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1 room, 2 adults

The Towers at Lotte New York Palace

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • DVD player
  • Refrigerator
455 Madison Avenue, New York, NY, 10022, United States of America

Luxury hotel with 5 bars/lounges, near 5th Avenue
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • DVD player
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Was such an amazing place to stay at. I’ve stayed there a few times before and I love it.…Sep 23, 2020
  • Not worth the price. Part of it are 5 star but others are not. Cheaply renovated and from…Aug 18, 2020

The Towers at Lotte New York Palace

from €673
  • Executive Suite, 1 King Bed with Sofa bed, Tower
  • Luxury Room, 2 Queen Beds, Tower
  • Luxury Room, 1 King Bed, Tower
  • Luxury Suite, 1 King Bed with Sofa bed, Corner (Corner)
  • Luxury Suite, 1 Bedroom, Tower
  • Suite, 3 Bedrooms, View, Tower (Specialty)
  • Hastens Suite
  • Imperial Suite
  • Penthouse Suite
  • Executive Suite, Accessible, Tower
  • Room, 2 Queen Beds, Accessible, Tower
  • Luxury Room, 1 King Bed, Accessible, Tower
  • Suite, Accessible, Tower (Corner)
  • Suite, 2 Bedrooms, Corner (Corner)
  • Suite, 1 King Bed, Corner (Corner, with Pantry)
  • Suite, Accessible, Corner (Corner, with Pantry)
  • Penthouse, Tower (Triplex)
  • Suite (Jewel Triplex)
  • Suite, 2 Bedrooms, View, Tower
  • Suite, 3 Bedrooms, View, Tower

What’s around The Towers at Lotte New York Palace

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • St. Patrick's Cathedral - 3 min walk
  • Rockefeller Center - 5 min walk
  • Top of the Rock - 5 min walk
  • Museum of Modern Art - 6 min walk
  • Radio City Music Hall - 7 min walk
  • Grand Central Terminal - 10 min walk

Getting around

  • LaGuardia Airport (LGA) - 27 min drive
  • John F. Kennedy Intl. Airport (JFK) - 39 min drive
  • Liberty Intl. Airport (EWR) - 20 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Grand Central - 42 St. Station - 11 min walk
  • New York W 32nd St. Station - 23 min walk
  • Long Island City Station - 4 min drive
  • 51 St. Station - 6 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 8 min walk
  • Lexington Av.-53 St. Station - 8 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking * on site

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 5 bars/lounges
  • 24-hour room service
Things to do
  • Health club
  • Spa services on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Roll-in shower
  • Visual fire alarm
  • Telephone accessibility kit
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • Video-game console
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The Towers at Lotte New York Palace’s small print

Also known as

  • Towers New York Palace
  • The Towers At Lotte York York
  • The Towers at Lotte New York Palace Hotel
  • The Towers at Lotte New York Palace New York
  • The Towers at Lotte New York Palace Hotel New York
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Valet parking costs USD 85 per night

Rollaway beds are available for USD 50.0 per stay

Breakfast costs between USD 16 and USD 26 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Towers at Lotte New York Palace

  • Does The Towers at Lotte New York Palace offer free cancellation for a full refund?
    Yes, The Towers at Lotte New York Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Towers at Lotte New York Palace?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Towers at Lotte New York Palace?
    Yes. Valet parking costs USD 85 per night.
  • Are pets allowed at The Towers at Lotte New York Palace?
    Yes, dogs stay free. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Towers at Lotte New York Palace?
    You can check in from 3 PM - 2 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near The Towers at Lotte New York Palace?
    Yes. Nearby restaurants include Bill's Bar & Burger (3-min walk), Le Pain Quotidien (3-min walk), and P.J. Moran's (4-min walk).
  • Is there an onsite casino at The Towers at Lotte New York Palace?
    No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

Recent reviews

Superb 9.2 From 154 reviews

Exceptional 10.0
Beautiful hotel and was in great location within walking distance to everything
us5 night family trip
Exceptional 10.0
Lotte best in NY
Like always, lotte is the best in new york, so chic and luxurious everyone is so generous and lovely, hotel room with cathedral view is incredible
Jose, us2 night business trip
Very Good 8.0
Well, this was very strange. The hotel is crazy beautiful and nice but i had a problem with the reservation. I booked through Expedia and they were not going to back the reservation. I even bought insurance because i was a little leary of the reservation to begin with. The hotel itself said they had no open reservations but i was able to book the last suite through Wxpedia. When i got there, they refused to uphold the reservation. I had a confirmation number and a copy of my reservation. They ended up giving me the suite but charged an extra $1000 for my stay. 3 nights. I didn't agree or think it was right but i really love the hotel and the location is perfect. Walking distance to my office.
us2 night business trip
Exceptional 10.0
Great location! Beautiful views from the towers suites. Missed a coffee maker in the room but room service was fast
us2 night family trip
Exceptional 10.0
Nice place to stay at, close to time square and other places.
Toly, us4 night family trip
Exceptional 10.0
Location, decor of hotel, grand lobby area with courtyards & friendliness of staff (stayed in The Towers).
gb6 night family trip
Exceptional 10.0
The Palace is our favorite place to stay in the city. The location is ideal for shopping and broadway during your stay. Our room over looked Rockefella Center and Radio City Music Hall. Very iconic at Christmas.
SB, us1 night family trip
Exceptional 10.0
Everything was great, The staff and hotel were the best
us4 night family trip
Exceptional 10.0
It was fabulous! Beautifully decorated at Christmas time!
us3 night family trip
Exceptional 10.0
Awesome way to start the holiday season!!! Wonderful stay at the Towers Lotte NYP. Upgraded to a corner executive suite upon checkin and it was AMAZING!! Great location in midtown next to Rockefeller Center and Radio City and all the great shopping on both 5th and Madison Avenues...would HIGHLY recommend!!!
us3 night family trip

The Towers at Lotte New York Palace