The Westin Pazhou

Photo gallery for The Westin Pazhou

Primary image
Indoor pool
View from room
Premium bedding, down duvets, minibar, in-room safe
Room, 1 King Bed, River View | Premium bedding, down duvets, minibar, in-room safe

Overview of The Westin Pazhou

The Westin Pazhou

5-star property
Luxury Guangzhou hotel with full-service spa, connected to the convention centre

9.0/10 Superb

236 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Area C, Canton Fair Complex, 681 Feng Pu Road, Haizhu District, Guangzhou, Guangdong, 510335
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
For families
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Haizhu

Getting around

  • Foshan (FUO-Shadi) - 49 min drive
  • Baiyun International Airport (CAN) - 55 min drive
  • Guangzhou Railway Station - 16 min drive
  • Guangzhou East Railway Station - 24 min drive
  • Guangzhou South Railway Station - 29 min drive
  • Pazhou Station - 14 min walk
  • Xingangdong Station - 28 min walk

Restaurants

  • Mr.Cao Dumplings - 4 min drive
  • Starbucks - 6 min drive
  • 1920 Restaurant and Bar - 7 min drive
  • Element Fresh - 7 min drive
  • Antalya Turkish Restaurant - 7 min drive

About this property

The Westin Pazhou

5-star luxury hotel in the heart of Haizhu
At The Westin Pazhou, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Canton Bazaar, the on-site restaurant. In addition to a 24-hour health club and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), extended parking and limo/town car service
  • An electric car charging station, a lift and free newspapers
  • Guest reviews give good marks for the helpful staff, WiFi and location
Room features
All 325 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • Plasma TVs with DVD players
  • Fridges, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 325 rooms
  • Arranged over 42 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site extended parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Plasma television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Two bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open selected days.

Dining

Canton Bazaar – This restaurant serves breakfast, lunch and dinner.
Five Zen5es – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 2000 per night

Optional extras

  • Wired Internet access is available in guest rooms for CNY 100 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of CNY 218 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Westin Pazhou Hotel Guangzhou
Westin Pazhou Hotel
Westin Pazhou Guangzhou
Westin Pazhou
The Westin Pazhou Guangzhou Hotel Guangzhou
The Westin Pazhou Hotel
The Westin Pazhou Guangzhou
The Westin Pazhou Hotel Guangzhou

Frequently asked questions

Does The Westin Pazhou offer free cancellation for a full refund?
Yes, The Westin Pazhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Pazhou?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Westin Pazhou on 14 October 2022 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Pazhou?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Pazhou?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at The Westin Pazhou?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Westin Pazhou?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Westin Pazhou?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at The Westin Pazhou and nearby?
The Westin Pazhou has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near The Westin Pazhou?
Yes, Canton Bazaar offers Chinese cuisine. Nearby restaurants include Mr.Cao Dumplings (2.3 mi), Starbucks (3.7 mi) and 1920 Restaurant and Bar (4.4 mi).
Does The Westin Pazhou have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Westin Pazhou like?
The Westin Pazhou is located by the river in Haizhu. Popular attractions include Canton Fair Complex, which is 11 minutes away by car. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

The room is great, clean and comfortable. Except the staffs at lounge should be trained better.
Emily, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

10/10 Exceptional

martin, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

10/10 Exceptional

Louis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Xiang Bin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay!
It was a great trip here at The Westin. I received a warm welcome at the check in counter. The room is clean and tidy with a cozy bed. You can have a nice view of the Pearl River from a giant window. Their staff are friendly, responsive and professional. The hotel is within walking distance from the Area C of the Canton Fair Complex. However,
Qun, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The closeness to the tradeshow, the staff are great however in the restaurant I was expecting a huge wagyu steak like at home, alas it was not to be. Still good, will stay again!
Toddy, 3-night business trip
Verified Lastminute guest review

10/10 Exceptional

Great hotel! Will definitely stay again
Great, amazing hotel. Very clean, very well maintained. Helpful staff who were always genuinely willing to help. Highly recommended. Great hotel! Will definitely stay again
3-night romance trip
Verified Hotels.com guest review