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Queen Victoria Hotel & Manor House by NEWMARK

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Pool
Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Manor House Superior Room | Premium bedding, minibar, in-room safe, individually decorated
Manor House Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of Queen Victoria Hotel & Manor House by NEWMARK

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Queen Victoria Hotel & Manor House by NEWMARK

5.0 star property
Luxury hotel in Victoria and Alfred Waterfront with spa and restaurant

9.4/10 Exceptional

355 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001

Room options

About this area

What's nearby

  • In Victoria and Alfred Waterfront
  • Table Mountain - 19 min drive
  • Camps Bay Beach - 18 min drive
  • Robben Island - 33 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 22 min drive
  • Cape Town Station - 29 min walk
  • Cape Town Bellville Station - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Den Anker - 3 min walk
  • Signal Restaurant - 4 min walk
  • Karibu - 5 min walk
  • Baia Seafood - 5 min walk
  • Balducci - 5 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Queen Victoria Hotel & Manor House by NEWMARK offers an airport shuttle (available 24 hours) for ZAR 650 per person one way. Guests can visit the spa to indulge in massages, aromatherapy or Ayurvedic treatments, and Dash serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup
  • Cruise terminal shuttle*

Off-site

  • Area shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • English

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Dash – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 650 per person (one way)
  • Cruise ship terminal shuttle and train station pick-up services are offered for an extra charge
  • Local area shuttle and casino shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Queen Victoria Hotel Cape Town
Queen Victoria Hotel
Queen Victoria Cape Town
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK offer free cancellation for a full refund?
Yes, Queen Victoria Hotel & Manor House by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Queen Victoria Hotel & Manor House by NEWMARK?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Queen Victoria Hotel & Manor House by NEWMARK on 1 December 2022 start from €415, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Queen Victoria Hotel & Manor House by NEWMARK?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Queen Victoria Hotel & Manor House by NEWMARK?
Yes, an airport shuttle is available. The charge is ZAR 650 per person one way.
What are the check-in and check-out times at Queen Victoria Hotel & Manor House by NEWMARK?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Queen Victoria Hotel & Manor House by NEWMARK?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (22-min drive) is nearby.
What is there to do at Queen Victoria Hotel & Manor House by NEWMARK and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel & Manor House by NEWMARK also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's an on-site restaurant, Dash. Nearby restaurants include Signal Restaurant (4-min walk), Karibu (5-min walk) and Baia Seafood (5-min walk).
Does Queen Victoria Hotel & Manor House by NEWMARK have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Queen Victoria Hotel & Manor House by NEWMARK like?
Queen Victoria Hotel & Manor House by NEWMARK is located on the waterfront in Victoria and Alfred Waterfront, a short 4-minute walk from Two Oceans Aquarium and 16 minutes' walk from Cape Town Stadium. Travellers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Fantastic location near the V&A waterfront. Staff helpful and attentive
John, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in a convenient location for all the Waterfront has to offer.
Val, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cape gem
Excellent stay. Friendly staff. Beautiful view as from the rooms. Located right in the Waterfront.
Andrew, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gavin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An early check in after a long flight was very welcome as was the friendly welcome from Gwen. Rooms spotless and breakfast very good. Very close to the Waterfront so felt safe at all times.
MRS JANE E, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stuart, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thabo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simply WOW!!!
Amazing staff... amazing service... amazing rooms...amazing breakfast... WOW WOW WOW! Had booked a one night stay as part of my wife's birthday celebrations, and the Queen Victoria Hotel made this so special for her. Jannette at the front of house was so helpful and Donovan over at the pool made lounging around at the pool area even more luxurious. I have never received such a high level of personalised service. Will definitely return! ps. the hotel is in a fantastic location too, short walk to everything you need in the V&A Waterfront.
Wade, 1-night trip
Verified Hotels.com guest review