Somerset West Lake Hanoi
- Free WiFi and free parking
The serviced apartments are bright airy very comfortable fully equiped with top quality…
It was good service for the front counter girls.Helpful & understanding.Well done!The…
Somerset West Lake Hanoi
from €47- Deluxe Room, 1 Bedroom
- Executive Studio
- Premier Studio
- Deluxe Room, 2 Bedrooms
- Executive Room, 2 Bedrooms
- Premier Room, 2 Bedrooms
- Deluxe Room, 3 Bedrooms
- Executive Room, 3 Bedrooms
The manager
Speaks: English, Vietnamese.
FAQs for Somerset West Lake Hanoi
Does Somerset West Lake Hanoi offer free cancellation for a full refund? Yes, Somerset West Lake Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Somerset West Lake Hanoi? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners. Is parking offered on site at Somerset West Lake Hanoi? Yes, there's free self parking. Is there a pool at Somerset West Lake Hanoi? Yes, there's an outdoor pool and a children's pool. Are pets allowed at Somerset West Lake Hanoi? Sorry, pets aren't allowed. What are the check-in and check-out times at Somerset West Lake Hanoi? You can check in starting at 2 PM. Check-out time is noon. Are there restaurants at or near Somerset West Lake Hanoi? Yes, there's an onsite restaurant. Nearby restaurants include Cutisun Restaurant (8-min walk), The Locals (10-min walk), and Joma Bakery Cafe (14-min walk). Is airport shuttle service offered by Somerset West Lake Hanoi? Yes, an airport shuttle is available. The charge is VND 982000 per vehicle one way. What is there to do at Somerset West Lake Hanoi and nearby? Somerset West Lake Hanoi has an outdoor pool and a fitness center, as well as a garden.
Recent reviews
Very Good 8.4 From 110 reviews
the suite was comfortable and spacious. the restaurant served good food. the hotel staff was friendly and knowledgeable
The staff were great and helpful. The rooms were clean and spacious
Staff professional and friendly. Door man/Security took care of extra luggage and did so with a smile on their faces.
Room is clean and staff is very helpful
We loved out stay here, modern, clean and good location. Reception and securit staff were excellent giving great local advice and friendly welcomes.
I booked the executive studio with balcony and lake views. When i arrived the room had no balcony and no lake view. I went to reception and showed them the confirmation email from wotif, to which they replied their executive studios do not have balconies and wotif can write whatever they want about properties. I could change to a balcony room but it would cost extra. I argued back and forth, then went onto somersets direct website which also stated executive rooms have balcony and lake views. At this point they did move us into another room without additional charge. Breakfast was an additional $15 per person per day, and selection was tiny. Also, this hotel is in the middle of nowhere - you cant find breakfast or any sort of meal within walking distance, only coffee shops which do not serve food. We had to take a taxi in and out of old quarter each day (you can walk it in about an hour if you are up for it). Room was clean, no other issues.
Happy!
Good locationalbut too old Staf very friendly ..we recommande friend this hotel
Very old conditional Somerset, should avoid it. And is time for them to uplift the property.