Best Western City Hotel Leiden

Photo gallery for Best Western City Hotel Leiden

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Best Western City Hotel Leiden

Best Western City Hotel Leiden

3.0 star property
3-star hotel with bar/lounge, near Museum Boerhaave

7.2/10 Good

320 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Bar
  • Laundry facilities
The price is €127
Price available on 03/07/2022
Map
Lange Mare 43, Leiden, 2312 GP
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Bar/lounge
  • Coffee shop/cafe
  • Terrace
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Leiden
  • National Museum of Ethnology - 3 min drive
  • Leiden Bio Science Park - 2 min drive
  • SieboldHuis - 4 min drive
  • Hortus Botanicus - 11 min drive
  • Leiden University - 8 min drive
  • Corpus - 5 min drive
  • Katwijk Aan Zee Beach - 20 min drive
  • Space Expo - 13 min drive
  • Duinrell - 22 min drive
  • De Koninklijke Haagsche Golf & Country Club - 14 min drive

Getting around

  • Schiphol Airport (AMS) - 25 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 33 min drive
  • De Vink Station - 6 min drive
  • Leiden Central Station - 11 min walk
  • Leiden Lammenschans Station - 23 min walk

About this property

Best Western City Hotel Leiden

Take in the views from the rooftop terrace when you stay at Best Western City Hotel Leiden. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 1.9 mi (EUR 21 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Taking the kids

  • Children stay free

What to do

  • Bike rentals nearby
  • Boat tours nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

Accessibility

  • Lift

Languages spoken

  • Dutch
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.50 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 14.00 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking is available off-site and costs EUR 21 per day (1.9 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts major credit cards, debit cards and cash.

Also known as

Best Western City Hotel Leiden
Best Western City Leiden
Best City Leiden Leiden
Best Western City Hotel Leiden Hotel
Best Western City Hotel Leiden Leiden
Best Western City Hotel Leiden Hotel Leiden

Frequently asked questions

Overall score and ratings

7.2

Good

7.5/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.1/10

Eco-friendliness

8/10 Very good

Great people, good hotel
The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
David, 2-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

OK hotel in Leiden but nothing special
Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Craig, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful!!
Lindsey, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location, close to centre. Friendly and helpful staff.
Patrick, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Very good location
Very good location, quiet, friendly staff. The room is not very large but is comfortable enough.
Jean, 4-night trip
Verified Hotels.com guest review

6/10 Good

Basic but clean
A very basic though clean and effective city hotel. Friendly and helpful staff. Parking is an issue though.
I., 1-night family trip
Verified Hotels.com guest review

6/10 Good

The room was ok nut de tv doesn’t work, the bathroom, the bath didn’t. The breakfast was good.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Happy
Had to change my room because my bed was uncomfortable but it was no problem and staff were very accommodating next room bed was perfect . Breakfast was really good and the staff overall were fabulous . This was my second visit to this hotel and I shall be back to stay the location couldn’t be any better .
Barbara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review