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Comfort Inn Cancun Aeropuerto

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Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Overview of Comfort Inn Cancun Aeropuerto

Comfort Inn Cancun Aeropuerto

3.0 star property
3-star Cancun hotel with conference centre

1,000 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560
Main amenities
  • 24-hour business centre
  • 24-hour front desk
  • Car hire on-site
  • Conference centre
  • Conference space
  • Daily housekeeping
  • Luggage storage
  • Meeting room
  • Multilingual staff
  • Near the beach
  • Room service
  • Tour/ticket assistance
For families
  • Children stay free
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Ventura Park Cancun - 7 min drive
  • Riviera Cancun Golf Resort - 18 min drive
  • Dubai Palace Casino - 11 min drive
  • Plaza Las Americas - 11 min drive
  • Puerto Cancun Marina Town Center - 21 min drive
  • El Rey Ruins - 15 min drive
  • Iberostar Cancun Golf Course - 16 min drive
  • Ultramar Ferry Puerto Juárez - 17 min drive
  • Cancun Mall - 17 min drive
  • Aquaworld - 17 min drive
  • Langosta Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 7 min drive


  • Coconuts Welcome Bar - 7 min drive
  • Guy Fieri Kitchen + Bar - 9 min drive
  • SushiTequila - 9 min drive
  • T.G.I. Friday's - 8 min drive
  • Berryhill Baja Grill Cantina - 7 min drive

About this property

Comfort Inn Cancun Aeropuerto

Comfort Inn Cancun Aeropuerto puts you only 3.7 mi (5.9 km) from the airport, and 5.5 mi (8.9 km) from Riviera Cancun Golf Resort. For a bite to eat, guests can visit La Veranda, which serves breakfast, lunch and dinner. The overall value and airport proximity get great marks from fellow travellers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets allowed*


  • Free WiFi in public areas


  • Free on-site self-parking
  • On-site extended parking (MXN 85 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10:30 AM
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Conference centre (269 square feet of space)
  • Meeting room


  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Tour/ticket assistance


  • 1 building/tower
  • Built in 2010


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water


  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


La Veranda – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night
  • Service fee: MXN 20 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Pet deposit: MXN 500 per night
  • Pets are allowed for an extra charge of MXN 380 per pet, per night


  • Extended parking costs MXN 85 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Does Comfort Inn Cancun Aeropuerto offer free cancellation for a full refund?
Yes, Comfort Inn Cancun Aeropuerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Comfort Inn Cancun Aeropuerto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Comfort Inn Cancun Aeropuerto?
Yes, pets are welcome. There's a charge of MXN 380 per pet, per night, and there's also a deposit of MXN 500 per night.
Is parking offered on site at Comfort Inn Cancun Aeropuerto?
Yes, there's free self parking.
What are the check-in and check-out times at Comfort Inn Cancun Aeropuerto?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Comfort Inn Cancun Aeropuerto?
No, this hotel doesn't have a casino, but Dubai Palace Casino (11-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Comfort Inn Cancun Aeropuerto and nearby?
Have fun with nearby activities such as parasailing and scuba-diving, and practise your swing on the nearby golf course. Additional recreation nearby includes ecotours.






Staff & service




Property conditions & facilities




4/10 Fair

Not great for the price
One person in front checking in and it took 15 minutes. Room they gave us had not been done yet. Garbage cans full, beds not made and towels on the floor. We did get another room right away which was done. Room seemed to leak along the window wall as it rainned in the night and our floor was quite wet near the window. Soaked one of our bags and a jacket. They said " sorry "
1-night trip with friends
Verified guest review

10/10 Exceptional

We have stayed here before. Great location to airport. With current construction on road a little inconvient but ok.. No hot water in shower.
Brian, 1-night trip
Verified guest review

2/10 Poor

The real mexican treatment open your eyes turist
Worst experience ever of any chain hotel I will be posting a complian formaly The free shuttle never show up i waste 30 dollars the hotel did not have hot water all the time there was no manager at any time The receptionists were rude Overall worst experience ever
Diego, 1-night business trip
Verified guest review

2/10 Poor

Yolanda, 1-night romance trip
Verified Expedia guest review

2/10 Poor

They don’t answer their phone. Not a good property.
Verified Expedia guest review

4/10 Fair

Poor hotel, no parking, wrong phone number on web side. No pick up from airport. Food for breakfast - poor.
Verified Travelocity guest review

2/10 Poor

Horrible experience
Vicmar, 1-night trip with friends
Verified guest review

2/10 Poor

No soap but use shampoo
This hotel is terrible. They had no soap so they tome me to use shampoo. The tv in the room did not work. The breakfast was watered down yogurt. They are not friendly unless they want u to buy something. Sheets were stained and towels were dingier than ever. I will never stay there again.
Betsy, 2-night family trip
Verified guest review

2/10 Poor

I needed to cancel my reservation and I got told there was no refunds
Hanson, 1-night trip
Verified Expedia guest review

2/10 Poor

Jude, 1-night trip
Verified Expedia guest review