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Platinum Palace Boutique Hotel & SPA

Photo gallery for Platinum Palace Boutique Hotel & SPA

Exterior
Indoor pool
Pool
Balcony
Standard Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Overview of Platinum Palace Boutique Hotel & SPA

Platinum Palace Boutique Hotel & SPA

5.0 star property
Luxury hotel in Krzyki with spa and restaurant

8.6/10 Fabulous

225 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
Ul. Powstanców Slaskich 204, Wroclaw, Lower Silesian, 53-140

Room options

About this area

What's nearby

  • In Krzyki

Getting around

  • Wroclaw (WRO-Copernicus) - 15 min drive
  • Wrocław Central Station - 13 min drive
  • Wroclaw Nadodrze Station - 26 min drive
  • Miekinia Station - 33 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Balkan Burger - 4 min walk
  • Agawa - 5 min walk
  • Bianco Pizza & Pasta - 6 min walk
  • Baza Smaku - 9 min walk
  • Bluszcz - 10 min walk

About this property

Platinum Palace Boutique Hotel & SPA

Platinum Palace Boutique Hotel & SPA offers an airport shuttle (available 24 hours) for PLN 50 per person one way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a hot tub. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, German, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (PLN 60 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • German
  • Polish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Way SPA S.C.. Services include body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 70 per person
  • Airport shuttle service is offered for an extra charge of PLN 50 per person (one way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 90.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self-parking costs PLN 60 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.</p> <p>This property accepts major credit cards and cash.</p>

Also known as

Platinum Palace Hotel Wroclaw
Platinum Palace Hotel
Platinum Palace Wroclaw
Platinum Palace
Platinum Palace
Platinum & Spa Wroclaw
Platinum Palace Boutique Hotel SPA
Platinum Palace Boutique Hotel & SPA Hotel
Platinum Palace Boutique Hotel & SPA Wroclaw
Platinum Palace Boutique Hotel & SPA Hotel Wroclaw

Frequently asked questions

Does Platinum Palace Boutique Hotel & SPA offer free cancellation for a full refund?
Yes, Platinum Palace Boutique Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Platinum Palace Boutique Hotel & SPA?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Platinum Palace Boutique Hotel & SPA on 17 February 2023 start from €84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Platinum Palace Boutique Hotel & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Platinum Palace Boutique Hotel & SPA?
Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Platinum Palace Boutique Hotel & SPA?
Yes. Self-parking costs PLN 60 per day.
Is an airport shuttle service offered by Platinum Palace Boutique Hotel & SPA?
Yes, an airport shuttle is available. The charge is PLN 50 per person one way.
What are the check-in and check-out times at Platinum Palace Boutique Hotel & SPA?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Platinum Palace Boutique Hotel & SPA and nearby?
Platinum Palace Boutique Hotel & SPA has a spa and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Platinum Palace Boutique Hotel & SPA?
Yes, there's an on-site restaurant. Nearby restaurants include Balkan Burger (4-min walk), Agawa (5-min walk) and Bianco Pizza & Pasta (6-min walk).
What's the area around Platinum Palace Boutique Hotel & SPA like?
Platinum Palace Boutique Hotel & SPA is in Krzyki, a short 1-minute walk from Southern Park.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Piotr, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was great stay
Michael, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Cons: 1. Bringing a tiny dog cost us 100PLN/night, rather hefty. 2. The messages we received were disastrous. The masseuse had no strength when pressing. At the end of the session, instead of gently waking the guest up, she almost yelled. This is experience from both me and my partner. A waste of money. 3. On the room key holder, it's stated (in Polish only) 10% discount is offered for massages and hotel restaurant from Sunday to Thursday. At check out, I was billed full amount. After asking, the receptionist changed the bill to include the discount. Kind of feel like they're trying to fool you. 4. There's only one bottle in the shower for shampoo+shower gel combination. Pros: 1. Parking on site was cheap, 40PLN for a day. And there're plenty of free street parking close by. 2. Facilities were very fresh and tastefully designed. 3. Food from the hotel restaurant is fantastically delicious and good looking, at good prices. 4. The spa facilities were well maintained and has all we needed, a steam sauna, a dry sauna and a bubble pool. Not too many guests were using them when we were there.
1-night trip
Verified Hotels.com guest review

6/10 Good

Mediocrity for a 5 Star Hotel.
The staff was cold I would definitely not call them rude but they were far from friendly. If your an international travel expecting their to be usb outlets, there are none. Reception does not have any converters. We had two rooms mine were missing all the towels which may have been a mishap because we asked for rooms next to each other and they had to change our rooms to accommodate. They mistakenly had a charge for breakfast under one our rooms but took it off after taking time to check to confirm we did not actually go. Personally I would book something else if I had to choose again. They do have a lovely spa with sauna and jacuzzi. A lounge room with billiards.
GURSHARON, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Very good hotel, very well priced.
Christopher, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Fantastic service and an absolutely delightful concierge man. great location as well. The only comment I have is that rather than one large duvet in my king's size bed I had two single duvets. The room service finished at 9pm, possibly because there was a wedding going on. However, they were very flexible and still served me a glass of wine. I loved my room with a terrace and a massive bathroom. The room was enormous. It felt like an upgrade from more typical 5* city hotels.
AgiK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great room. Very clean and safe
rene g valencia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing style of hotel! Pictures are true.
Lovisa, 1-night trip
Verified Hotels.com guest review