COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check next steps and policies here. Please only call if you are within 72 hours of check-in so we can prioritise immediate bookings. Thank you.

Skip to main content.
All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Tokyu Stay Shibuya

3-star3 stars
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045, Japan

3-star hotel within walking distance of Cerulean Tower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Room
Great room
Comfort
Very comfortable
Cleanliness
Could use a good cleaning

Tokyu Stay Shibuya

from €133
  • Single Room, Non Smoking
  • Twin Room, Non Smoking
  • Double Room, Non Smoking
  • Single Room, Smoking
  • Twin Room, Smoking
  • Double Room, Smoking
  • Triple Room, Non Smoking
  • Run of the House, Triple Room (Smoking preferences cannot be specified)
  • Run of the House, Twin Room (Smoking preferences cannot be specified)

What’s around Tokyu Stay Shibuya

Landmarks

  • In Shibuya
  • Shibuya Crossing - 10 min walk
  • Yoyogi Park - 28 min walk
  • Meiji Jingu Shrine - 35 min walk
  • Cerulean Tower - 7 min walk
  • Shibuya Hikarie - 16 min walk
  • NHK Hall - 19 min walk
  • Takeshita Street - 27 min walk

Getting around

  • Tokyo (NRT-Narita Intl.) - 66 min drive
  • Tokyo (HND-Haneda) - 27 min drive
  • Shinsen Station - 3 min walk
  • Komaba-Todaimae Station - 13 min walk
  • Ikejiri-Ohashi Station - 14 min walk
  • Shibuya Station - 11 min walk
  • Naka-Meguro Station - 21 min walk
  • Yoyogi-koen Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1999
  • Elevator
  • Designated smoking areas (fines apply)
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided
  • In-room safe

Tokyu Stay Shibuya’s small print

Also known as

  • Shibuya Stay
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel Tokyo
  • Shibuya Tokyu Stay
  • Tokyu Shibuya
  • Tokyu Stay
  • Tokyu Stay Hotel
  • Tokyu Stay Hotel Shibuya
  • Tokyu Stay Shibuya
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1020 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 422 reviews

Very Good 8.0
Not the cleanest but good room and location.
Staff were nice enough but didnt really interact with them to comment further. I was allowed to leave my bags with them before check in and they put them in my room for me, so that was helpful. The room was great, had everything i needed and more however, i was staying for 12 days and only had one washing machine tablet for clothing, they perhaps should provide more depending on a person's length of stay as it wasnt great, i had to buy washing detergent. The apartment was pretty dusty also, definitely wasnt cleaned to a great standard at all so needs to improve. An extra set of towels would have been helpful also for the length of stay. The bed was very hard and uncomfortable and the pillows were rough and lumpy so i never had a good nights sleep the whole time but the bed was a great size and coyld easily fit 2 people. All the negatives stated, i would still stay again as the room was perfect and location was excellent. Few minute walk to the subway and just over 10 minutes to Shibuya station, not far at all. Supermarket right opposite hotel plus conbinis, restaurants and cafes all nearby.
gb11 night trip
Exceptional 10.0
Very decent hotel in shibuya area
It was a really a quite pleasing experience staying with tokyu stay shibuya. Although most of the staffs do not speak english, sometimes its a struggle to communicate with them, but they try their best to accomodate my family and i. I stay in the triple room type with small kitchen and washing machine inside. It was really convenient also because there is a small supermarket right across the hotel. The downside maybe its just the distance from the hotel to the train station. Other than that, everything else was quite wonderful.
rocky, us8 night family trip
Exceptional 10.0
All around great business hotel
Pleasant one night stay. Efficient and affordable hotel. Would love to stay here again.
us1 night business trip
Good 6.0
Pictures are a bit deceiving about how tiny the rooms are. No storage or closet space to put baggage, so no room to move around with multiple people in the room.
us1 night trip
Exceptional 10.0
Very nice hotel, very big rooms for Tokyo.
Great hotel. Our room was very spacious and had a washer/dryer in the room. Really clean room, comfortable bed, lots of space to move around. Quiet street. No noise at night. Conveniently located close to Shibuya train station. Only a 7mins walk. A little bit harder to get to the hotel from the train station with suitcases as you will have to roll them up and down the street. I definitely recommend this hotel and will stay there again if/when I go back to Tokyo. The wifi was fast but would stop working for 30mins or so, and then would go back on.
Celine, us3 night romance trip

Tokyu Stay Shibuya

Is the description of this hotel not correct? Tell us