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The Manor Hotel

Photo gallery for The Manor Hotel

Outdoor wedding area
Outdoor pool, pool umbrellas, pool loungers
20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
LCD TV, fireplace

Overview of The Manor Hotel

The Manor Hotel

4.0 star property
Mountain hotel in Remera with 3 restaurants and 3 bars/lounges

7.4/10 Good

74 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
KG 552 Street, Kigali, Kigali

Guests rated this location 7.9/10 - Good

Main amenities
  • 24-hour room service
  • 3 restaurants and 3 bars/lounges
  • Children's pool
  • Daily housekeeping
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Pool bar
  • Rooftop terrace
  • Sauna
  • Steam room
For families
  • 20 bedrooms
  • Babysitting (surcharge)
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Fridge

Room options

About this area

What's nearby

  • In Remera

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mocha Cafe - 19 min walk
  • PILI PILI RESTAURANT - 4 min drive
  • Red Handi Indian Cousin - 3 min drive
  • Camellia - 6 min drive
  • Paradise Rwanda Restobar - 4 min drive
Map

About this property

The Manor Hotel

The Manor Hotel is only 4.4 mi (7.1 km) from the airport and offers a shuttle (available 24 hours) for USD 15 per vehicle one way. Guests can visit the spa to be pampered with massages, body wraps or facials, and Shere Sardar, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include 3 bars/lounges, an outdoor pool and a nightclub. Fellow travellers like the helpful staff and nice bathrooms.

Languages

Arabic, English, French, Hindi, Swahili, Urdu

Cleaning and safety practices

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • 3 restaurants
  • 24-hour room service
  • 3 bars/lounges
  • BBQs
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mini golf
  • Karaoke
  • Pool table
  • Golf lessons nearby
  • Safari nearby

Working away

  • Business centre
  • Conference centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • 9 holes of golf
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Garden
  • Health club
  • Massage/treatment rooms
  • Nightclub
  • Picnic area
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Television in common areas

Accessibility

  • Accessible bath
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Languages

  • Arabic
  • English
  • French
  • Hindi
  • Swahili
  • Urdu

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns and slippers
  • Electric kettle
  • Iron/ironing board (on request)
  • Minibar
  • Window screens

Sleep well

  • 20 bedrooms
  • Blackout curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Fireplace
  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Access via exterior corridors
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

SALS' SPA has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Shere Sardar – This poolside restaurant specialises in Indian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Marco´s – This poolside restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Silk – Overlooking the pool and garden, this restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner.
O´Connels – Overlooking the pool and garden, this bar serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for USD 150.0 per night
  • Rollaway beds are available for USD 170 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Manor Hotel?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Manor Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Manor Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Manor Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Manor Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle one way.
What are the check-in and check-out times at The Manor Hotel?
You can check in from 1:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Manor Hotel and nearby?
On-site recreation at The Manor Hotel includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Manor Hotel also has 3 bars, a nightclub and a sauna, as well as a steam room, an arcade and a picnic area.
Are there restaurants at or near The Manor Hotel?
Yes, there are 3 on-site restaurants, featuring Indian cuisine, garden views and poolside dining.
What's the area around The Manor Hotel like?
The Manor Hotel is in Remera, a short 9-minute walk from Kigali Golf Club. Travellers recommend the hotel for its quiet location.

Reviews

7.4

Good

7.9/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Noise and owner using hotel for other business, like swimming lessons for kids.
Fergus, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Eduardo, 6-night trip
Verified Hotels.com guest review

8/10 Very good

NA
1-night family trip
Verified Expedia guest review

4/10 Fair

Disappointing non-stay
Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Mansoor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place
Great value for business stays.
Eduardo, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff butt worn down
Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Joakim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
5-night family trip
Verified Expedia guest review

8/10 Very good

11-night trip
Verified Expedia guest review

2/10 Poor

I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
2-night trip with friends
Verified Orbitz guest review

6/10 Good

Great service friendly staff needs s makeover
The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Julie, 12-night trip with friends
Verified Hotels.com guest review