The Ritz Carlton Hong Kong

Photo gallery for The Ritz Carlton Hong Kong

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of The Ritz Carlton Hong Kong

The Ritz Carlton Hong Kong

5.0 star property
Luxury Kowloon hotel with full-service spa, connected to a shopping centre

9.4/10 Exceptional

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon
Main amenities
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • In Yau Tsim Mong
  • Kowloon Bay - 5 min drive
  • Lan Kwai Fong - 8 min drive
  • Victoria Harbour - 8 min drive
  • Hong Kong Convention and Exhibition Centre - 16 min drive
  • Ocean Park - 27 min drive
  • Repulse Bay - 13 min drive
  • Hong Kong Disneyland - 22 min drive
  • Tai Po Old Market - 19 min drive
  • Pui O Beach - 32 min drive

Getting around

  • Hong Kong International Airport (HKG) - 28 min drive
  • West Kowloon Station - 12 min walk
  • Hong Kong Austin Station - 14 min walk
  • Hong Kong Jordan Station - 19 min walk
  • Kowloon Station - 5 min walk
  • Airport shuttle (surcharge)

About this property

The Ritz Carlton Hong Kong

5-star luxury hotel in the heart of Yau Tsim Mong
A nightclub, a round-trip airport shuttle and a rooftop terrace are just a few of the amenities provided at The Ritz Carlton Hong Kong. Indulge in a body scrub, a hot stone massage and a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on site and a coffee shop/cafe.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • An electric car charging station, a banquet hall and wedding services
  • Multilingual staff, meeting rooms and a lift
  • Guest reviews speak highly of the bar, helpful staff and location
Room features
All 312 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as Laptop workspace and air conditioning. Guests reviews speak well of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Baby baths, children's slippers and children's dinnerware
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (HKD 700 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's games
  • Baby bath

What to do

  • Evening entertainment
  • Shopping
  • Bike rentals nearby
  • Boat tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An indoor pool
  • Designer shops on site
  • Shopping centre on site
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine-tasting room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Close-captioned TV
  • Portable bath seats
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Fridge
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Tosca – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Tin Lung Heen – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.
Cafe 103 – This buffet restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge and Bar – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Almas Caviar Bar – This Champagne bar specialises in international cuisine. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between HKD 393.8 and HKD 1000 for adults, and HKD 203.5 and HKD 1000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 2440 per vehicle (one-way. Maximum occupancy 2)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for HKD 880.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Valet parking costs HKD 700 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Alipay.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

Also known as

Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hong Kong Hotel
Ritz Carlton Hong Kong Kowloon
The Ritz Carlton Hong Kong Hotel
The Ritz Carlton Hong Kong Kowloon
The Ritz Carlton Hong Kong Hotel Kowloon

Frequently asked questions

Does The Ritz Carlton Hong Kong offer free cancellation for a full refund?
Yes, The Ritz Carlton Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz Carlton Hong Kong?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at The Ritz Carlton Hong Kong on 16 October 2022 start from €372, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz Carlton Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz Carlton Hong Kong?
Yes, there's an indoor pool.
Are pets allowed at The Ritz Carlton Hong Kong?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ritz Carlton Hong Kong?
Yes. Valet parking costs HKD 700 per day. Electric car charging is available.
Is an airport shuttle service offered by The Ritz Carlton Hong Kong?
Yes, an airport shuttle is available. The charge is HKD 2440 per vehicle one-way.
What are the check-in and check-out times at The Ritz Carlton Hong Kong?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ritz Carlton Hong Kong and nearby?
Have fun with nearby activities such as cycling and boat tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz Carlton Hong Kong also has 3 bars and a nightclub, as well as a sauna and a steam room.
Are there restaurants at or near The Ritz Carlton Hong Kong?
Yes, there are 4 on-site restaurants, featuring Italian cuisine and ocean views. Nearby restaurants include Sen-ryo (3-min walk), Starbucks (5-min walk) and The Night Market (6-min walk).
What's the area around The Ritz Carlton Hong Kong like?
The Ritz Carlton Hong Kong is located on the waterfront in Yau Tsim Mong, a short 5-minute walk from Kowloon Station and 12 minutes' walk from Victoria Harbour. Travellers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

wai ching, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yet man, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kar Ho Eddie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is near and tidy, the staff takes great care of the guests, and there are room introductions after check-in. Although, the hotel has been in operation for about 11 years, the room maintenance has taken a great care, but it does a good job and will not be old fashion.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Yuen Cheung, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Angus Hau Ming, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property with great views.
Conrad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Expedia guest review