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All properties in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults

ibis Juarez Consulado

3-star3 stars
Prol Ramon R Lara 8930 3 And, Av Paseo De La Victoria, Ciudad Juarez, CHIH, 32500, Mexico

3-star hotel with restaurant, near American Consulate
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • You get what you pay at an expected standard. Staff was friendly and helpful. Room was ok…Dec 29, 2020
  • The elevator was for disabled people only. Everyone else had to ise the stairs 😒 sucks…Dec 29, 2020

ibis Juarez Consulado

from €33
  • Standard Double Room, 1 Double Bed
  • Standard Double Room, 2 Double Beds

What’s around ibis Juarez Consulado

Landmarks

  • American Consulate - 2 min walk
  • Star Medica Hospital Ciudad Juarez2 - 6 min walk
  • Plaza Las Misiones - 6 min walk
  • La Rodadora Espacio Interactivo - 36 min walk
  • Central Park - 36 min walk
  • Plaza Juárez Mall - 42 min walk
  • Technological Institute of Ciudad Juárez - 3 mi / 4.8 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 4.8 mi / 7.8 km

Getting around

  • Abraham Gonzalez Intl. Airport (CJS) - 18 min drive
  • El Paso International Airport (ELP) - 35 min drive
  • El Paso Union Depot - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

OOPEN PASTA AND GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

LOBBY BAR - Onsite lobby lounge.

ibis Juarez Consulado’s small print

Also known as

  • Ibis Juarez
  • ibis Juarez Consulado Ciudad Juarez
  • ibis Juarez Consulado Hotel Ciudad Juarez
  • Ibis Juarez Consulado
  • Ibis Juarez Consulado Ciudad Juarez
  • Ibis Juarez Consulado Hotel
  • Ibis Juarez Consulado Hotel Ciudad Juarez
  • ibis Juarez Consulado Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 120 for adults and MXN 60 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Juarez Consulado

  • Does ibis Juarez Consulado offer free cancellation for a full refund?
    Yes, ibis Juarez Consulado does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ibis Juarez Consulado?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ibis Juarez Consulado?
    Sorry, there's no onsite parking at ibis Juarez Consulado.
  • Are pets allowed at ibis Juarez Consulado?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at ibis Juarez Consulado?
    You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-out is available.
  • Are there restaurants at or near ibis Juarez Consulado?
    Yes, OOPEN PASTA AND GRILL offers international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include La Diana (7-min walk), Ristorante Italiano Abelini (2.2 mi), and Barrigas (2.3 mi).
  • Is there an onsite casino at ibis Juarez Consulado?
    No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (9-min drive) is nearby.

Recent reviews

Good 7.6 From 728 reviews

Good 6.0
Good value.
No waste basket available in the bathroom.
Marcelo, us1 night family trip
Fair 4.0
Water on floor during showering... Electricity went off during the night, no ac because of this.
Roy, us1 night trip
Poor 2.0
AC doesn’t work
AC doesn’t work
Wendy, us1 night trip
Good 6.0
Average and not very recommendable
Overall, my stay was average, nothing espectacular. My room only had one really small towel and when I tried checking out the security person was not that pleasant. If you’re expecting for the staff to give you excellent customer service, don’t hold your breath. I’ve stayed in surrounding hotels and this one doesn’t compare, the staff at other hotels is better. I guess the problem this time was the staff, something that can be fixed. But again over all average and not very recomendable.
Robert, us1 night trip
Very Good 8.0
Phone reception in the hotel was spotty but i appreciated high-speed.
us2 night business trip
Poor 2.0
The only thing I liked was the location and the staff. The rooms are small they don’t provide soap, shampoo. Tv are outdated If you need an iron you have to go downstairs and request one. The rooms are dusty. I left two days early because of the Corona virus. My reservation was base on my husband visa interview. They knew that the consulate was closing meaning a lot of people had to change their plans. Airfare and hotel reservations. They refuse to give me a refund for the two days that I was not there.
us5 night business trip
Exceptional 10.0
Everything is near . The hospital, consulate , mall . Everything i can do to walk
us5 night business trip
Exceptional 10.0
Excellent
Very good
Jacqueline, us15 night trip
Very Good 8.0
I had to extend my husbands stay weekly due to unforeseen circumstances. The housekeeper who would clean his room would always get a list of rooms the previous night that they would be cleaning the following day. It never failed that the cleaning person would be upset because the room was not vacated and would get mad at my husband. My husband would try to explain to her that the reservation was extended and she would always refer to her list of rooms that she would be cleaning that was printed the night before. As a guest my husband has no control as to the lack of communication amongst the employees there. The housekeeper should have been professional and gone to verify the information provided to her or get an updated list.
Adriana, us3 night business trip
Poor 2.0
The customer service from the very beginning was very terrible , I payed more then what I was suppose to according to the way we where ,room was so small , floor was damaged and there was no working ac , front desk person was terrible , communications was terrible , I won’t ever recommend this place ever to no one , and I will never stay there again .
us4 night family trip

ibis Juarez Consulado