Civitel Akali Hotel

Not a lot of quality sleep at night. The hotel is on a very busy and noisy road. The air conditioning in the room didnt work leaving the average temperature at about 26 deg. as well, the wifi was pretty spotty.

Really great hotel with super friendly and helpful stuff. Very tasty breakfast . Perfect location for city sightseeing and bus trips. 5 min walk to main bus station. We couldn't have ask for better place in Chania!!

Overall a nice stay here - the location (15 minute walk to the city center), service staff and breakfast were very nice. The room (we had a standard) and outdoor pool are nothing special though.

I really enjoyed my stay at your hotel, Both times, within two weeks. My only recommendation would be to allow the occupant the ability to continue to run the air conditioner while they are out of the room. I especially liked your breakfast and that i was allowed to eat before the required time. Perfect location, awesome staff 😀

This hotel was very disappointing to say the least. Due to a mistake in booking our departure flight from Chania, we had a single night that we needed a room for in Chania Town. We choose the Akali. The room we were given was a far cry from the the ones pictured. It was quite dated and worn. The entry door to our room did not have a proper lock, rather just a locking door handle. The furniture inside the room appeared to be decades old. The bathroom was completely done in blue tiling that was also decades old. The shower had no curtain or door. The shower head was worn and would not stay up, pointing down towards the wall. As such, if you wanted to use, you'd be forced to use it only like a wand. Our room had a adjoining door to the room next to us. We could hear their TV like it was in our room. In the middle of the night, I could hear the person in that room breathing in their sleep. Not snoring, just breathing. I did not care to see the pool or other parts of the hotel. I only saw the common areas such as the lobby and hallways which were also very dated contrary to the advertised pictures. We read many reviews before booking and find it unlikely the ones we read of Akali are authentic. This review is real. We literally stayed out in Chania Town all day to avoid this room/hotel. I am thankful we only had this hotel booked for a single night as it completely ruined our final day. I also regret not taking pictures to document our experience.