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All properties in La Fortuna, Alajuela (province), Costa Rica
1 room, 2 adults

Casa Luna Hotel & Spa

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Boat tours nearby
  • Free parking nearby
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417, Costa Rica

Mountain hotel with 2 bars/lounges, near La Fortuna Waterfall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Boat tours nearby
    • Free parking nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Costa Rica may have travel restrictions in place due to COVID-19. 

  • Very good value for money. Nice spacious and clean room with nice bathroom. Great pool…Aug 3, 2018
  • Beautiful rooms and property. The restaurant is fantastic. Location greatas just outside…Feb 27, 2018

Casa Luna Hotel & Spa

from €103
  • Deluxe Room
  • Superior Room

What’s around Casa Luna Hotel & Spa

Landmarks

  • In a national park
  • La Fortuna Waterfall - 26 min walk
  • Ecotermales Fortuna - 3.2 mi / 5.1 km
  • Arenal Volcano National Park - 7.6 mi / 12.2 km
  • Lake Arenal - 12.7 mi / 20.5 km
  • Costa Rica Sky Adventures - 13.6 mi / 21.9 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 127 min drive
  • La Fortuna (FON-Arenal) - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Costa Rica may have travel restrictions in place due to COVID-19.
The front desk is open daily from 6 AM - 10 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Free offsite parking nearby

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Fishing on site
  • Helicopter/airplane tours on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 11
  • Year Built - 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Luna Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a mud bath, and a spa tub.

The spa is open daily.

Dining

Luna Grill Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Luna Bar & Coffee - Overlooking the garden, this wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Luna Wet Bar - This poolside cocktail bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Recreation

On Site

  • Fishing on site
  • Helicopter/airplane tours on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Casa Luna Hotel & Spa’s small print

Also known as

  • Casa Luna
  • Casa Luna Hotel La Fortuna
  • Casa Luna La Fortuna
  • Casa Luna Hotel & Spa Hotel
  • Casa Luna Hotel & Spa La Fortuna
  • Casa Luna Hotel & Spa Hotel La Fortuna
  • Casa Luna Fortuna
  • Casa Luna Hotel
  • Casa Luna Hotel Fortuna
  • Hotel Casa Luna
  • Luna Casa
  • Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
  • Casa Luna Hotel And Spa
  • Casa Luna Hotel La Fortuna De San Carlos

Policies

Only registered guests are allowed in the guestrooms.

  • Hot springs access available from 9:30 AM to 9:00 PM.
  • This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Christmas Eve (24 December) Gala Dinner per adult: USD 40.00
    • Christmas Eve (24 December) Gala Dinner per child: USD 20.00 (from 4 to 11 years old)

    Optional extras

    Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 165 per vehicle (one-way)

    Airport shuttle service for children between the ages of 2 and 12 costs USD 165

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Casa Luna Hotel & Spa

    • Does Casa Luna Hotel & Spa offer free cancellation for a full refund?
      Yes, Casa Luna Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Casa Luna Hotel & Spa?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Casa Luna Hotel & Spa?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Casa Luna Hotel & Spa?
      Yes, there's an outdoor pool and a children's pool.
    • Are pets allowed at Casa Luna Hotel & Spa?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Casa Luna Hotel & Spa?
      You can check in from 2 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Casa Luna Hotel & Spa?
      Yes, Luna Grill Restaurant offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Don Rufino (2 mi), Restaurante Nanku (2 mi), and Anch’io (2 mi).
    • Is airport shuttle service offered by Casa Luna Hotel & Spa?
      Yes, an airport shuttle is available. The charge is USD 165 per vehicle one-way.
    • What is there to do at Casa Luna Hotel & Spa and nearby?
      Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Casa Luna Hotel & Spa also has 2 bars, an outdoor pool, and spa services, as well as a picnic area, a garden, and access to a nearby health club.

    Recent reviews

    Exceptional 9.4 From 214 reviews

    Exceptional 10.0
    Delicious breakfast! Staff was kind and helpful with booking excursions. We walked into town for dinner and then taxied back. We also enjoyed the walking trail on the property and hot tubs. Great value.
    us2 night trip
    Exceptional 10.0
    Incredible stay
    The Casa Luna Hotel was absolutely incredible!!! The staff was so nice and accommodating and the property is stunning! We enjoyed it so much. Thank you!!
    Shirah, us2 night trip with friends
    Very Good 8.0
    No internet in the guest rooms. Other than that, perfect!
    Carolina, us1 night family trip
    Good 6.0
    Just OK, not what we expected
    Overall we were not satisfied with Casa Luna. The positives were the pleasant and helpful staff, the good food in the restaurant, the nice grounds in a rain forest/jungle setting, and the swimming pool and outdoor jacuzzis. Unfortunately were were not happy with the room. We had planned to stay five nights, and with that long a stay it's nice to be able to unpack a little. There was not a single drawer in the room, except for one small one in the night stand between the two queen beds. We only needed one bed, so we laid out most of our clothes on the other bed and on the floor. Bathroom was similar, with no countertop space to put anything. Perhaps the worst disappointment was the WiFi, which was non-existent in the room, even though the website implies it is an in-room feature. The room did have a nice balcony where we were told the WiFi reception was better, but it was intermittent at best. Maybe OK for an email without attachments, but I had to sit in the lobby to download my morning newspaper. Cable TV, also advertised as an in-room feature, didn't work well, with a snowy picture and only one channel in English that alternated between CNN and MSNBC. It rained almost constantly during our stay, so it would have been nice to have a connection to the outside world, either via cable TV or internet.
    Gary, us5 night trip
    Exceptional 10.0
    Excelente estadía
    Nos encantó él hotel, muy limpio, el staff es muy amable y siempre nos brindaron ayuda, la locación es muy buena, cerca de la catarata y del centro de La Fortuna. Definitivamente regresaremos.
    Ariana, us3 night trip
    Very Good 8.0
    rooms were clean.... breakfast was amazing...in a peaceful environment
    us2 night family trip
    Exceptional 10.0
    Clean, friendly staff and beautiful setting. Recommended!
    ca2 night romance trip
    Very Good 8.0
    Good pool. Helpful and friendly service, particularly at reception. The tuna with mash and the sea bass with prawns at dinner were both delicious. We were given a ground floor room designed for handicapped people. The shower was very large but the basin was 2ft 6” off the ground; a tad impractical if your’re 6” and not in a wheelchair...
    David, gb2 night romance trip
    Exceptional 10.0
    Hot tubs needed to be hotter. Everything else was wonderful. Even appreciated that there was no internet in the rooms.
    Rebecca, us3 night trip with friends
    Exceptional 10.0
    Beautiful, clean property. Large rooms and bathroom. Very good breakfast and dinner at their restaurant. Strong quiet AC, strong, hot shower. Grounds are beautiful. Very quiet and private. Good option in La Fortuna. 30min walk to La Fortuna waterfall on nice road that felt safe. Had no problems getting uber from the hotel. Value for money is excellent.
    L.K., us3 night family trip

    Casa Luna Hotel & Spa