Hotel Hacienda VIP

Photo gallery for Hotel Hacienda VIP

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, free cots/infant beds, free WiFi

Overview of Hotel Hacienda VIP

Hotel Hacienda VIP

4.0 star property
4-star hotel with outdoor pool, near Paseo de Montejo

9.0/10 Superb

165 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is €164
Price available on 07/07/2022
Map
Calle 62, 441-A, entre 51 y 53, Mérida, YUC, 97000
Main amenities
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour room service
  • Babysitting
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Laundry facilities
  • Flat-screen TV
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Mérida Centro
  • Paseo de Montejo - 7 min walk
  • Mérida Cathedral - 9 min walk
  • Yucatan International Convention Center - 19 min walk
  • U.S. Consulate Merida - 28 min walk
  • Plaza Grande - 1 min drive
  • Merida Tourism Office - 4 min drive
  • La Mejorada Park - 5 min drive
  • Merida Clinic - 9 min drive
  • Zoological Park of Centenario - 9 min drive
  • Star Medica Hospital - 23 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

About this property

Hotel Hacienda VIP

Located 4.8 mi (7.7 km) from the airport, Hotel Hacienda VIP offers a great location, putting you within a short 10-minute walk of Paseo de Montejo and Mérida Cathedral. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or manicures and pedicures. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a terrace. Fellow travellers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Babysitting (surcharge)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Egyptian cotton sheets
  • Free cot/infant bed

Freshen up

  • Free toiletries

Stay connected

  • Free WiFi

Special features

Dining

On-site venue – This restaurant specialises in regional cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 120 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hacienda VIP Merida
Hotel Hacienda VIP
Hacienda VIP Merida
Hacienda VIP
Hotel Hacienda VIP Hotel
Hotel Hacienda VIP Mérida
Hotel Hacienda VIP Hotel Mérida

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Good hotel but noisy construction and mosquitoes
The hotel was beautiful and the service was good. However, there were a lot of mosquitoes inside of one the rooms and there was an ongoing construction in the adjacent building starting in the morning even during the weekend. The hotel has potential but not the best experience this time.
3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I don’t know who made the mistake Expedia or the hotel. The hotel room where oversold. Therefore I cannot give any feedback about the hotel. Since they sent me to another hotel around the corner. I feel I overpaid for the Hotel they put me in. In the bright side, I had to say that it was nice and give me a glass of wine when I arrive to the Hotel Avenida VIP. I guess with a glass of wine I was nervous and happy at the moment. Please do not over sell the rooms. Also, for people who want to stay at the hotel, please call ahead and make sure they have your room available.
Rodolfo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Boutique hotel
Boutique hotel near city center. Beautiful room and excellent service. Enjoyed our stay very much.
Chauncey, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff took very good care of us and the rooms were clean and beautiful. Great location!
Sadie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A renovated townhouse within the historic center of Morelia only six rooms hotel was absolutely wonderful we had the suite overlooking the pool and garden with a balcony with comfortable chairs It was great to relax and enjoy. Very attentive staff good restaurants within walking distance also to shopping it is a great choice to enjoy and discover Merida.
Mariano, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was lovely and so warm! Great oasis when I needed to rest from the heat!
Emily, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay in Merida
We really enjoyed our stay here. Room was clean and spacious. We stayed in room one, it is right off reception so If you are a light sleeper I wouldn’t recommend this room as it can be quite noisy.
Fiona, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall I liked the place and the location because we were looking for a rustic place to stay. As a whole the staff was very friendly. Unfortunately the room we booked had a shower drain that constantly backed up and a leaky skylight in the closet. I reported the incident on the first day to the day manager and she sent someone up to unclog the drain but it only lasted for a day. Because there were heavy rains during the first few days our stay the leak in the skylight wasn't too bad initially. We were able to use some towels from the room to soak up the water because the manager said she would have it cleaned after the rain stopped. The next leaking roof incident and drain issue was reported to the night manager. He literally wanted to give me a plunger to unclog the drain, and when I explained to him that the water leaking from the room was now pouring through in several places and could I get some towels to soak up the water until it could be cleaned up he said he only had clean towels and could not let me use them. While the matter was eventually resolved I found his demeanor and attitude less than appropriate. I should not need to tell the manager that I'm not an employee and he needs to send someone to take care of the problem. The room was expensive and to expect a guest to do the work was totally unacceptable at any price point. My girlfriend and I now affectionately refer to the Hotel as Hotel Hacienda DYI :-).
Danny, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Some issues happened that were resolved immediately by the staff. Very nice staff.
JORGE, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Best place to stay in Merida, just feels like home!
2-night romance trip
Verified Orbitz guest review