Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Xpu-Ha, Quintana Roo, Mexico
1 room, 2 adults

Barceló Maya Caribe - All Inclusive

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750, Mexico

All-inclusive property with full-service spa, connected to the convention center, near Ecopark Kantun Chi
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • We was not able to stay in Barcelo Maya Caribe, because they moved us to different place.…Dec 9, 2020
  • No matter which of the Barcelo resorts you book, you will be put in either the adults…Oct 13, 2020

Barceló Maya Caribe - All Inclusive

from €188
  • Superior Room
  • Superior Room - single occupancy
  • Junior Suite Oceanfront Premium Level
  • Junior Suite Oceanfront Premium Level - single occupancy
  • Junior Suite Swim Up Premium Level
  • Junior Suite Swim Up Premium Level - single occupancy
  • Suite Oceanfront Premium Level
  • Suite Oceanfront Premium Level - single occupancy

What’s around Barceló Maya Caribe - All Inclusive

Landmarks

  • On a private beach
  • Xpu-ha Beach - 23 min walk
  • Ecopark Kantun Chi - 6 min walk
  • Cenote Cristalino - 10 min walk
  • Puerto Aventuras Golf Club - 34 min walk
  • Puerto Aventuras Marina - 42 min walk
  • Akumal Beach - 9.5 mi / 15.4 km
  • Yal-ku Lagoon - 10.6 mi / 17 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 414 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Ecotours nearby
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12105
  • Conference space size (meters) - 1125
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1999
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.

La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

Barceló Maya Caribe - All Inclusive’s small print

Also known as

  • Barcelo Caribe
  • Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
  • Barceló Maya Caribe All Inclusive Hotel
  • Barceló Maya Caribe All Inclusive Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property
  • Barceló Maya Caribe Inclusive
  • Barceló Maya Caribe - All Inclusive Xpu-Ha
  • Barceló Maya Caribe - All Inclusive All-inclusive property
  • Barcelo Caribe Maya
  • Barcelo Maya Caribe
  • Barcelo Maya Caribe All Inclusive Xpu-Ha
  • Barcelo Maya Caribe All Inclusive
  • Barcelo Maya Caribe Xpu-Ha
  • Caribe Barcelo
  • Barceló Maya Caribe All Inclusive
  • Barceló Maya Caribe Xpu-Ha

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.5 per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Barceló Maya Caribe - All Inclusive

  • Does Barceló Maya Caribe - All Inclusive offer free cancellation for a full refund?
    Yes, Barceló Maya Caribe - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Barceló Maya Caribe - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Barceló Maya Caribe - All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Barceló Maya Caribe - All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Barceló Maya Caribe - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Barceló Maya Caribe - All Inclusive?
    You can check in from 3 PM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Barceló Maya Caribe - All Inclusive?
    Yes, there are 5 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include Le Bistrot Chez Dede & Lalo (2.2 mi), Paparazzi (2.2 mi), and Dolce Vita (2.3 mi).
  • Is airport shuttle service offered by Barceló Maya Caribe - All Inclusive?
    Yes, an airport shuttle is available. The charge is USD 123 per vehicle one-way.
  • What is there to do near Barceló Maya Caribe - All Inclusive?
    Recommended spots to visit include Ecopark Kantun Chi (6-min walk) and Cenote Cristalino (10-min walk), along with Xpu-ha Beach (1.2 mi) and Puerto Aventuras Golf Club (1.8 mi).

Recent reviews

Fabulous 8.6 From 668 reviews

Exceptional 10.0
This place is amazing. The staff are so friendly, and work very hard to make sure you have a wonderful and enjoyable experience. The facility is beautiful. The food is delicious. I wish I could have stayed longer. It was a truly awesome vacation. I would strongly encourage people who are going to bring money to tip. The staff deserve it.
Meghan, us7 night trip with friends
Exceptional 10.0
I was really satisfied with Barcelo Maya. The service was excellent, the food was delicious and the resort itself was remarkably clean and well kept. I have been returning to the resort numerous times over the last few years because of the amazing hardworking staff and amenities provided by Barcelo. I'd like to thank Cesar Velasco, Irasema, Wendy and Oscar for their exceptional service this last time around. I'm looking forward to my return soon!
Mary, us8 night family trip
Exceptional 10.0
Beautiful resort. Very nice and clean. Staff was friendly. Had amazing time.
AJ, us4 night family trip
Exceptional 10.0
We love Barcelo Riviera Maya. We've been going for years and will continue to do so.
us7 night trip with friends
Very Good 8.0
The resort is very spacious with a lot to do. The beaches are beautiful with great swimming spaces. The pools are very clean, large, and fun with swim up bars. The staff was incredible - very helpful, attentive, and friendly throughout our stay. We stayed in the Caribe area and the rooms were somewhat outdated. We noticed the bathroom was kind of dirty especially around the shower. The room smelled somewhat musty so we kept the patio door open when we could. We also had an issue with all of the lights in our room turning off automatically on the first day but an employee was able to help us with this.
Jenna, us7 night romance trip
Exceptional 10.0
Very large property, with a huge beach very welcoming!
ca7 night family trip
Exceptional 10.0
This was the most beautiful resort we have been to so far in Mexico! Everything was so neat and clean. Will definitely be going back!
Angie, us4 night family trip
Exceptional 10.0
Great place for kids and family. Caribe and Tropical are the main two resorts if you have kids. Better kids pool at Tropical, but the beach is better at Caribe. They are next to each other so staying at either one is fine. Great staff and clean resort. Food was good. Better at the larger buffers near the lobby than close to the beach. Great time. Will be back.
us4 night family trip
Good 6.0
The resort is absolutely beautiful. The grounds are well kept with so much greenery and the beaches were wonderful. I was not very impressed with the buffet food. Breakfast was wonderful, but lunch & dinner seemed to be a little on the bland side and food overcooked. The staff had a difficult time keeping food and condiments replenished, having to constantly ask for things to be refilled. The ala carte restaurants were very good, but very difficult to get reservations. The staff did their best to keep up beat during a trying time for the resort due to their efforts of keeping the Corona Virus at bay. Hand-sanitizer was provided throughout the entire resort, specifically at each restaurant & buffet. It was a great resort for my son's senior group with lots of activities to keep them busy during our stay. I would recommend staying their if you have a large group. If it were just my husband & I, we would probably try the adults only portion of the resort for a little less crowd.
us7 night trip with friends
Fair 4.0
I booked a higher end hotel, they put me in the cheapest one and the wo
us7 night trip

Barceló Maya Caribe - All Inclusive