The Village Resort & Waterpark - All Inclusive

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2 outdoor pools, pool umbrellas, pool loungers
Water park
Water park
In-room safe, soundproofing, iron/ironing board, bed sheets

Overview of The Village Resort & Waterpark - All Inclusive

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The Village Resort & Waterpark - All Inclusive

4.0 star property
All-inclusive property in Hersonissos with 2 restaurants and 2 outdoor pools

8.2/10 Very good

121 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Heraklion, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Rooftop terrace
  • Free children's club
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Fridge
  • Private bathroom
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Star Beach Water Park - 7 min drive
  • Stalis Beach - 3 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 18 min drive
  • Area shuttle

About this property

The Village Resort & Waterpark - All Inclusive

4-star all-inclusive property in the historical district
A free breakfast buffet, free water park access and a corner/local shop are just a few of the amenities provided at The Village Resort & Waterpark - All Inclusive. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment or a body scrub. Enjoy Italian cuisine and more at the two on-site restaurants. Aerobics classes and yoga classes are offered at the gym; The Village Resort & Waterpark - All Inclusive also has a rooftop terrace, shopping on site and a garden. In addition to a playground and an arcade/games room, guests can connect to free WiFi in public areas.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • An area shuttle, tour/ticket information and a TV in the lobby
  • A lift, a 24-hour front desk and a front desk safe
  • Guest reviews speak well of the dining options and pool
Room features
All guest rooms at The Village Resort & Waterpark - All Inclusive offer thoughtful touches, such as climate-controlled air conditioning, as well as amenities, such as safes and soundproofing.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Greek, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Health First (Greece)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 1:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Local/corner shop
  • Children's games

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Use of nearby fitness centre
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Sauna
  • Water slide

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Greek
  • Italian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Dining

Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Il Tramonto – This diner specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 1039K014A0021101

Also known as

Smartline Village Resort Waterpark All Inclusive Hersonissos
Smartline Village Resort Waterpark All Inclusive
smartline Village Resort Waterpark Hersonissos
smartline Village Resort Waterpark
smartline Village Waterpark Hersonissos
smartline Village Waterpark
Smartline The Village Resort Waterpark All Inclusive
The Village Resort & Waterpark - All Inclusive Hersonissos

Frequently asked questions

Does The Village Resort & Waterpark - All Inclusive offer free cancellation for a full refund?
Yes, The Village Resort & Waterpark - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Village Resort & Waterpark - All Inclusive?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at The Village Resort & Waterpark - All Inclusive on 14 October 2022 start from €93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Village Resort & Waterpark - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Village Resort & Waterpark - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Village Resort & Waterpark - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Village Resort & Waterpark - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Village Resort & Waterpark - All Inclusive?
You can check in from 2 PM - 1:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Village Resort & Waterpark - All Inclusive and nearby?
Have fun with nearby activities such as sailing, scuba-diving and waterskiing. Additional recreation on-site includes aerobics and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include a water slide and a sauna. The Village Resort & Waterpark - All Inclusive also has a fitness centre and an arcade, as well as a garden.
Are there restaurants at or near The Village Resort & Waterpark - All Inclusive?
Yes, there are 2 on-site restaurants, featuring Italian cuisine. Nearby restaurants include Amici (2.1 mi) and Robin Hood (2.1 mi).
What's the area around The Village Resort & Waterpark - All Inclusive like?
The Village Resort & Waterpark - All Inclusive is a short 12-minute walk from Star Beach Water Park and 12 minutes' walk from Lychnostatis.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Emmanouil, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, room was nice, but nothing to rave about, lots of pools with different options for kids and adults, nice gardens to roam around in between buildings. A bit out of the city, but they have shuttle, however car is advisable to get around more easily. Overall great experience!
Andris, 6-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Amazing hotel, great service and staff
L, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked how much they offered us and how helpful all the staff were.
4-night trip with friends
Verified Expedia guest review

8/10 Very good

מלון שווה, תמורה גבוהה למחיר
המלון מתאים מאוד למשפחות עם ילדים. נקי מאוד, האוכל נהדר וטעים, תפריט עשיר, מגוון תעסוקה לילדים ביחוד קטנים, צוות מקסים, חדרים גדולים. הריהוט בחדרים מינמליסטי ומיושן. המלון נמצא על צלע הר לכן אם תקבלו חדרים בחלק הגבוה אזי ההגעה והחזרה לחלק המרכזי וממנו שבו כל הפעילות, תהיה לא כל כך נעימה ללא צעירים שביננו. ישנה הסעה בחינם מהמלון לחוף לפי זמנים קבועים החוף נמצא בקצה העיירה הסמוכה כך שאפשר להגיע אליה ולטייל בה.
dror, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Fun for the kids
I didn't enjoy one second of my stay at this property! But it wasn't for me - it was for my kids - and my kids enjoyed themselves, especially in the waterpark. So, it had everything and nothing at the same time. All-inclusive waterpark property with burgers, hotdogs, fries, ice cream and all sorts of junk food in abundance for the kids and watered-down cocktails for the grownups. Rooms were OK and I guess the buffet style food was OK as well. A bit tasteless but OK (good for kids I guess). We stayed one night which was more than enough for me. The kids could’ve stayed a day more but they were pretty satisfied when we left for something else.
Karl, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

If you want a bum by the pool vacation, this place is perfect. Our primary goal was to let our kids play by the pool, slide in the water park, and just relax. We didn’t go into Hersonissos, we didn’t go into Heraklion, we did go to Chania one day (but it was a long day, 2.5 hour drive each way). We weren’t shooting for a cultural experience, just a play at the pool vacation. The rooms are sparse, but fine for just sleeping at night. The food was fine, and catered well to kids - a kids buffet section, a separate area with kids foods by the separate kids pool (hot dogs, burgers and ice cream all day). Some of the property was tired (half of the arcade games by the kids playground were broken), but overall we were very happy with our stay.
CC, 4-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

8/10 Very good

Good
Very good.we took a suite because the regular rooms are with old furniture and very simple
ety, 5-night family trip
Verified Hotels.com guest review