Destination

Guests
All properties in Ciudad Juarez, Chihuahua, Mexico

ibis Juarez Consulado

3-star hotel with restaurant, near American Consulate

  • Free WiFi
From
€35

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • ibis Juarez Consulado
  • ibis Juarez Consulado
  • Guest Room
  • Guest Room
  • ibis Juarez Consulado
1 / 25ibis Juarez Consulado
7.6.Good.
  • You get what you pay at an expected standard. Staff was friendly and helpful. Room was ok…

    Dec 29, 2020

  • The elevator was for disabled people only. Everyone else had to ise the stairs 😒 sucks…

    Dec 29, 2020

See all 729 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Convenient
Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Computer station

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • American Consulate - 2 min walk
  • Star Medica Hospital Ciudad Juarez2 - 6 min walk
  • Plaza Las Misiones - 6 min walk
  • La Rodadora Espacio Interactivo - 36 min walk
  • Central Park - 36 min walk
  • Plaza Juárez Mall - 42 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 Double Bed
  • Standard Double Room, 2 Double Beds

Location

  • American Consulate - 2 min walk
  • Star Medica Hospital Ciudad Juarez2 - 6 min walk
  • Plaza Las Misiones - 6 min walk

What’s around

Landmarks

  • American Consulate - 2 min walk
  • Star Medica Hospital Ciudad Juarez2 - 6 min walk
  • Plaza Las Misiones - 6 min walk
  • La Rodadora Espacio Interactivo - 36 min walk
  • Central Park - 36 min walk
  • Plaza Juárez Mall - 42 min walk
  • Technological Institute of Ciudad Juárez - 3 mi / 4.8 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 4.8 mi / 7.8 km
  • Plaza de las Americas - 6 mi / 9.7 km
  • Speaking Rock Entertainment Center - 6 mi / 9.7 km
  • Ysleta Mission - 6 mi / 9.7 km

Getting around

  • Abraham Gonzalez Intl. Airport (CJS) - 18 min drive
  • El Paso International Airport (ELP) - 35 min drive
  • El Paso Union Depot - 31 min drive

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

OOPEN PASTA AND GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

LOBBY BAR - Onsite lobby lounge.

Small print

Also known as

  • Ibis Juarez
  • ibis Juarez Consulado Ciudad Juarez
  • ibis Juarez Consulado Hotel Ciudad Juarez
  • Ibis Juarez Consulado
  • Ibis Juarez Consulado Ciudad Juarez
  • Ibis Juarez Consulado Hotel
  • Ibis Juarez Consulado Hotel Ciudad Juarez
  • ibis Juarez Consulado Hotel

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 120 for adults and MXN 60 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, ibis Juarez Consulado does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at ibis Juarez Consulado.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, OOPEN PASTA AND GRILL offers international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include La Diana (7-min walk), Ristorante Italiano Abelini (2.2 mi), and Barrigas (2.3 mi).
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (9-min drive) is nearby.
7.6.Good.
  • 6.0.Good

    Good value.

    No waste basket available in the bathroom.

    Marcelo, 1 night family trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Water on floor during showering... Electricity went off during the night, no ac because of this.

    Roy, 1 night trip, Nov 21, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    AC doesn’t work

    AC doesn’t work

    Wendy, 1 night trip, Nov 21, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Average and not very recommendable

    Overall, my stay was average, nothing espectacular. My room only had one really small towel and when I tried checking out the security person was not that pleasant. If you’re expecting for the staff to give you excellent customer service, don’t hold your breath. I’ve stayed in surrounding hotels and this one doesn’t compare, the staff at other hotels is better. I guess the problem this time was the staff, something that can be fixed. But again over all average and not very recomendable.

    Robert, 1 night trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Phone reception in the hotel was spotty but i appreciated high-speed.

    2 night business trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    The only thing I liked was the location and the staff. The rooms are small they don’t provide soap, shampoo. Tv are outdated If you need an iron you have to go downstairs and request one. The rooms are dusty. I left two days early because of the Corona virus. My reservation was base on my husband visa interview. They knew that the consulate was closing meaning a lot of people had to change their plans. Airfare and hotel reservations. They refuse to give me a refund for the two days that I was not there.

    5 night romance trip, Mar 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything is near . The hospital, consulate , mall . Everything i can do to walk

    5 night romance trip, Mar 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Very good

    Jacqueline, 15 night trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    I had to extend my husbands stay weekly due to unforeseen circumstances. The housekeeper who would clean his room would always get a list of rooms the previous night that they would be cleaning the following day. It never failed that the cleaning person would be upset because the room was not vacated and would get mad at my husband. My husband would try to explain to her that the reservation was extended and she would always refer to her list of rooms that she would be cleaning that was printed the night before. As a guest my husband has no control as to the lack of communication amongst the employees there. The housekeeper should have been professional and gone to verify the information provided to her or get an updated list.

    Adriana, 3 night business trip, Mar 9, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The customer service from the very beginning was very terrible , I payed more then what I was suppose to according to the way we where ,room was so small , floor was damaged and there was no working ac , front desk person was terrible , communications was terrible , I won’t ever recommend this place ever to no one , and I will never stay there again .

    4 night family trip, Mar 7, 2020

    Verified Expedia guest review

See all 729 reviews