay, but the hotel is to 4star standard, not 5star. Cheap door into en suite with broken handle. No hooks to hangs items, only hangars in wardrobe. Too many indicator lights on (6 in total!), could not get a completely dark room. Who would want a clock in the en suite? On the positive side we were comfortable, the staff were excellent and attentive - the breakfast was perfect.
Chris, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay
We had a lovely stay at hyatt cape town. We didnt have breakfast at the hotel but enjoyed the little cafes around and nearby.
Zyliekha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rada, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly and helpful staff.
Yacoob, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great new design.
Great new and modern designed rooms. Super friendly and helpful staff.
Hannes, 4-night business trip
Verified Hotels.com guest review