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The Westin Phoenix Downtown

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Exterior
Studio Suite, 1 King Bed, City View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of The Westin Phoenix Downtown

The Westin Phoenix Downtown

4.0 star property
4-star hotel with outdoor pool, near Phoenix Convention Center

8.8/10 Fabulous

1,007 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €287
Price available on 04/02/2023
Map
333 N Central Ave, Phoenix, AZ, 85004

Room options

About this area

What's nearby

  • In Downtown Phoenix
  • Phoenix Convention Center - 7 min walk
  • Chase Field - 14 min walk
  • Talking Stick Resort Arena - 5 min drive
  • Grand Canyon University - 14 min drive
  • Phoenix Zoo - 16 min drive
  • Desert Botanical Garden - 18 min drive
  • Ak-Chin Pavilion - 20 min drive
  • Arizona State University - 19 min drive
  • Scottsdale Fashion Square - 23 min drive
  • Camelback Mountain - 30 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 12 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 24 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 31 min drive
  • Scottsdale, AZ (SCF) - 32 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 33 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 38 min drive
  • Van Buren - 1st Ave Station - 2 min walk
  • Washington - Central Station - 5 min walk
  • Jefferson Street - 1st Ave Station - 6 min walk

Restaurants

  • Seamus McCaffrey's - 2 min walk
  • Valley Bar - 3 min walk
  • Vegan House - 4 min walk
  • Harumi Sushi - 4 min walk
  • Hanny's - 4 min walk

About this property

The Westin Phoenix Downtown

The Westin Phoenix Downtown puts you 0.4 mi (0.6 km) from Phoenix Convention Center and 0.7 mi (1.1 km) from Chase Field. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jacy & Dakota's, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and central location. Public transportation is only a short walk: Van Buren - 1st Ave Station is steps away and Washington - Central Station is 5 minutes.

Languages

English, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (USD 30 per night)
  • Secured on-site valet parking (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space (9308 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Polish
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Premium cable channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Jacy & Dakota's – This theme restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 25 per accommodation, per night. This fee does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 10 June:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self-parking costs USD 30 per night
  • Secured valet parking costs USD 40 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Westin Phoenix Downtown Hotel
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
The Westin Phoenix Downtown Hotel Phoenix

Frequently asked questions

Does The Westin Phoenix Downtown offer free cancellation for a full refund?
Yes, The Westin Phoenix Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Phoenix Downtown?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at The Westin Phoenix Downtown on 4 February 2023 start from €287, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Phoenix Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Phoenix Downtown?
Yes, there's an outdoor pool. Guests have pool access from 5:00 AM to 10:00 PM.
Are pets allowed at The Westin Phoenix Downtown?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Westin Phoenix Downtown?
Yes. Self-parking costs USD 30 per night. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Westin Phoenix Downtown?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Westin Phoenix Downtown?
No, this hotel doesn't have a casino, but Casino Arizona (24-min drive) and Vee Quiva Casino (26-min drive) are both nearby.
What is there to do at The Westin Phoenix Downtown and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near The Westin Phoenix Downtown?
Yes, Jacy & Dakota's offers American cuisine. Nearby restaurants include Vegan House (4-min walk), Harumi Sushi (4-min walk) and Hanny's (4-min walk).
What's the area around The Westin Phoenix Downtown like?
The Westin Phoenix Downtown is in Downtown Phoenix, a short 2-minute walk from Van Buren - 1st Ave Station and 7 minutes' walk from Phoenix Convention Center. Travellers recommend the hotel for its central location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent
Great hotel. Excellent, friendly service. Beautiful and clean common areas. Fast elevators. Our room was huge, comfortable beds, big television. Loved it.
Rick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good option just don't order room service
Its a great hotel - feels new and clean. Issue is room service - they pretend to have it but don't really. Shows up in paper boxes like takeout - took forever and the food quality was bad. For this level of hotel they need to either eliminate it or do a better job with it.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Cheryl, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 1-night trip
Verified Hotels.com guest review

6/10 Good

Aaron, 1-night trip
Verified Expedia guest review

8/10 Very good

Great views but one of the curtains wouldn't completely open because it the slider was broken
Jesus, 2-night business trip
Verified Expedia guest review

4/10 Fair

I booked a one night stay for my birthday weekend. I paid for a city view and once I entered my room all I saw was construction and workers. The refrigerator did not work and when I called the front desk they sent up an engineer who invaded my space for 30 minutes to fix the refrigerator. Also one of the phones did not work near the bed and they had to replace the battery. It was a 2 queen bed for 2 guest and there was only one robe. I requested another robe and they sent up a dirty robe with stains all over it. At this point I had it. I complained to the front desk about it and they offered to move my room. The view was better but that took over an hour to get resolved and then had to unpack and pack and unpack again. I was sweating trying to do my makeup due to all of this. Very irritated. They charge for everything. Wi-Fi, parking, breakfast. You also have to spend a mandatory $25 for food. The room is over priced. The pool lawn chairs were filthy. And now I have a case open for an additional $100 charged to my room. I will never book here again. The area is near construction and the train tracks. Terrible experience. Would not recommend.
Stefena, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeffery, 1-night trip
Verified Hotels.com guest review