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1 room, 2 adults

Tokyu Stay Shibuya

3-star3 stars
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045, Japan

3-star hotel within walking distance of Cerulean Tower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 178 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Room
Great room
Service
Fantastic service
Comfort
Very comfortable
Cleanliness
Could use a good cleaning

Tokyu Stay Shibuya

from €131
  • Single Room, Non Smoking
  • Twin Room, Non Smoking
  • Double Room, Non Smoking
  • Single Room, Smoking
  • Twin Room, Smoking
  • Double Room, Smoking
  • Triple Room, Non Smoking
  • Run of the House, Triple Room (Smoking preferences cannot be specified)
  • Run of the House, Twin Room (Smoking preferences cannot be specified)

What’s around Tokyu Stay Shibuya

Landmarks

  • In Shibuya
  • Shibuya Crossing - 10 min walk
  • Yoyogi Park - 28 min walk
  • Nezu Art Museum - 32 min walk
  • Meiji Jingu Shrine - 35 min walk
  • Mori Art Museum - 45 min walk
  • Cerulean Tower - 7 min walk
  • Shibuya Hikarie - 16 min walk

Getting around

  • Tokyo (NRT-Narita Intl.) - 53 min drive
  • Tokyo (HND-Haneda) - 17 min drive
  • Tokyo Shinsen Station - 3 min walk
  • Tokyo Shibuya Station - 11 min walk
  • Tokyo Komaba-Todaimae Station - 13 min walk
  • Shibuya Station - 8 min walk
  • Daikan-yama Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1999
  • Elevator
  • Designated smoking areas (fines apply)
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided
  • In-room safe

Tokyu Stay Shibuya’s small print

Also known as

  • Shibuya Stay
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel Tokyo
  • Shibuya Tokyu Stay
  • Tokyu Shibuya
  • Tokyu Stay
  • Tokyu Stay Hotel
  • Tokyu Stay Hotel Shibuya
  • Tokyu Stay Shibuya
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 100 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1020 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 337 reviews

Exceptional 10.0
Very nice hotel, very big rooms for Tokyo.
Great hotel. Our room was very spacious and had a washer/dryer in the room. Really clean room, comfortable bed, lots of space to move around. Quiet street. No noise at night. Conveniently located close to Shibuya train station. Only a 7mins walk. A little bit harder to get to the hotel from the train station with suitcases as you will have to roll them up and down the street. I definitely recommend this hotel and will stay there again if/when I go back to Tokyo. The wifi was fast but would stop working for 30mins or so, and then would go back on.
Celine, us3 night romance trip
Fair 4.0
The Good and The Bad
The staff tried their best to assist; however, there is the language barrier. When I got to my room, after a very long wait (because the policy is that you cannot access the room before 3:00 p.m. or you need to book the night before, the bathroom was still dirty. I informed to front desk and was told that they could not move me until the following day. Imagine that I had a choice to make, as it was hot, I ended up cleaning the bathroom myself, and declined the offer to move. This location has balconies but those were unkept, dusty and found bottles left by others on the balcony. The location, on the other hand, was very good and close to everything.
Vincere, us6 night family trip
Very Good 8.0
Centrally located apartmen
Some staffs could be a bit understanding and relax the rule for early check-in without penalty for international tourist after a tiring overnight flight. Room furnishing is a bit dated and worn out kitchen facilities. Location is excellent amongst nice little streets in Shibuya. Very convenient for airport bus.
PETER JAMES, auRomance trip
Fair 4.0
very disappointed indeed...
it wasnt a pleasant stay in this hotel. the room was not clean enough and the receptionist wasnt willing to help ...please see below pictures ...
hkOther trip
Good 6.0
Ganbatte Tokyu
I think overall, it is a good place, but the vent from which the AC enters the room looked moldy - I meant to tell the staff, but I had too tight a schedule. I think foreigners need to look into finding a two prong adapter for the outlets if their computer has 3 prong,for example. I think Tokyu needs to try to look at all their air ducts - at least in Tokyu Stay Hotel and Tokyu Excel Shibuya which I have stayed at both. . . .they have so much going for them with location and concept - needs more cleaning detail for health purposes.
Gina, usOther trip

Tokyu Stay Shibuya

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