Hotel Okura Kobe

Photo gallery for Hotel Okura Kobe

Primary image
Indoor pool, seasonal outdoor pool
Desk, blackout curtains, soundproofing, iron/ironing board
View from room
Desk, blackout curtains, soundproofing, iron/ironing board

Overview of Hotel Okura Kobe

Hotel Okura Kobe

4.0 star property
4-star hotel with 4 restaurants, near Port of Kobe Earthquake Memorial

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is €88
Price available on 01/09/2022
Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Room service
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kobe City Centre
  • Meriken Park - 1 min drive
  • Kobe Harborland - 1 min drive
  • Kobe University - 8 min drive
  • Hanshin Koshien Stadium - 30 min drive
  • Arima Hot Springs - 30 min drive
  • Kidzania Koshien Theme Park - 32 min drive
  • Mount Rokko - 19 min drive
  • Akashi Kaikyo Bridge - 32 min drive

Getting around

  • Kobe (UKB) - 8 min drive
  • Osaka (ITM-Itami) - 23 min drive
  • Osaka (KIX-Kansai Intl.) - 50 min drive
  • Kobe Minatogawa Station - 3 min drive
  • Kobe Station - 16 min walk
  • Kobe Sannomiya Station - 20 min walk
  • Minatomotomachi Station - 6 min walk
  • Hanakuma Station - 9 min walk
  • Motomachi Station - 9 min walk
  • Free train station pickup
  • Free train station drop-off

About this property

Hotel Okura Kobe

Situated by the ocean, Hotel Okura Kobe is a great choice for a stay in Kobe. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at RESTAURANT EMERALD, one of 4 restaurants, which serves French cuisine and is open for lunch and dinner. This upmarket hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers like the helpful staff and location. The property is only a short walk to public transportation: Minatomotomachi Station is 6 minutes and Hanakuma Station is 9 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 474 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1000 per night; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Free train station shuttle from 8:30 AM to 9:30 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

RESTAURANT EMERALD – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
TEPPANYAKI SAZANKA – This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
CAFE RESTAURANT CAMELLIA – This coffee shop serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO JAPANESE CUISINE – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3300 for adults and JPY 1800 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for JPY 1210.0 per day

Parking

  • Self-parking costs JPY 1000 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge
  • The seasonal pool is open from July to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Okura Kobe
Okura Kobe
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Yi-Fan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Aya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was really nice, location perfect for shopping walkable distance and hotel well kept, also bakery is very tasty.
Christian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a superb hotel. I’ve stayed at the Hotel Okura Kobe many times and keep coming back for the rooms which are excellent – both clean and sufficiently spacious – and the superior service. The buffet breakfasts are also excellent. The Hotel also operates an extremely convenient shuttle bus that goes to Sanomiya Station [the main train station in Kobe] every 20 minutes for most of each day which makes it feasible – by taking the Rapid and Super-Rapid JR Trains [note: these are not Shinkansen trains but are still quite fast and much more economical] – to also sightsee in Osaka and Kyoto while staying in Kobe.
John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Yusuke, 1-night trip
Verified Expedia guest review

8/10 Very good

Mayumi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This is a superb hotel. The service was superb, the cleanliness was superb and the breakfast consisted of a large selection of excellent food -- both Japanese and Western.
John, 2-night trip
Verified Orbitz guest review

8/10 Very good

Kevin, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ホテルオークラ神戸のいいところは景色!それをメインの楽しみとして行ったのですが、スタッフの対応や近距離の散歩、食事も最高でした!
Ai, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent
2-night trip
Verified Expedia guest review